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Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
SelectBlinds Reviews Summary
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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When installing, one panel got misaligned. We have not yet been able to realign it. Wish there was an easy way to contact customer service to give us suggestions how to fix this.
Blinds exceeded my expectations, good quality and installation instructions were easy to understand.
I've used Select Blinds twice before and have had wonderful experiences with custom beautiful results. This time, my blind is crooked after hanging it and I'm unsure of how to fix it. I'm scared to try it myself because if I tamper with it, it'll probably be not returnable. It seems to be a manufacturing mistake somewhere
Two sets of blinds have broken. Their customer service phone number does not answer. Their online chat takes 5-10minutes per a reply. Their CRM system is broken and they can't locate orders.
I made a mistake on the first set of Fabric vanes. I paid again and requested new vanes 1/2 inches shorter than the first set. They sent vanes 2 inches shorter thus a 1.5 inch mistake. I sent pictures they keep asking for more. See attached pictures and you will see the difference between them
Great website, easy to fulfill an order, as long as you measure correctly your blind will fit and work.
Was concerned about ordering blinds on line but was "happily surprised "! I love them & was pleased the whole experience. Plan to order more.
Shades were made 1/4" to short on the width. Followed the directions provided when measuring. They will work in the location they are bing used but not what I ordered.
Hello Kim,
Thank you for reaching out to us! We apologize for your concerns about the measurements you received. In order to verify if your products were made correctly or not, we just need a few photos of the product from you.
For each product affected, please take 2 photos using a steel measuring tape. If the discrepancy is for the width you will measure end to end across the headrail only. If it is for the height, you will need to fully lower the product and measure from the top of the headrail to the bottom of the bottom rail.
The first photo should show the whole product with the measuring tape going end to end and the second photo should be a close-up of the final measurement. Also, please confirm the size of the shade(s) in the response for the order you are sending photos.
Please note warranty remakes cannot be altered from the original order. If you need to change your measurement please refer to our FIT Guarantee.
Please feel free to email me at BrandAmbassador@selectblinds.com, and we can discuss our options.
Thank you!
– Brian, SelectBlinds Brand Ambassador
I've never considered myself good at interior design, but thankfully, this Roman shade decorates my front door like a professional designer's touch. The color and size are perfect. The detailed instructions on measuring the size, along with the pictures of colors and styles on the website, helped me make a great choice. The quality of the fabric is outstanding too.
I was extremely hesitant to purchase these online since I had to provide exact measurements however, I took the chance and I am extremely pleased with my purchase. It fit like a glove and very easy to install if you follow the instructions. I love my weekends and how I can sleep in longer, this was the best purchase I've made to get better sleep. Highly recommend.
This was my 3rd order with Select Blinds. Our large blind was no longer staying up on one side. Ordered a replacement and was able to snap it right in. Perfect. Will order in future if needed.
Measured and ordered blinds for 3 windows. Two blinds were the same length and the last one was longer. Ordering and payment was easy. Blinds came in one package in a reasonable amount of time. Were easier to install than expected.
Ordered and left myself a 1/2" buffer and the blinds still run too tight to my window. Have to be extremely careful when raising and lowering as both sides will rub a little. Handle they send is useless and folds when raising. Price was good and overall blind is nice and didn't take too long as they are in San Diego and I'm in Miami.
Hi Brian,
We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at BrandAmbassador@selectblinds.com so we can talk further and find a solution.
Thank you, and have a great day!
– Brian, SelectBlinds Brand Ambassador
I measure for the blind and placed my order. It was received in less than a week. I installed the next day. Perfect fit. Thanks
Very easy website to use, clear instructions, simple process, fast service! Easy to install with clear instructions, best blinds ever!
Instructions for measuring were easy to follow. The blinds arrived in a timely manner but I was delayed in installing them. They went up yesterday and I am so happy. I just moved into a new place and as I complete painting I certainly will order more blinds.
Ok blinds, production continued to get delayed and never received responses to my questions as to why.
Hi Mick,
Thank you for sharing your experience. We strive to accurately communicate shipping and handling information, and we will take your feedback into consideration. In the meantime, I’d like to help make your experience better! Please email me at BrandAmbassador@selectblinds.com so we can discuss how I can help make things right.
Thank you!
– Brian, SelectBlinds Brand Ambassador
The website was easy to navigate and the window coverings were exactly as I had expected. They were easy to install and they fit great. I had made a small mistake with my order, and the customer service representative was wonderful with helping me get everything fixed. I will absolutely order from SelectBlinds again soon!
I'd like to give a review of the confusion and the customer service I recieved from Mirely. She promised me a call from her supervisor.
Hi Kevin,
We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at BrandAmbassador@selectblinds.com so we can talk further and find a solution.
Thank you, and have a great day!
– Brian, SelectBlinds Brand Ambassador
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Phill,
Thank you for sharing your experience. I will pass this along to our Customer Service Lead so they can address it with our team. I’d like to help improve your experience with SelectBlinds and make things right! Please email me at BrandAmbassador@selectblinds.com so we can discuss our options.
Thank you!
– Brian, SelectBlinds Brand Ambassador