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Segpay is a global leader in online payment processing. Since 2005, we’ve specialized in providing online payment services, and proprietary fraud mitigation, to e-commerce merchants around the world.
For over ten years, SegPay has been processing online payment transactions for merchants in all categories with a specialization in helping retailers process credit card transactions. We’re a leader in card-not-present transactions and have strong relationships with acquiring banks and credit card schemes. Our global footprint supports merchants across the U.S., Canada, and the European Union.
Segpay Reviews Summary
The company's reputation is mixed, with notable strengths in the efficiency of subscription cancellations and responsiveness to customer inquiries. Many customers appreciate the quick resolution of issues, highlighting a straightforward cancellation process and effective communication. However, significant concerns arise regarding unresolved billing disputes, perceived lack of support, and inconsistent information about subscriptions. Complaints about unauthorized charges and inadequate customer service experiences suggest a need for improved clarity and reliability in their practices. Overall, while some customers report satisfaction, recurring issues indicate areas for enhancement in customer support and communication strategies.
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It was very hard to find, where it is possible to finish the payments. You have to scroll down and find the right place, where to click and to follow the advices. At the place, where I would expect these menu (upper right corner) it is not possible to click anything...
The next things is, that the segpay live agent was not responding to my questions. I did write several times, but there was no response (at least not within a minute or so).
When I frustrated stopped my efforts and opened my email programm, I found 2 emails as a resonse to my questions. These emails did solve my problems, so in the end it was fine...
I was expecting a hassle trying to cancel this account, but Segpay made it easy as pie.
As noted will be filing complaint with federal trade commission if you don't stop illegal or deceptive practice of billing without saying who you're billing on behalf of
It was outside your Control.
The System at Epoch did. Not work
You have not resolved my problem to pay for pay pal. I have payed through for some time and suddenly no access. So I have no Idea why,#Can use paypay though with same card through other out eats fine. So still waiting for you to resolve the problem.
So far best customer service ever, they solve my problem very quickly.
They didn't push me to stay with the subscription.
I was concerned over an accidental purchase. The team replied quickly and resolved my issue.
Buen día.me gustaría saber como comprar monedas en esa página a traves de Pay Pal.
I emailed 2 times because i kept getting billed. I asked in both emails for anything in my name to be cancelled. Both times i was told i had no active subscription and the. Ingot billed 2 more times. Only to find out i had 2 auto pay subscription after you got my money. No refund was issued for either of $39'.95 charges i was told originally i didnt have.
Good service... Positive outcome... Surprisingly easy...
I up graded my account and can't sign into my account, try changing the password takes 2 days no way to change my password!
J'ai changé de carte banquaire et vous utilisez les informations de l'ancienne carte mais quand je veut acheter des jetons avec les informations de la nouvelle carte la transaction est refusé; mon identifiant cam4 et stripchat: kentin49f
Cordialement
I think a payment service like yours should ensure that credit card companies are willing to trade with you.
Instead declines and potentially embarrassing follow up emails.
Yours from Australia…
I had a subscription I did not remember I had, I asked Segpay to assist in cancelling it and they responded quickly, informed me about the subs and cancelled it as I had asked. Thank you
Never received cashout and was told a new account had to be made to transfer funds to instead of simply sending them to me.
Las películas son muy antiguas y de mala calidad de video
My problem was not resolved. I still cannot enter the site Adulttime.
Furthermore I have tried several times to cancel my membership to the site www.brazzers.com.
My cancellation has not been confirmed. Segpay has all the necessary information to cancel my membership and has not answered my various emails. Please check and confirm cancellation
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members