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Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
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Smooth experience with a timely delivery. And installation was simple, thank you.
I always order blinds from you guys, and this time came completely inferior as my others blinds I ordered from
You guys. Very bad done and very inferior material, I am very disappointed.
Hi Cristina,
Thank you for providing us with your feedback. If you have any concerns, please don't hesitate to contact me at BrandAmbassador@selectblinds.com. I am more than happy to discuss further and collaborate on finding a resolution.
Thank you and have a wonderful day!
– Natasha, SelectBlinds Brand Ambassador
I ordered the blinds that can be pulled up from the bottom or pulled down from the top. I love this feature. Sometimes I like to have a little more privacy from the neighbors but I want the room have more light. For me this is a great solution. I was sent Notifications and as to the progress and Delivery of the shades. Very helpful
Well-made shade, good quality fabric, easy to install but you need a helper to hold it up. Very happy.
I picked a light filtering Roman shade in an off white and what the website failed to mention is that without a liner you can see the gear mechanism through the shades. So I have pretty white linen shades with a big blue and green box at the top that you can clearly see on every window. So frustrating and customer was the worst, no help at all!
Hi Braedin,
Thank you for your feedback. We want to help you create spaces you’re proud of! Please don’t hesitate to contact me directly at BrandAmbassador@selectblinds.com so that we can discuss our options.
– Natasha, SelectBlinds Brand Ambassador
The blinds are nice looking if they do not need to be used. They have a cheap feel and the open and close mechanism is hard to turn. I would go with a better quality if I purchased again.
Hi Gina Rose,
Thank you for providing us with your feedback. If you have any concerns, please don't hesitate to contact me at BrandAmbassador@selectblinds.com. I am more than happy to discuss further and collaborate on finding a resolution.
Thank you and have a wonderful day!
– Natasha, SelectBlinds Brand Ambassador
The blind I ordered came quickly and fit perfectly. It was a large blind that looks wonderful.
No issues with ordering or completing installation. I am a very satisfied customer.
Easy measuring instructions and easy install.
Blinds work great and look amazing.
The blinds fit perfectly. But at 80" wide it's not easy opening or closing. I should have gone with 2 x 40"
Our blinds came in a timely fashion and look great. Would order again!
We first found SelectBlinds we did a laundry room re-model. So, when we needed new blinds for the master bedroom, we naturally turned to SelectBlinds again. The whole process was very easy! Samples were shipped very quickly, and the blinds came out perfectly. I will always use SelectBlinds going forward!
This roller shade was easy to install and works beautifully at blocking that early morning sun making sleeping in on those rare days off possible.
I had several questions that were answered quickly and professionally by Vanessa and then Mack. I found it challenging to measure the window without fully understanding the construction of the window blind. Customer service was very helpful.
I bought several roller shades from Selectblinds, the overall experience was good. However this new order placed at end of 2024 was not great. The Consultant on the phone told me that I do not need to buy a new battery charger - I can use the ones I bought before. While it was wrong - the new roller came with a different type of charger connector - the old charge does NOT work! To make things worse, the roller I bought at end of NOV is just discontinued in JAN 2025! The customer service now is trying to see if they can still find the correct charger for me...
Hi Qing,
We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at BrandAmbassador@selectblinds.com so we can talk further and find a solution.
Thank you and have a great day!
–Natasha, SelectBlinds Brand Ambassador
I purchased blinds for my entire living, dining and kitchen windows over a year ago. Then decided to order them for my atrium door. I was concerned with a good match in color. They were perfect everything looks beautiful. I am very pleased with the quality and price.
Bought on-line and it was easy enough to navigate and make final decision. Also the price was the best of others I was searching.
I am happy with the look.Easy to install.Blinds work beautifully.
Shades have center only mechanism which is not in description. Shade does not self balance and bottom of shade is always crooked.
Hi T.
Thank you for bringing this to our attention! I will share this with our team so that we can improve our customer experience. In the meantime, feel free to contact me directly at BrandAmbassador@selectblinds.com so we can discuss your experience more and find a solution.
Thank you!
–Natasha, SelectBlinds Brand Ambassador
Answer: Semi scam. They do not honor 3 yr warranty. My claim, 6418454 was literally IGNORED with non response.
Answer: They won't accept returns. I ordered shades, which the pictures from their website clear show have a hidden bracket in the same color as the shade. We got bright white brackets that curl around the front of the shade and will be very visible to everyone in the room. They will look like a cheap knockoff.
Answer: I ordered on line from Home Depot. Better quality that Select's private label brand and quick delivery. I received perfect quality shades in 8 days. Select kept delaying and was up to 3 months delivery and counting when I finally was able to cancel.
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Hi Adam,
Thank you for your feedback. We want to help you create spaces you’re proud of! Please don’t hesitate to contact me directly at BrandAmbassador@selectblinds.com so that we can discuss our options.
– Natasha, SelectBlinds Brand Ambassador