Good customer service, good price, lower service call fee, easy to deal with, I hope they keep the same customer service level when actual claim arise
Josh was a great help and assisted us in obtaining a great rate and benefit on our home warranty policy. I hope the service and coverage is as great as the deal we got.
I didn't have any trouble filing a claim. But getting reimbursed I had to follow up which I had forgotten about, glad I did because I am getting my refund soon.
I was selling a house, and needed a home warranty to make the home more attractive to prospective buyers. This company had favorable reviews online and was not the most expensive.
Patrick was very accommodating and customer-friendly! He handled my call in a very efficient manner and sent me a link for a schedule. I'm was very happy with the service.
KJ
Home warranty was professional and i would recommend 2 anybody.the salesman was. Professional and kind looking forward for long time with home warranty. Thank you guy's very much
I was given a quote the same day after requesting it. I had a follow up call with a representative and he was very helpful and answered my questions thoroughly. I was my best option.
My master shower drain developed a leak and I filed a claim. Select was unable to get a technician to my home so I got my own and he got to my house he called them and they would not approve the work so they left. I was later told by other plumbers that Select is notorious for not paying claims thus stiffing repair companies... so after 1 solid week of waiting I was forced to repair it myself which was not a super big job but it was a covered repair. Now Select is refusing to pay the measly $150 amount that they EVENTUALLY approved the repair EVEN tho they were unable to secure a plumber. They tell me that I need to submit an invoice which of course I do not have due to repairing it myself. These people are lying snakes and use all foreign call center help the majority of those who do not speak English very well at all. STAY AWAY FROM THIS SHAM OF A COMPANY. They are not recognized by the BBB bureau either so you're basically out of luck. THIEVES!
For each claim I have made. It has been a battle to get it covered. They make it complicated and difficult and usually find a reason to not approve a claim or to only cover it partially.
I was going to change over to Select Home Warranty from American home shield because the deductible was less for when you have a service call. I didn't want to go without coverage so I was going to have both of them at once. But couldn't afford it. So I decided to stay with the company already have so there's no waiting period. Well I called in to cancel I was told I was going to get a refund within two business days. 2 days later I receive a phone call I guess from a salesman and he does everything to not get me to cancel the policy. He says he can waive the waiting. So he says a new contract was to come and just to be safe I don't cancel my American Home shield. Well I never got any email with a new contract so five days goes by and I call in today. Waited on hold like 15 minutes only to be told that there's no way they can waive the waiting. So now I wasted with not having that money back and I needed it I'm starting all over again. Talk to the cancellation department and he tried everything to try not to get me to change again. I said I don't wish to speak about it just give me my refund. I've had American home shield for 5 years and have had an excellent service.
After repair person tried 3 times to fix my dishwasher, unsuccessfully, they refused to send a different person and refused to complete the repair, even though I paid the fee.
The process from submitting the claim to getting someone for looking at the AC was smooth. The partner company was also efficient to identify issue and resolve.
I purchased this 3 months ago and had to get my payment declined to get answers and even get my policy! I've heard good things so I hope this was a fluke!
Comparatively the price is lower than competitors and the roof repair option is plus.the rep. Was a nice person and way he explain the things was amazing.
I was on the website looking for a good warranty and I called Select Warranty and I was very satisfied with customer service and within 30 minutes I was sold on the professionalism and the great rates that I could afford a month.
THEY REFUSED TO REPLACE MY MICROWAVE, THE TECHNICIAN PUT A FAULTY PIECE IN MICROWAVE THE MICROWAVE WENT ON FIRE AND SELECT REFUSED TO REPLACE THE MICROWAVE
DO NOT DO BUSINESS WITH THIS COMPANY SELECT IS A BIG RIP OFF COMPANY AND THEY ARE THIEVES
Issac explained the benefits of signing with Select Home Warranty. He explained the warranty and all that was covered. He new all of the current promotions and how to submit a claim. Great job
Not only was the quote affordable, the customer service was quick and friendly. I've had other warranty companies and this company beats them in price and customer service.
The claim contact was helpful and answered my questions. The only reason for the 4 stars instead of 5 was because of the length of time for a call back.
Had my policy since 2018. My water heater tank was leaking. Called select they denied my claim they said they only covered the components since when is the tank not a component of a water heater.
Overview
SelectHomeWarranty has a rating of 2.1 stars from 967 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SelectHomeWarranty most frequently mention water heater, maintenance records and fine print. SelectHomeWarranty ranks 1st among Home Insurance sites.
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- Mahwah, New Jersey, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members