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SegpayReviews 3,922

3.3

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From the business

Segpay is a global leader in online payment processing. Since 2005, we’ve specialized in providing online payment services, and proprietary fraud mitigation, to e-commerce merchants around the world.

For over ten years, SegPay has been processing online payment transactions for merchants in all categories with a specialization in helping retailers process credit card transactions. We’re a leader in card-not-present transactions and have strong relationships with acquiring banks and credit card schemes. Our global footprint supports merchants across the U.S., Canada, and the European Union.


segpay.com
Deerfield Beach, Florida
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Segpay Reviews Summary

The company's reputation is mixed, with notable strengths in the efficiency of subscription cancellations and responsiveness to customer inquiries. Many customers appreciate the quick resolution of issues, highlighting a straightforward cancellation process and effective communication. However, significant concerns arise regarding unresolved billing disputes, perceived lack of support, and inconsistent information about subscriptions. Complaints about unauthorized charges and inadequate customer service experiences suggest a need for improved clarity and reliability in their practices. Overall, while some customers report satisfaction, recurring issues indicate areas for enhancement in customer support and communication strategies.

This summary is generated by AI, based on text from customer reviews

service
108
value
88
shipping
41
returns
53
quality
91
This company responds to reviews on average within 7 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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I had a billing issue. I sent it through and they without hesitation fixed the issue for me and sent me a confirmation. Thank you

Date of experience: August 19, 2023
Japan
1 review
0 helpful votes
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Very satisfied
August 19, 2023

My smartphone was still ON in my pocket and my finger just tappded premium service and it activated accidentally... so I emailed cancellation request and Nicha handled it very quickly. I really appreciate it.

Date of experience: August 19, 2023
California
1 review
0 helpful votes
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Rip off
September 17, 2023

I paid $2.17 for two of your website's two-day trial. I was not able to watch not one video.

Date of experience: August 18, 2023
Tennessee
1 review
0 helpful votes
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Very timely response
August 18, 2023

SegPay customer service was very helpful and fast! My issue was resolved within 24 hours. Thank you very much

Date of experience: August 18, 2023
New York
1 review
0 helpful votes
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Had technical problems
August 18, 2023

Had technical problems for some reason, website I subscribed did not work but received a refund easily thanks!

Date of experience: August 18, 2023
Nevada
1 review
0 helpful votes
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Poor
September 16, 2023

I stated I did not purchase subscription. Subscription was only cancelled.Charges were not reversed.

Date of experience: August 17, 2023
Italy
1 review
0 helpful votes
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Good experience
August 17, 2023

A real good expérience, I think the quality of videos, the beauty of Girls and the erotic stimulation of stories and situations are really remarkable. I suggestivi this site ti everybody who is going to appreciate female sexuality.

Date of experience: August 17, 2023
Spain
1 review
0 helpful votes
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Perfect
August 17, 2023

Perfect, thank you very much. I'm grateful very much.

Date of experience: August 17, 2023
Japan
1 review
0 helpful votes
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Quick response and cacellation
August 17, 2023

Thank you for quick response and cancellation. I appreciate it.

Date of experience: August 17, 2023
Australia
1 review
0 helpful votes
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Excellent customer service and communication, that is the number one thing I have to say about segway.

Date of experience: August 16, 2023
GB
1 review
0 helpful votes
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Cancelling subscription
September 15, 2023

I tried to use the online service, which constantly failed, however the email service responded promptly.
Online service needs attention immediately.

Date of experience: August 16, 2023
Idaho
1 review
0 helpful votes
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Horrible experience
September 15, 2023

Overpriced web site(s). Signed up for one site and got billed for two. Content was not what I expected. Cancellation was a hassle. Overall a bad experience.

Date of experience: August 16, 2023
Morocco
1 review
0 helpful votes
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Love
August 15, 2023

Well, I'm having a lot of fun, everyone is very friendly, I'm talking about actresses, actors on this site.

Date of experience: August 15, 2023
GB
1 review
0 helpful votes
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Great
August 15, 2023

Helpful easy and efficient, quick customer service

Date of experience: August 15, 2023
Greece
1 review
0 helpful votes
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Bad service
September 13, 2023

Feetfinder took money from me without authority and I will tell my bank to solve my broblem and take back them you did nothing

Date of experience: August 14, 2023
Canada
1 review
0 helpful votes
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Everything is fine except?
August 14, 2023

I have not been able to get in the sites (wicked) i dont know why but every time i change my password its written ( that we are having problem)and it wont let me in if at least i could be redeem one months free that would be nice im a porn addict and one Girl that i love has a lot of films with wicked i would love to appriciate her Works (Alektra Blue) the customer service has been Nice you just have to look at how many times i try to enter the sites

Date of experience: August 14, 2023
Portugal
1 review
0 helpful votes
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Ban
September 13, 2023

I had a Ban a few day ago, i talk many times and i continue With van even i have a premium chat.

Date of experience: August 14, 2023
New York
1 review
0 helpful votes
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Question not answered
September 12, 2023

I asked a specific question and i got no answer regarding it

Date of experience: August 13, 2023
New York
1 review
0 helpful votes
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Not good
September 11, 2023

Only refunded me 2 months I cancel in jun 1. They still took 2 payments in June. I sent proof and charged me for July and august after I cancelled june 1st. If I don't have my other 2 payments asap I will continue my lawsuit

Date of experience: August 12, 2023
Illinois
1 review
0 helpful votes
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Super easy way to cancel. My subscription was answered through email within the 24 hour. Thank you so much. I appreciate what an easy made out of my situation.

Date of experience: August 12, 2023