On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
SelectBlinds Reviews Summary
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Perfect fit, easy to install, great look came in a timely fashion 👍👍👍👍👍👍👍👍👍
Ordering wasn't that bad. Had to call a couple times to get help. Everyone was knowledgeable and helpful. Be installing in a couple weeks. We are still painting. Will report back after
Customer service very helpful with ordering process! Blinds took much longer to arrive than anticipated. They shipped on time but stuck in customs for over a week on one. And two weeks in the other. Blinds arrived and really beautiful. Hardware was missing and incorrect screws for the brackets. Customer service is sending more hardware but My husband had to search for the appropriate screws. Overall I say great product. They just need to be up front that the blinds will take longer to arrive if they are going through customs. And please make sure they send the correct hardware.
Website easy to use, shades fit perfect and were easy to install. Custom oder came in tens day. Great quality
Everything went smoothly, however I was disappointed that what I thought was a completely BLACK shade, ended up white on one side.
These blinds were so easy to install. Happy with quality of product. Love the cordless feature. Would highly recommend
Super easy to install and fit perfectly. I returned the item I had purchased from a box store, as I couldn't get it to install into their brackets. This one was so much nicer and easier.
Everything was as advertised. Fit well, looks great, and easy to install.
Actual price considerably greater than the price on web page
My sales Lady Desiree was fabulous! She took care of everything from start to finish! I would recommend Select blinds to anyone.
The blinds themselves seem like good quality but the rolling mechanism always tilts to one side of the other. Because of this the edge of the blind rubs on the metal mounting bracket causing damage to it. The side of the shade is now all roughed up with strings hanging off and I've only had it installed for about a month.
Hi Eric,
We appreciate your honest feedback about your Roller Shades, and I want to help improve your experience with SelectBlinds. Please email me at BrandAmbassador@selectblinds.com so we can discuss our options.
Thank you!
– Brian, SelectBlinds Brand Ambassador
The product is a little challenging to connect and get to work but happy with the overall quality.
My wife was very excited when we found the products your company offers. We ordered online, and were kept up to date at each stage of the process. We got exactly what we ordered and are now enjoying our new blinds. Thank you.
The shades don't retract smoothly and don't cover the bottom all the way despite having correct measurements.
Hi Nikita,
We appreciate your honest feedback about your Shades, and I want to help improve your experience with SelectBlinds. Please email me at BrandAmbassador@selectblinds.com so we can discuss our options.
Thank you!
– Brian, SelectBlinds Brand Ambassador
Easy ordering process! The instructions make getting the right side very easy.
Customer service was not helpful.had several questions but when they were short with me I'm done.
Hi Kelli,
We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at BrandAmbassador@selectblinds.com so we can talk further and find a solution.
Thank you, and have a great day!
– Brian, SelectBlinds Brand Ambassador
I was surprised how easy it was to order blinds. I was nervous because it was so easy.
When the blinds arrived, I was pleasantly surprised with the look and quality. I am super happy with my purchase.
You have several colors & styles to choose from when trying to match a room. The only disappointing thing was that when I requested samples & found a color that matched, I couldn't order it because the color was discontinued. Why send me the sample if I can't order it? And, colors are specific to one style of blind The blinds themselves are good quality & very easy to hang. I would order again.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Anne,
Thank you for reaching out to us! We apologize for your concerns about the measurements you received. In order to verify if your products were made correctly or not, we just need a few photos of the product from you.
For each product affected, please take 2 photos using a steel measuring tape. If the discrepancy is for the width you will measure end to end across the headrail only. If it is for the height, you will need to fully lower the product and measure from the top of the headrail to the bottom of the bottom rail.
The first photo should show the whole product with the measuring tape going end to end and the second photo should be a close-up of the final measurement. Also, please confirm the size of the shade(s) in the response for the order you are sending photos.
Please note warranty remakes cannot be altered from the original order. If you need to change your measurement please refer to our FIT Guarantee.
Please feel free to email me at BrandAmbassador@selectblinds.com, and we can discuss our options.
Thank you!
– Brian, SelectBlinds Brand Ambassador