SelectHomeWarranty

We have had Select Home Warranty since 2017 Never missed a payment. A few weeks ago our AC unit went out. We made a claim with Select and it started a chain of excuses not to pay. First of all they never sent a service out to see what was the problem. Then we had to send them pictures. Then we were ask to send service records for past three years. We did not have records because we had never had a problem before. Every time we called we got a different rep with a different spill. They finally said we get 150.00 to which we have never received
We just went ahead a canceled Select
I would not recommend this company as it is a scam company with excuses

My fellow service technicians. If you like to work for free, fight to get your money due, never get paid, get excuses, get your claims denied, get your invoices lost in their system, waste a lot of time on hold trying to get authorization, dealing with foreign nincompoops at the SHW call center who don't understand English and the idiot homeowners who think you owe them something for a measly $45.00. Sometimes you even have to fight them to get that from these home owners cheapskates. You been warned. Go make real money elsewhere

Had The Platinum Service Plan for four months, called in a claim for a dripping shower and was told I was not covered. They said they would cover it for another 49.95 a year so I told them to add the 49.95 Fixture coverage and send out a plumber and then they told me, we will be happy to take your money but we will not fix the drip in your shower because it's a preexisting problem. When I ordered the service I was told that I had the top coverage. This is a scam as far as I'm concerned, I canceled the service and called a Plummer. Don't waste your money!

I have had this company for the last year. Out of all my claims I hve put in, they literally only accepted or fixed 1. All the others were not approved for repair, either bc it was too new or too old. One of Which was only 2.5 yrs old, it wasn't even broken just clogged. They offered $75 to put towards replacing it. My service fee is $60 so they literally offered $15.
Also I live in Nebraska they have vary limited repairmen that even work them. Such a waste of money.

This was my first time having to use SHW for an A/C capacitor that went bad on a 2-year-old unit. Customer Service was easy to work with. The only issue I had was with the contractor SHW selected for the repair. When I called their number to schedule the repair, the person answered hello and did not provide the name of the company. I had to ask is this___? Just from talking to the contractor, they were not local and when I googled the location, they were like 2 hours away from me. As a result of the distance, they stated they could not get out to me until 2-3 days later (in this summer heat?). As such, I called and asked could I select a reputable company myself and SHW was very helpful in letting me know what I needed to do to get reimbursed for my costs. The only complaint is I wish SHW would focus on using local companies as opposed to just letting anyone bid on a project.

This is a warning for everyone - do not sign up for Select Home Warranty. They will induce you to sign for their warranty service offering you deals but find a different one. They are horrible - I place a claim for leak on April 2020 and they have sat on it for 4 months. After 4 months I called an independent technician who fixed the leak coming from a broken control valve from our washer located on our second floor. Prior to this we were told that if we can't wait for their service, we can find our own and they will reimburse. When the fix was completed and we sent the invoice - Select Home Warranty said that it's not covered so we have to pay for our $500 bill. So you better make sure you get a home warranty that is recommended by BBB otherwise you will be in dilemma like we did. Company like Select Home Warranty should be banned from operating and scamming people - Ed C - Clovis, CA

I found a electrician because Select stated they could not locate one in my area. I was glad of that because I like to know who is coming to my home so I can investigate. Once the electrician got here we called Selcet and spoke with a rep that asked me questions as well as the electrician The rep then put us on hold and when she came back she told me I was approved. The rep stated I had to email her a copy of the invoice. I told her I would send the invoice that was the end of the transaction. The rep was kind and concise. Quick and to the point just the way I like it. Good job Select!

They obviously don't understand the request to stop calling or texting phone numbers. They don't abide by the FTC guideline nor DNC. I suspect that everyone of the aholes at their call center were either used car or timeshare sales personnel that failed t their first endevor! I would never consider a company nor their services that use these marketing tactics!

The Select Home Warranty representative, Ed Coleman, was very pleasant and polite. He gave me a wonderful deal for the contract, which works out to 32 dollars a month, and the service call will be 65 dollars a month for the life of the contract!