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SelectHomeWarranty Reviews Summary
The overall reputation of Select Home Warranty is predominantly negative, with numerous customers expressing dissatisfaction regarding service delays, claim denials, and poor customer support. Many reviews highlight a troubling pattern of unfulfilled promises, lack of transparency in policy coverage, and difficulty in obtaining reimbursements. Conversely, a few customers noted the affordability of the plans and positive initial interactions with sales representatives. However, these positive experiences are overshadowed by widespread complaints about the company's reliability and perceived deceptive practices, leading to a strong sentiment among consumers to avoid this service.
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This is my first claim with Select home. It didn't go smoothly at all as somehow communications were getting lost between them and the vendor. It took a number of tense phone calls until I got hold of Jeremy. He stayed on the line with me until we had a 3 way conference call going between him, the vendor and myself to verify they were finally receiving the work order. From there on out everything went very smoothly. The vendor they sent out, Door Pros, was absolutely top notch. Very professional and fixed my issue in a matter of minutes with no ups or extras. Although the experience started out somewhat rough, I'm very satisfied with the final outcome and somewhat relieved to know I made a good investment in Select Home.
Called and signed up after getting what we consider very reasonable price after checking with other companies.
Agent was able to answer all my questions to my satisfaction. I previously dealt with another company and was very disappointed with their service. Hopefully, this will not be the case with this company
I only was following up on my new warranty contract to make sure my daughter received information if anything goes wrong while I am out of town.
Alec was informative and very professional. He's extremely proud of the endless services he was offering at the lowest rates. You could hear the enthusiasm in his voice as he gave me his personal cell number in the event I had any difficulties with SelectHomeWarranty. I look forward to full utilization of Select's wide ranging appliance coverage. From hot water heaters to wood stoves; SelectHomeWarranty will excel with people like Alec running the show.
Received a great deal for a warranty plan that covers our pool/spa. Plus the online customer service was great with a quick call back by a customer service rep. I would recommend AHW to all home owners.
I have had some difficulty getting Select to find and assign a repair person in my area. I finally had to replace myself garbage disposal for which they reimbursed me for the new one, I am still waiting over a month on them assigning someone to do an electrical repair of a light switch in my kitchen.
Person I talked to was very professional and helpful. Hopefully I'll get the same kinda service when I really need it.
Tom Brown was a very friendly and helpful professional. He explained the policy in detail and was not pushy in selling the policy. Si far... so good... Thanks for your support.
We were at a crossroad trying to make a decision on a home warranty plan. We shopped for a week and David came up with the best deal. I really can't review customer service and follow through on a claim as we haven't made one yet. I will post an addendum if/when that times comes.
I called into SHW to log a claim for a repair. The issue has been resolved, technical was great to work with.
I would one hundred percent recommend Select Warranty to new home owners & experienced home owners as well.
I signed up with SelectHomeWarranty. They offer Good value, and good coverage options at a fair price
Setting up my home warranty was amazingly simple. I inquired online, an agent called in less than an hour and explained all of my options and I was set up in under 20mins.
Great experience
Technician called before I could complete on line request. He knew his the different plans and prices.
I am new to purchasing home warranties and family/friends recommended that I use one for a new home I am purchasing. After reviewing online other home warranty services, my friends recommended that I try Select Home Warranty. The site was simple and straight forward with their plans and additional coverage options just what I needed. The sales representative was friendly and informative.
I searched multiple companies and Select offered the best deal by far with the most options and comprehensive coverage, including free roof leak coverage which competitors charge a lot more for. Signing up was fast and easy, and Jon answered all my questions about transferring the contract to the new buyer when the sale closes. Would highly recommend.
We have just signed up! They are rated #1 here and I am sure based on my contact with Greg we will be happy!
I am overall so much more happy with select home warranty than I was with the last year with American home shield. The service calls are only 45$ and they cover all the same systems. I love it so far!
I was very happy with the agent, Ed, who assisted me.
He walked me through the terms of the services offered and was very helpful. I hope when and if i need any repairs or replacements that i will be as satisfied
From the business
FREE quote! Shield your wallet from home repair expenses with a Select Home Warranty protection plan. Home Warranty Awards "2017 Best In Service" winner.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members