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Segpay is a global leader in online payment processing. Since 2005, we’ve specialized in providing online payment services, and proprietary fraud mitigation, to e-commerce merchants around the world.
For over ten years, SegPay has been processing online payment transactions for merchants in all categories with a specialization in helping retailers process credit card transactions. We’re a leader in card-not-present transactions and have strong relationships with acquiring banks and credit card schemes. Our global footprint supports merchants across the U.S., Canada, and the European Union.
Segpay Reviews Summary
The company's reputation is mixed, with notable strengths in the efficiency of subscription cancellations and responsiveness to customer inquiries. Many customers appreciate the quick resolution of issues, highlighting a straightforward cancellation process and effective communication. However, significant concerns arise regarding unresolved billing disputes, perceived lack of support, and inconsistent information about subscriptions. Complaints about unauthorized charges and inadequate customer service experiences suggest a need for improved clarity and reliability in their practices. Overall, while some customers report satisfaction, recurring issues indicate areas for enhancement in customer support and communication strategies.
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The issue was resolved in a timely manner. It was resolved as I wanted. Good customer service.
$#*! it saying I have no purchase history when it's taking out to much money
There were transactions made from my card to Segway on September 21st and 27th then October 3rd and 7th I did not approve of. Someone hacked my account and used a dirty site and I need refunded still thank you. It was quite a bit of money as well!
After contacting customer service in a few days I managed to get the refund
I never received help. All I needed was help getting my payment to process. I got asked the same info several times and referred to everyone else for help. I literally had to wait until my subscription was over, cancel everything and then repurchase it. The problem just wasn't that difficult. If I had a choice to use any other payment processor I would!
Every single thing in my Uber eats order was wrong, every thing. I paid nearly $90 and received $40 back not to mention it was late by nearly an hour, everything was cold to.
You owed me $49.90 from a transaction from 10/10/24. I never recieved the credits from the web site. They said you never sent my payment. Then when I filed for my money back you got me blocked from the website and only refunded $19.90. Not happy. If I don't get the $30 you owe me soon I'm going to file a claim with Paypal. Terry Flynn
Great support, fast processing, I don't have to worry about subscribing to the wrong thing, thank you
Best regards, Mike
I got a3 day trail thing I didn't want to get charged after the 3 day I emailed support and they were quick
No good answer on how to pay waiting on my statements to see if money was taken out and no service rendered
The 2 stars only cos the customer support answers back pretty fast but they dropping back all the problems to the original site which one asked me to contact with Segpay. Nothing solved till...
I was never asked to renew, and you just did it. I did not want that small membership.
I.d.r kommt zahlungsbestätihung von euch u paypal, mehrmals fehlt jetzt die paypal betsätigung
2. Bei fragen maal in englisch mal in deutsch
Wie man in favoriten welche leute reinbekommt hat sich mir nicht erschlossen
Was wesentlich für die sortierung wäre
Danke mfg
I found Segpay easy to contact fast and efficient and very helpful. They solved my issues quickly and replied.
They were very helpful and Ingot my refund in less than a day and they responded quickly.
The subscription was too expensive and when i had canceled my subscription a month later was charged again when when i saw on the website said i wasnt going to be charged again
Unsatisfied
I am not happy with the experience because there are fake gender people's are coming when I am selecting female gender there should be some verification through you that the person is front of you is a true female we purchased your special features because we think we will get more female to talk like their will be high probability of getting interaction with females but the other person not even staying for a sec uh should have a feature that when you connect to a person uh have to spend 30 second after that only you can skip that person I think uh should work on it a lot i agree this site is fantastic but I think uh should think about my problems I hope uh will solve it...
I did not want to subscribe to this website again I was not given a days in advance to cancel my membership and never got to cancel my membership I did not like the website either I had lots of glitches and lags aswell
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members