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SendMyBagReviews 1,026

4.6
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SendMyBag Reviews Summary

SendMyBag has a rating of 4.6 stars from 1,026 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SendMyBag most frequently mention customer service, perfect condition and several times. SendMyBag ranks 1st among Luggage sites.

This company responds to reviews on average within 8 days
Spain
1 review
0 helpful votes
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Kinsale to Soto
November 26, 2021

Very good, early morning collection and prompt delivery

Date of experience: November 26, 2021
Sweden
1 review
1 helpful vote
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I wanted to transfer a suitcase from Sweden to Denmark. After waisting two hours of my time booking online with their horrible website system and accepting my order at first. The company then e-mailed me that they cannot provide service from my location. Then, I gave them another address at Gothenburg University, but they were unable to give me a pickup time. One cannot stay 24 hours at the University for them to pick the order up. I do not recommend this company, since it is a total waste of time and their service is horrible.

Date of experience: November 26, 2021
Finland
10 reviews
1 helpful vote
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When I bought tickets to another country in order to relax a bit from my job, I forgot about adding luggage to my tickets. I understood that I couldn't fly to another country on couple of weeks without any things. So I started to search for some services which can help me to srot out in this problem. I found sendmybag in the internet and they assured me that I could trust my luggage to them and they would send it right after my flight to the country of my destination. Everything was done perfectly and I got my things when I was in another country. Big thanks to this service and its staff.

Date of experience: November 20, 2021
Arizona
3 reviews
1 helpful vote
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Very good service
November 19, 2021

Very good service with nice prices. As a student, it is very important for me that things arrive safe and sound, and of course the price is adequate.

Date of experience: November 19, 2021
Indiana
1 review
0 helpful votes
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Kudos!
November 17, 2021

I have used this site three times and have been completely satisfied with pricing, service and end results. Would highly recommend for foreign or domestic shipping. We have used it for both.

Date of experience: November 17, 2021
France
1 review
0 helpful votes
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Perfect!
November 16, 2021

Very happy, good job! Thank you so much, la package arrived quickly, the driver very professional, I recommend this service

Date of experience: November 16, 2021
GB
1 review
0 helpful votes
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Great service
November 16, 2021

Amazing service.
On time - well organised and great communication.
Easy and efficient service.

Date of experience: November 16, 2021
Belgium
1 review
0 helpful votes
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Perfect
November 16, 2021

Clear procedure for filling documents, printing labels and pick-up. Good delivery times, good communication at delivery.

Date of experience: November 16, 2021
Italy
1 review
1 helpful vote
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Not terrible, but not good
December 16, 2021

Some of the stuff arrived broken, one of the boxes had a massive hole in it. My television was shipped in its original packaging and was broken. I was moving internationally and timed it so that it would arrive on the Tuesday. It arrived a full day early on the Monday, which was not in any way convenient. Overall, while it appears to have been the best available option, it was very much not a good experience.

Date of experience: November 16, 2021
Singapore
1 review
0 helpful votes
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Really happy with the service
November 15, 2021

Reached faster than I expected and amazing customer care

Date of experience: November 15, 2021
KR
1 review
0 helpful votes
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Very satisfied
November 15, 2021

Very precise and professional service provided, The customer service is always ready to respond.
My bags arrived in 5 days with no damages and no problem with the custom!

Date of experience: November 15, 2021
GB
1 review
0 helpful votes
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Excellent service
November 15, 2021

Suitcase collected promptly from uk and delivered to Denmark in 4 days I could not fault the service

Date of experience: November 15, 2021
GB
1 review
0 helpful votes
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Not bad
November 15, 2021

Delivery to my hotel was 1 day less than estimate; return delivery to my home was 1 day more than estimate.

Date of experience: November 15, 2021
GB
1 review
0 helpful votes
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Fantastic service
November 15, 2021

I have used Send my Bag countless times over the past four years to and from university in both England and Scotland. Every time I have received my bag 24 hours later in perfect condition. I have recommended SendMyBag to many friends and will continue to do so. Great service!

Date of experience: November 15, 2021
New York
1 review
0 helpful votes
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Great service! Reliable and easy
November 15, 2021

This was my first time using a service like this and I will use Sendmybag again. It was easy to schedule the pick up and they delivered my bag ahead of schedule.

Date of experience: November 15, 2021
Idaho
1 review
0 helpful votes
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Great service
November 15, 2021

Website was easy to use, Box was picked up and arrived on time.

Date of experience: November 15, 2021
GB
1 review
0 helpful votes
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Awesome experience!
November 15, 2021

Sendmybag were absolutely brilliant from beginning to end of the experience - couldn't recommend them highly enough!

Date of experience: November 15, 2021
GB
2 reviews
0 helpful votes
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Excellent service ALWAYS
November 15, 2021

As a live in carer with loads of heavy suitcases, Send my bag saves me all the time. Very prompt collection and delivery. Never had a problem. Thank you SEND MY BAG

Date of experience: November 15, 2021
France
1 review
0 helpful votes
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Fast and easy to use
November 15, 2021

I needed to send a parcel from Ireland to the UAE. Their service was very easy to use and fast, the parcel arrived in just a few days, before the set date, and in good condition.

Date of experience: November 15, 2021
Italy
1 review
0 helpful votes
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Excellent service!
November 15, 2021

Good price and good service. Fast and on time like they have said.

Date of experience: November 15, 2021