On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great company to work with. Highly recommend!
Blinds are affordable and beautiful. Sales rep on phone knowledgeable and easy to work with.
I really expected the installation for these blinds to be much more complicated, especially considering their sturdy design.
It was easy to hang. I did it myself with a drill and the products that came with the blinds. I have these blinds and two rooms in my house and I absolutely love them. I will be buying more.
So happy with my new shades. I needed to replace older blinds in my kitchen that were custom made and very expensive. One of the windows is 94" wide. I worked with a SelectBlinds design person who recommended splitting that window into two shades and it's so much better! It only took a few minutes on the phone to talk through the measurements and done.
The whole experience is great and I'm a repeat customer. Easy to install, hardware is sturdy, and they are great quality! I wish shipping a turnaround time was a little faster but it doesn't deter me from ordering!
Ordering online was very easy. I spoke to a customer service rep prior to placing the order. They were very helpful. The order came when it should have. The blinds went up very easily and are awesome. Can't say enough for this company and our experience.
The pricing was great.
Ordered online - very easy (has step by step if needed)
Received product just as ordered, opened and installed within 30 min
Love their products - have asked questions about Thor products in the past with very knowledgeable associates working for them.
Will be purchasing from them again when remodel is complete.
The blinds took a couple of weeks to arrive. They were packed well. The installation instructions were missing but were available on their website. Installation took about an hour and a half for two sets of blinds. They look good and are easy to use. I will be purchasing additional blinds from them.
I ordered 3 roller shades and 3 roman shades. The Roman shades are beautiful and work well. 2 out of the 3 roller shades do not work. They are not easy to roll up that I need to manually try and roll them or just leave them down in my son's room. I am not sure if this is sustainable.
Have outfitted my entire home and rental with select Blinds. Good quality and a good assortment to choose from. Shipping is fast and efficient.
Easy to navigate for options and place order. We have ordered several blinds over the years from SelectBlinds. We have been so happy with the service and quality of the blinds. The blinds are great quality and look so nice in our windows.
The blind arrived much faster than the first one I ordered for my other bathroom. After putting this one up I noticed that it is not the same type or quality as the first one. Perhaps I ordered the wrong one but I am not pleased with this one. It is not the same quality of materials and the way it goes up and down is totally different. The lever on the bottom to raise them is not the same, it's just a piece of clear plastic that you attach yourself and have to push the blind up and down. On my other blind it's hard plastic the same color as the blind that is built into the blind and you click it and it goes up and down by itself. I don't mean to complain but I'm not pleased and will probably replace it with something else. Thank you for asking. Betsy Rush
Hi Elizabeth,
We appreciate your honest feedback about your Cellular Shades, and I want to help improve your experience with SelectBlinds. Please email me at BrandAmbassador@selectblinds.com so we can discuss our options.
Thank you!
– Brian, SelectBlinds Brand Ambassador
This company s terrific. I ordered only one blind this time to see if it was right and it wasn't. No fault of the company.
Received blind but have not installed yet, will follow up with you after installation.
I received the blinds in a timely manner and they fit perfectly! They look just as they were advertised. Overall great experience!
Very happy with what I've gotten. They fit well and install easily.
Very happy with what I've gotten so far
The prices were the best overall that I ever came across, and the material is precisely what it states. It is better than I thought it would be, that's for sure, and you look lovely. The material is precisely what it states better than I thought it would be.
I bought The blind for my bedroom had no respond from them about my order and delivery date. My order was delivered a few weeks later just like that. I wish they would spend more time trying to communicate with customers.
Hi Bajrama,
Thank you for sharing your experience. We strive to accurately communicate shipping and handling information, and we will take your feedback into consideration. In the meantime, I’d like to help make your experience better! Please email me at BrandAmbassador@selectblinds.com so we can discuss how I can help make things right.
Thank you!
– Brian, SelectBlinds Brand Ambassador
Answer: Semi scam. They do not honor 3 yr warranty. My claim, 6418454 was literally IGNORED with non response.
Answer: They won't accept returns. I ordered shades, which the pictures from their website clear show have a hidden bracket in the same color as the shade. We got bright white brackets that curl around the front of the shade and will be very visible to everyone in the room. They will look like a cheap knockoff.
Answer: I ordered on line from Home Depot. Better quality that Select's private label brand and quick delivery. I received perfect quality shades in 8 days. Select kept delaying and was up to 3 months delivery and counting when I finally was able to cancel.
Loading...
Hi Kathleen,
We appreciate your honest feedback about your Roller Shades, and I want to help improve your experience with SelectBlinds. Please email me at BrandAmbassador@selectblinds.com so we can discuss our options.
Thank you!
– Brian, SelectBlinds Brand Ambassador