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Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
SelectBlinds Reviews Summary
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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This is the third time I've ordered from select blinds. Quality and installation are always spot on. The only negative comment is when I checked the fedex delivery details, for 10 days it said the label was printed but no updates. When it finally was updated the 11 th day I received the blinds 2 days later. FedEx needs to do better when managing deliveries for you and your customers. We could have been out of town with potential rain etc.
Blinds were very good quality, delivery time was excellent. All things were were great.
I have been ordering from this site for 15 years, and my recent orders (2 out of 3) were no where near the color on the website. Yes, I should have requested a sample- but I never had to in the past, the color on website pic was fairly accurate. I ordered a blind that was called "creige" and looked like a combination cream and beige. It came gray! Trying to speak to a human in customer service is nearly impossible unless you are willing to wait on hold for over an hour! (I tried several times and hung up after 50+ minutes). Long story short, they sent a sample which was gray and said unless there was a noticeable difference they could not do anything. I gave up and will never order from this site again. They lost a long term customer because they could not reach out in person and help me with my issue.
I ordered a motorized solar curtain but it came defective from the manufacturer. I reached out to select blinds and they sent me a whole new kit, no questions asked. They curtain is awesome and I'd definitely buy again.
Blinds are 5 inches to long and need to be returned. Please send instructions to return
Hello David,
Thank you for reaching out to us! We apologize for your concerns about the measurements you received. In order to verify if your products were made correctly or not, we just need a few photos of the product from you.
For each product affected, please take 2 photos using a steel measuring tape. If the discrepancy is for the width you will measure end to end across the headrail only. If it is for the height, you will need to fully lower the product and measure from the top of the headrail to the bottom of the bottom rail.
The first photo should show the whole product with the measuring tape going end to end and the second photo should be a close-up of the final measurement. Also, please confirm the size of the shade(s) in the response for the order you are sending photos.
Please note warranty remakes cannot be altered from the original order. If you need to change your measurement please refer to our FIT Guarantee.
Please feel free to email me at BrandAmbassador@selectblinds.com, and we can discuss our options.
Thank you!
– Brian, SelectBlinds Brand Ambassador
Very happy with the products and service. Samples came fast! Very pleased
The blinds are great and fit perfect. The purchasing is easy and shipping is pretty fast. I have bought 3 so far and plan to buy 2 more!
The customer service with Select Blinds was excellent. The representative answered all my questions regarding sizing and shade color. Thank you!
Excellent quality and service. Highly recommend ordering samples.
Blinds look well made. Satisfied with material & how they hang. Was told I ordered something other than what I received. Diffident mistake made in fitting. Was criticized for trying to make the best out of someone else's mistake.
I move forward. Considering finishing next order, to be done & pray for correct fit.
The experience didn't need to be negative. A calm, mature, individual with PR training would be a nice addition to your Company. Taking responsibility for your own mistake, is a practice I have experienced more than accusations, in defensive loud tones.
Hello Betsy,
I am very sorry for the issues you have experienced. What I can do for you is provide partial store credit to reorder a product that fits your needs. I would like to make things right for you, so please let me know your thoughts on the resolution.
If you have any questions, please let me know.
Thank you!
– Brian, SelectBlinds Brand Ambassador
Need a refund. Didn't show up anywhere near timeline given. House is sold. No need whenever the do show up.
Hi Baylen,
Thank you for sharing your experience. We strive to accurately communicate shipping and handling information, and we will take your feedback into consideration. In the meantime, I’d like to help make your experience better! Please email me at BrandAmbassador@selectblinds.com so we can discuss how I can help make things right.
Thank you!
– Brian, SelectBlinds Brand Ambassador
Love my no cord Roman shades. In fact I like them more then the more expensive plantation shutters
Beautiful material & workmanship! Had problem with first order - customer service was fantastic - highly recommend!
The ordering process was great. Extreme detail on how to measure your window for a blind. The install went smoothly.
Measured window carefully. The blinds are small and let light through the sides
Hello Bryan,
Thank you for reaching out to us! We apologize for your concerns about the measurements you received. In order to verify if your products were made correctly or not, we just need a few photos of the product from you.
For each product affected, please take 2 photos using a steel measuring tape. If the discrepancy is for the width you will measure end to end across the headrail only. If it is for the height, you will need to fully lower the product and measure from the top of the headrail to the bottom of the bottom rail.
The first photo should show the whole product with the measuring tape going end to end and the second photo should be a close-up of the final measurement. Also, please confirm the size of the shade(s) in the response for the order you are sending photos.
Please note warranty remakes cannot be altered from the original order. If you need to change your measurement please refer to our FIT Guarantee.
Please feel free to email me at BrandAmbassador@selectblinds.com, and we can discuss our options.
Thank you!
– Brian, SelectBlinds Brand Ambassador
Blind that i put up was all plastic gears and it broke before i got it done. Do no recommend these blinds.
Hi James,
We appreciate your honest feedback about your Roller Shades, and I want to help improve your experience with SelectBlinds. Can you please send us pictures and or videos showing the broken parts. Please email me at BrandAmbassador@selectblinds.com so we can discuss our options.
Thank you!
– Brian, SelectBlinds Brand Ambassador
Placed a call, salesrep was efficient helping with the new order. Reviewed our prior order for consistency and to confirm our shipping address. Once completed it was just matter of time before the order went into production.
Was pleased to have a live agent help me on a Sunday with placing my order for room darkening shades. The color I chose was in stock so she easily processed the order. The shades arrived earlier than expected and I was able to install the shades with all of the necessary hardware. Overall the fit was just right and they've been in use since.
Ordering for a second time! Great blinds and wonderful customer service.
Found the bottom end panel had dirt stains along it's length.one of the tracks fell off put it back in place required some adjustment.one of the brackets came with the top hole missing... other wise it's up and in place.
If your instruction booklet could be a size bigger easier to read
Multiple times buying. Always fits perfectly and is a good value.
I need the claps for the bottom of the blinds so they don't wave around when the door is opened and closed
Hi Koroll,
Thank you for bringing this to our attention! I will share this with our team so that we can improve our customer experience. In the meantime, feel free to contact me directly at BrandAmbassador@selectblinds.com so we can discuss your experience more and find a solution.
Thank you!
Brian, SelectBlinds Brand Ambassador
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Leslie,
Thank you for sharing your experience. I will pass this along to our Customer Service Lead so they can address it with our team. I’d like to help improve your experience with SelectBlinds and make things right! Please email me at BrandAmbassador@selectblinds.com so we can discuss our options.
Thank you!
– Brian, SelectBlinds Brand Ambassador