On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
SelectBlinds Reviews Summary
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The ordering went quick and easy. Received them on time. I did not install them but heard no complaints and they are perfect!
In the past, our experience has been great! However, this recent purchase is a little more frustrating. We purchased no-drill blinds this time, since we moved into a new home and we didn't want to damage the new window molding. We have 2 windows that this no-drill blind base does not work in. We have brought this to the attention of Customer Support, with little support on a resolution, other than the engineering department is looking into our problem. We just want to have blinds up in all the windows.
We order four motorized Select Blinds for some large picture windows. These blinds work flawlessly and came with the customized fit. We are very pleased with the overall experience and product.
Having trouble securing blind to top of window sill. Falls easily when pulled on.
Between unboxing and setting up, the blind was up in about 20 minutes. It has a sleek finish and so far does its job well!
Horrible customer service, wait time 30 minutes to speak to someone overseas.
Hi Mary Anne,
We value all feedback, and we would appreciate it if you could provide more information about your experience to help us improve. Please don’t hesitate to contact me directly at BrandAmbassador@selectblinds.com so that I can address your concerns. Thank you for the time, and I hope to have the opportunity to make things right.
–Natasha, SelectBlinds Brand Ambassador
Was quick and easy to use. Wanted to make sure I had them on hand whenever I was ready for them. They arrived quickly. And I didn't have to shorten them. Will definitely order again.
Clear explanation on How to order, quick delivery and good quality product, I am very happy
We ordered a bunch of blinds with different dimensions, 6 to be exact. All automated, they sent pre programmed and provided more than necessary brackets and fixtures to go with them. Some of our blinds were more than 4 feet wide and initially I was skeptical of the weight but to my delight, both the cassette and blind material is light weight yet sturdy.
This is my fourth time ordering - always a quality product, easy install. The site is easy to navigate and user-friendly.
I am still arguing about the product I received because the measurements are not correct. After spending so much money and all the good things I have told friends and family about Selectblinds. I am about to take it all back and let them all know how awful this experience has been. I need my blind replaced I paid for the guarantee, but there is always some ridiculous nonsense excuse.
Hi Nicole,
Thank you for your feedback. We want to help you create spaces you’re proud of! Please don’t hesitate to contact me directly at BrandAmbassador@selectblinds.com so that we can discuss our options.
– Natasha, SelectBlinds Brand Ambassador
The products are good quality and came in the size that I ordered.
If you measure correctly then these blinds come fairly fast, are super easy to install and they look great. Order samples beforehand so that you know exactly what your getting. I will order blinds from here again for other rooms.
Easy to order and check out. Great experience so far. Thanks
These are nice blinds for a very reasonable price. Would recommend.
We ordered samples, picked out colors and then ordered the blinds. I highly recommend getting the samples for the look and lighting in the room!
Crooked uneven blinds
One side is shorter than the other
Took 3 weeks
Hi Andrew,
Thank you for sharing your feedback with us. We are continuously striving to enhance our customer experience. Please feel free to reach out to me directly at BrandAmbassador@selectblinds.com to discuss your concerns and explore potential solutions.
– Natasha, SelectBlinds Brand Ambassador
Very easy to use site for ordering Blinds.
They we delivered very fast.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Lyle,
Thank you for sharing your feedback with us. We are continuously striving to enhance our customer experience. Please feel free to reach out to me directly at BrandAmbassador@selectblinds.com to discuss your concerns and explore potential solutions.
– Natasha, SelectBlinds Brand Ambassador