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SegpayReviews 3,815

3.2

From the business

Segpay is a global leader in online payment processing. Since 2005, we’ve specialized in providing online payment services, and proprietary fraud mitigation, to e-commerce merchants around the world.

For over ten years, SegPay has been processing online payment transactions for merchants in all categories with a specialization in helping retailers process credit card transactions. We’re a leader in card-not-present transactions and have strong relationships with acquiring banks and credit card schemes. Our global footprint supports merchants across the U.S., Canada, and the European Union.


segpay.com
Deerfield Beach, Florida
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Segpay Reviews Summary

The company's reputation is mixed, with notable strengths in the efficiency of subscription cancellations and responsiveness to customer inquiries. Many customers appreciate the quick resolution of issues, highlighting a straightforward cancellation process and effective communication. However, significant concerns arise regarding unresolved billing disputes, perceived lack of support, and inconsistent information about subscriptions. Complaints about unauthorized charges and inadequate customer service experiences suggest a need for improved clarity and reliability in their practices. Overall, while some customers report satisfaction, recurring issues indicate areas for enhancement in customer support and communication strategies.

This summary is generated by AI, based on text from customer reviews

service
106
value
86
shipping
39
returns
51
quality
89
This company responds to reviews on average within 6 days
Florida
1 review
0 helpful votes
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Awful service
July 22, 2025

I provided all requested info only told to call who issued this charge. It was you who issued the charge! Nothing but double-talk from you. Contacted bank who is reversing all charges

Date of experience: July 12, 2025
Florida
1 review
0 helpful votes
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Cancellation
July 21, 2025

Requested cancellation of subscription that I never signed up for.

Date of experience: July 11, 2025
Uruguay
1 review
0 helpful votes
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Tarjeta Samsung Internacional
July 20, 2025

Varios y reiteradas veces tuve que reclamar el pago del envío a domicilio. Las razones que manejaban no heran precisamente exactas y por lo que esperó y agradezco confirmar cuando se entregará y sí finalmente quedó arreglado el inconveniente que no me permite desde el 26/6 tener la tarjeta en tiempo y forma

Date of experience: July 10, 2025
Spain
1 review
0 helpful votes
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Me quitaron PayPal
July 19, 2025

Y estoy intentando q no transfiera las devoluciones a otra tarjeta q es el q me robo la cuenta pude eliminar su tarjeta de PayPal pero aún sigue cogiendo las devoluciones esa tarjeta y son todos los reembolsos los artículos son PP-R-TPL-*******
0RB*******121X
*******ff4-dbb0-4ed2-aa27-b2d*******c353
4323e4f0-4565-42bb-a47c-b2d3003cab44
57N*******WN*******D id de la transferensaccion
4323e4f0-4565-42bb-a47c-b2d3003cab44
2TA*******DA*******U

Date of experience: July 10, 2025
Germany
1 review
0 helpful votes
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Schnelle Problemlösung
July 18, 2025

Unklare Abbuchung wurde umgehend erklärt und unproblematisch storniert.
Super Service!

Date of experience: July 8, 2025
Italy
1 review
0 helpful votes
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Ragazze single
July 18, 2025

Minuti x chattare con ragazze single sono ragazzo italiano

Date of experience: July 8, 2025
Maryland
1 review
0 helpful votes
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Not satisfied.
July 18, 2025

Advertised a bundle - customer purchased bundle. Charged for bundle and regular subscription - wouldn't refund on duplicate accounts

Date of experience: July 8, 2025
Virginia
1 review
0 helpful votes
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Quick Honest Solutions
July 18, 2025

Thank you to all at Segpay! Really appreciate the hard work.

Date of experience: July 8, 2025
India
1 review
0 helpful votes
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NEITHER STRIPCHAT HAS GIVEN TOKENS NOR REFUNDED THE MONEY TO MY BANK. MY TRANSCTION WAS SUCCESSFUL & MONEY DEDUCTED FROM MY BANK ACCOUNT. IT SEEMS STRIPCHAT WANTS TO SHORTCHANGE ITS OWN CLIENTS. WHY WILL I PAY TO MODELS? TWICE STRIPCHAT HAS DONE FRAUD WITH ME

Date of experience: July 8, 2025
Germany
1 review
0 helpful votes
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Gentle solution
July 17, 2025

Help very good and very quick.
Fair behaviour and a good Team Spirit

Date of experience: July 7, 2025
Washington
1 review
0 helpful votes
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Fixed the mistake that was done
July 17, 2025

My roommate accidentally logged into my paypal, and charged something thru segpay, they researched it, and found out of the error, and fixed it

Date of experience: July 3, 2025
North Dakota
1 review
0 helpful votes
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Refund fraud
July 16, 2025

Cancelled subscription but no refund on a fraud order received

Date of experience: July 6, 2025
China
1 review
0 helpful votes
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建议你们制作APP...
July 16, 2025

建议你们制作APP我们这边好下载... 建议你们制作APP我们这边好下载... 建议你们制作APP我们这边好下载... 建议你们制作APP我们这边好下载...

Date of experience: July 7, 2025
Ireland
1 review
0 helpful votes
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$#*! & Inept, Morally wrong, No accountability & ownership by ye.Do the right thing & refund me as funds should never have been taken in the first place

Date of experience: July 6, 2025
France
1 review
0 helpful votes
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Bonne réactivité
July 16, 2025

J'ai demandé une annulation d'une opération suite à une erreur de ma part.

Date of experience: February 7, 2025
Georgia
1 review
0 helpful votes
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You don't care
July 14, 2025

Yiu cant find my account.
I provided all information
Provided a username account number and you cant find me. Come on

Date of experience: July 4, 2025
Brazil
1 review
0 helpful votes
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INSATISFEITA
July 14, 2025

Vocês não resolveram meu problema, baniram minha conta por algo que não aconteceu, fui punida injustamente! Por favor desbloqueiem a minha conta de modelo

Date of experience: July 4, 2025
California
1 review
0 helpful votes
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Excellent service
July 13, 2025

Made a request and it was sorted within the hour and received a confirmation email

Date of experience: July 1, 2025
GB
1 review
0 helpful votes
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Prompt service
July 13, 2025

Thank you for ensuring that membership has been cancelled after the one month.

Date of experience: July 3, 2025
Norway
1 review
0 helpful votes
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First Time Customer
July 13, 2025

First of all, the reason for me cancelling my subscription is because i subscribed to the wrong site. I was looking for Scoreland, and ended up with Scoreland2 instead. So, finding the needed information and/or button was easy, and not long after i submitted my request to leave... i got it granted, and subscription was successfully terminated. I will have no problem subscribing to another site that uses SEGPAY, that`s for sure. Nothing much else to say, other than: See you on the next site :D

Date of experience: July 3, 2025