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Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
SelectBlinds Reviews Summary
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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My problems:
1. My original item was back-ordered
2. When I tried to get this item changed to an available item the staff was very nice and when I explained that I needed the item soon offered to rush my order. Supposedly it was changed and would be delivered that Friday. It never came.
3. The following Monday I contacted them again, they were apologetic and said the blinds would be here by yesterday, assuring me that this would be the case. My blinds did not come.
4. I contacted them yesterday and today and they do not know the status of the blinds being shipped, are unsure if the blinds have been produced. They promised to call me yesterday, they did not. They have stated they will call me today, I am still waiting.
5. Select blinds is not the manufacturer, they are some company who works loosely with a manufacturer and it takes 8 hours for them to get a response back and then they may or may not be able to help you.
6. GET BLINDS FROM A DIFFERENT COMPANY IF YOU HAVE ANY OTHER OPTION!
Ordering was a breeze on website. When I went to pay I got an error message that stated payment problem. So I placed order again. You guessed it, I got 2 emails that I ordered twice. No problem, I'll call to cancel one right away... on hold for 20 minutes 3 times. Their phone system automatically disconnects you at exactly 20 minutes on hold... I would avoid them for lack of customer service.
The overall process through the website was very user friendly and quick for us. My wife and I love the sample kit with styles and color/stain options that you sent to us. This really helps someone find the perfect match for their home.
We placed two separate orders over a period of 4 months and both arrived relatively soon after we placed the order. The installation instructions are easy to follow and all the required hardware came with the blinds. Each area we installed our new blinds was perfectly enhanced and we couldn't be happier.
Thank you again for a wonderful product and the great service throughout the process. We will indeed be a repeat customer.
Select blinds has some really cute shades for children's rooms with all of my daughters favorite disney characters. They were the only store I could find that had these types of window blinds. For children's rooms the quality is just right and so was the price.
I ordered shutters from this company. They arrived in great condition and I was quite pleased with the appearance. They offer a great value product, but I would make sure you order free sample swatches before you buy to make sure you know what you are getting. It would have helped a lot of the people I see that had poor experienes with this company.
I bought my entire house of cordless honeycomb blinds from this company. When they arrived, I give them a two because i did get product and they did come in a decent time, but when they arrived they were not at all as represented. They were soooo paper thin that you can see the strings in them. Yes, i ordered translucent ones so they have some light, but NO WHERE else would you find such poor quality even premade ones are better quality than this. NOT A good deal at all, and the customer satisfaction is a crock. They wanted me to pay for all the shipping back and I would of been out of all my money, and blinds in the mean time and would of had to fork out another wad of money to upgrade them. They were rude and did not care at all now that they had my money. I WOULD NOT RECOMMEND THEM AT ALL... their products are just made cheaply to lure you in with the low price.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members