Segpay is a global leader in online payment processing. Since 2005, we’ve specialized in providing online payment services, and proprietary fraud mitigation, to e-commerce merchants around the world.
For over ten years, SegPay has been processing online payment transactions for merchants in all categories with a specialization in helping retailers process credit card transactions. We’re a leader in card-not-present transactions and have strong relationships with acquiring banks and credit card schemes. Our global footprint supports merchants across the U.S., Canada, and the European Union.
The company's reputation is mixed, with notable strengths in the efficiency of subscription cancellations and responsiveness to customer inquiries. Many customers appreciate the quick resolution of issues, highlighting a straightforward cancellation process and effective communication. However, significant concerns arise regarding unresolved billing disputes, perceived lack of support, and inconsistent information about subscriptions. Complaints about unauthorized charges and inadequate customer service experiences suggest a need for improved clarity and reliability in their practices. Overall, while some customers report satisfaction, recurring issues indicate areas for enhancement in customer support and communication strategies.
This summary is generated by AI, based on text from customer reviews
I provided all requested info only told to call who issued this charge. It was you who issued the charge! Nothing but double-talk from you. Contacted bank who is reversing all charges
Requested cancellation of subscription that I never signed up for.
Varios y reiteradas veces tuve que reclamar el pago del envío a domicilio. Las razones que manejaban no heran precisamente exactas y por lo que esperó y agradezco confirmar cuando se entregará y sí finalmente quedó arreglado el inconveniente que no me permite desde el 26/6 tener la tarjeta en tiempo y forma
Y estoy intentando q no transfiera las devoluciones a otra tarjeta q es el q me robo la cuenta pude eliminar su tarjeta de PayPal pero aún sigue cogiendo las devoluciones esa tarjeta y son todos los reembolsos los artículos son PP-R-TPL-*******
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Unklare Abbuchung wurde umgehend erklärt und unproblematisch storniert.
Super Service!
Minuti x chattare con ragazze single sono ragazzo italiano
Advertised a bundle - customer purchased bundle. Charged for bundle and regular subscription - wouldn't refund on duplicate accounts
Thank you to all at Segpay! Really appreciate the hard work.
NEITHER STRIPCHAT HAS GIVEN TOKENS NOR REFUNDED THE MONEY TO MY BANK. MY TRANSCTION WAS SUCCESSFUL & MONEY DEDUCTED FROM MY BANK ACCOUNT. IT SEEMS STRIPCHAT WANTS TO SHORTCHANGE ITS OWN CLIENTS. WHY WILL I PAY TO MODELS? TWICE STRIPCHAT HAS DONE FRAUD WITH ME
Help very good and very quick.
Fair behaviour and a good Team Spirit
My roommate accidentally logged into my paypal, and charged something thru segpay, they researched it, and found out of the error, and fixed it
Cancelled subscription but no refund on a fraud order received
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J'ai demandé une annulation d'une opération suite à une erreur de ma part.
Yiu cant find my account.
I provided all information
Provided a username account number and you cant find me. Come on
Vocês não resolveram meu problema, baniram minha conta por algo que não aconteceu, fui punida injustamente! Por favor desbloqueiem a minha conta de modelo
Made a request and it was sorted within the hour and received a confirmation email
Thank you for ensuring that membership has been cancelled after the one month.
First of all, the reason for me cancelling my subscription is because i subscribed to the wrong site. I was looking for Scoreland, and ended up with Scoreland2 instead. So, finding the needed information and/or button was easy, and not long after i submitted my request to leave... i got it granted, and subscription was successfully terminated. I will have no problem subscribing to another site that uses SEGPAY, that`s for sure. Nothing much else to say, other than: See you on the next site :D
Answer: Segpay offers several options to cancel your membership. These options are a phone call, a chat, or an email. You can utilize one of these options by going to https://cs.segpay.com/.
Answer: Segpay is a legitimate company - please visit https://segpay.com.