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Segpay

Overview

Segpay has a rating of 3.2 stars from 3,666 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Segpay most frequently mention customer service, quick response and timely manner. Segpay ranks 2nd among Payment Processing sites.

service
102
value
83
shipping
36
returns
47
quality
86
This company responds to reviews on average within 21 days
How would you rate Segpay?
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New Zealand
1 review
0 helpful votes
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Blocked pay pal
November 5, 2024

You have not resolved my problem to pay for pay pal. I have payed through for some time and suddenly no access. So I have no Idea why,#Can use paypay though with same card through other out eats fine. So still waiting for you to resolve the problem.

Date of experience: October 26, 2024
GB
1 review
0 helpful votes
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Satisfied this time
January 11, 2025

I was able to confirm that My subscription had been cancelled this time, however I attempted last year for a javhub service I dont use because the cancellation attempt didn't work because my attempted cancellation was slightly after the new subscription year. Segpay really needs a reminder service before renewal of subscriptions automatically collected.

Date of experience: January 1, 2025
New Jersey
1 review
0 helpful votes
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Still have not cancelled the charge
December 9, 2024

I wanted to cancel charge to my paypal account and it hasn't been cancelled and ive still been charged

Date of experience: November 29, 2024
Washington
1 review
0 helpful votes
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Un happy
November 5, 2024

I emailed 2 times because i kept getting billed. I asked in both emails for anything in my name to be cancelled. Both times i was told i had no active subscription and the. Ingot billed 2 more times. Only to find out i had 2 auto pay subscription after you got my money. No refund was issued for either of $39'.95 charges i was told originally i didnt have.

Date of experience: October 26, 2024
GB
1 review
0 helpful votes
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Unhappy
March 8, 2025

I asked for a refund as i didn't make the payment and they didn't bother trying to do anything!

Date of experience: February 26, 2025
Texas
1 review
0 helpful votes
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Cancellation request
December 30, 2024

Service was prompt and immediately took care of my issue.

Date of experience: December 20, 2024
Croatia
1 review
0 helpful votes
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Ne znam zašto je ova aplikacija postoji već niz godina sad se jedanput povukli i ponovo izbacili istu stvar samo što ste sad nabili
cijena je otprilike kao pa najbolji VPN program je jeftiniji znatno od najjednostavnijeg prevoditelja.

Date of experience: December 30, 2024
Norway
1 review
0 helpful votes
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Excelent service
February 24, 2025
Updated review

Quick and promt solving of issues of concern.
Very profesional and service oriented: can be trusted!

Date of experience: February 14, 2025

Profesional and excelence og service
February 24, 2025
Previous review

Quick snd service oriented approach to my concerns and an expedient solving of customers issues of concern.

Date of experience: February 14, 2025
GB
1 review
0 helpful votes
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Excellent service
March 9, 2025

Responded quickly and helpfully to my request to cancel a subscription.

Date of experience: February 27, 2025
Germany
1 review
0 helpful votes
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Wish to end the abo
November 7, 2024

It was very hard to find, where it is possible to finish the payments. You have to scroll down and find the right place, where to click and to follow the advices. At the place, where I would expect these menu (upper right corner) it is not possible to click anything...
The next things is, that the segpay live agent was not responding to my questions. I did write several times, but there was no response (at least not within a minute or so).
When I frustrated stopped my efforts and opened my email programm, I found 2 emails as a resonse to my questions. These emails did solve my problems, so in the end it was fine...

Date of experience: October 28, 2024
California
1 review
0 helpful votes
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Unbelievable
January 24, 2025

I'm not sure what I could possibly say about the service I've been dealing with for the last couple of weeks trying to cancel a 119 $ order that I somehow mistakenly bought, when I looked through my financial records I noticed this order and I've been trying to cancel it since I found it in my records, I would never pay that amount for a website that I never even heard of...

Date of experience: January 14, 2025
Illinois
1 review
0 helpful votes
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Efficient
December 29, 2024

Quick and effective service. Problem corrected within the expected timeframe.

Date of experience: December 19, 2024
Michigan
1 review
0 helpful votes
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Cancellation
January 7, 2025

I cancelled my subscription which does not expire until January 12 but the cancellation took effect immediately. The person told me that I would have unlimited status until then but that was not true. I'm disappointed I got the wrong information.

Date of experience: December 28, 2024
New York
1 review
0 helpful votes
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Terrible Customer Service
October 30, 2024

I never received help. All I needed was help getting my payment to process. I got asked the same info several times and referred to everyone else for help. I literally had to wait until my subscription was over, cancel everything and then repurchase it. The problem just wasn't that difficult. If I had a choice to use any other payment processor I would!

Date of experience: October 20, 2024
India
1 review
0 helpful votes
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This was useless
February 15, 2025

I didn't get my issue resolved and lost 1580 rupees in the process, so yes ut was a pathetic service.

Date of experience: February 5, 2025
Ohio
1 review
0 helpful votes
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Helpful
March 7, 2025

I needed to cancel my account and they did it for me

Date of experience: February 25, 2025
Raphael M. Segpay Rep
2 months ago

Frank, Segpay appreciates the confidence you have in our team. We are available 24 hours a day, 7 days a week, 365 days a year.

Washington
1 review
0 helpful votes
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Great customer service
March 10, 2025

Very quick response the rep was very good with answering my questions and resolved my issue

Date of experience: February 24, 2025
Australia
1 review
0 helpful votes
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No good news
November 17, 2024

I recently tried to renew membership with a site but the payment was taken and then rejected. I was unable to find out why it was rejected and it seems I am now locked out of the site.

Date of experience: November 7, 2024
New York
1 review
0 helpful votes
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Not fully refunded
October 29, 2024

You owed me $49.90 from a transaction from 10/10/24. I never recieved the credits from the web site. They said you never sent my payment. Then when I filed for my money back you got me blocked from the website and only refunded $19.90. Not happy. If I don't get the $30 you owe me soon I'm going to file a claim with Paypal. Terry Flynn

Date of experience: October 19, 2024
Mexico
1 review
0 helpful votes
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Promotness
March 6, 2025

They resolved it very quickly and were very attentive.

Date of experience: February 24, 2025