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SendMyBagReviews 1,026

4.6
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SendMyBag Reviews Summary

SendMyBag has a rating of 4.6 stars from 1,026 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SendMyBag most frequently mention customer service, perfect condition and several times. SendMyBag ranks 1st among Luggage sites.

This company responds to reviews on average within 7 days
Italy
1 review
0 helpful votes
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Sempre una garanzia
November 9, 2021

Fast and perfect service. I always recommend the company sendmybag

Date of experience: November 9, 2021
Ireland
1 review
0 helpful votes
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Excellent Service
November 8, 2021

Great no hassle service. Package got picked up at home at specified time and got delivered.

Date of experience: November 8, 2021
GB
1 review
0 helpful votes
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Great service and speedy delivery
November 8, 2021

Sending my boxes abroad with Sendmybag was a straightforward and smooth experience. The boxes were picked up at the agreed day and time and arrived at their destination only 3 days later. Very happy with the service and wholly recommend it.

Date of experience: November 8, 2021
GB
1 review
0 helpful votes
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Excellent
November 8, 2021

Have used the service several times without any issues ….

Date of experience: November 8, 2021
Ireland
1 review
0 helpful votes
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Great service!
November 6, 2021

The booking process was simple, and all inquiries were responded to promptly. The bag was collected as scheduled and delivered in 3 days! I have recommend the service to a friend, and will use the services again when required.

Date of experience: November 6, 2021
GB
1 review
0 helpful votes
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WAS ABSOLUTELY BRILLIANT!
November 6, 2021

I used them for years to frequently send a Holdall to my house in Portugal. Always very reasonable in prices compared with Hold baggage on the flight, plus door to door service, never once any problem, courteous service each end. I would have given it 10 stars out of 6, so satisfied was I, ………… However, since Brexit (not their fault) it has become almost useless for Europe journeys in my book. My one gripe with ‘Send My Bag' is that they did not explain the resultant restrictions on the containers that can be used, until you get right to the end of the booking form. Now apparently you can only use a ‘Box' or a ‘Suitcase'. …. A ‘Box'? Until you do the final packing how do you know what size you'll need? A ‘Suitcase'?…. Having got that there, how do you get an ‘empty' suitcase back to the UK other than by paying for nothing? This major change to European journeys needed to be brought to our attention at THE START of the booking procedure.
N. B. If you're shipping stuff within the UK I'm sure their excellent service has not changed!

Date of experience: November 6, 2021
Australia
1 review
0 helpful votes
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Send My Bag
November 5, 2021

I have moved countries twice and sent belongings with Send My Bag, both times it was very easy to arrange and everything was straightforward.

Date of experience: November 5, 2021
Australia
1 review
0 helpful votes
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Great service, easy to use
November 5, 2021

Send my bags was easy to use from start to finish, with easy instructions provided and door to door service

Date of experience: November 5, 2021
GB
1 review
0 helpful votes
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No luggage
November 5, 2021

Send my bag was recommended to us. how fabulous it is. Picked up from my front door delivered to my hotel in Austria around 5 days later. Returning journey as good picked up from hotel and delivered to my front door … we travel to Europe by train so this is excellent for us.

Date of experience: November 5, 2021
Connecticut
1 review
0 helpful votes
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Great service
November 5, 2021

Service worked exactly as described. Supplies arrived promptly, bags were picked up according to schedule, and arrived on time. So good, in fact, that I recently recommended SendMyBag to several family members.

Date of experience: November 5, 2021
Germany
1 review
0 helpful votes
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Great service
November 5, 2021

On time and as promised. From Scotland to Hamburg during Corona

Date of experience: November 5, 2021
Greece
1 review
0 helpful votes
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Sending boxes from Dublin to Corfu
November 5, 2021

Everything worked smoothly. I printed off the labels and the boxes were collected on time from my house. It was wonderful to be able to bring the things I really wanted to have with me for such a reasonable price

Date of experience: November 5, 2021
Greece
1 review
0 helpful votes
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Brexit
November 5, 2021

Very satisfied with the service and price with send my bag pre Brexit, But after Brexit will no longer use due to customs duty and VAT sending stuff into Greece from uk.

Date of experience: November 5, 2021
France
1 review
0 helpful votes
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My bag was safe and secured. Nothing was missing. Your team did a great and I will recommend you to any body and everyone

Date of experience: November 5, 2021
GB
1 review
0 helpful votes
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Brilliant
October 8, 2021

Picked up and delivered on time. Immaculate service and helpful people online. I have no hesitation in recommending them and will definitely use them again.

Date of experience: October 8, 2021
Belgium
1 review
0 helpful votes
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Easy to use & priceworthy service
October 4, 2021

I used the service to send some belongings during COVID. I had a good experience, and I thought that Send My Bags clearly described the process in advance. No complaints here.

Date of experience: October 4, 2021
Spain
1 review
0 helpful votes
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From NE England to Costa del Sol
October 2, 2021

Excellent service, picked up at your door and delivered within 4 days to Spain.
Highly recommended.

Date of experience: October 2, 2021
GB
1 review
0 helpful votes
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Bag from turin to london
September 30, 2021

It took me a while to understand the online instructions and if you dont have a computer and a way of printing out the labels things can be quite difficult but once I mastered it, it was ok. You do need to have a lot of material ready like staples, cellotape, etc in order to secure the labels. Not easy if you are abroad and you are in a hotel. Also the driver does not come up to a floor, you need to take the suitcase or parcel downstairs. But it arrived quite quickly at the given address. I would certainly use it again

Date of experience: September 30, 2021
GB
1 review
0 helpful votes
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Reliable and easy service to use
September 30, 2021

I felt very confident in arranging the transportation of boxes and luggage from south of England to Scotland. Everything went smoothly from using the website to the delivery during lockdown. The only fault I could find is that I had to screenshot the label to send to my friend in England to stick to my boxes, it would easier if I could opt where to send the labels to. Other than that, I would definitely use them again.

Date of experience: September 30, 2021
Denmark
1 review
0 helpful votes
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Reliable service
September 30, 2021

I am very happy with SendMyBag. The delivery was smooth and effortless, i. E. they pickup from sender and deliver to your door that could not be easier. I have used them before and I will use them again.

Date of experience: September 30, 2021