business logo of Segpay

Segpay

Overview

Segpay has a rating of 3.2 stars from 3,666 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Segpay most frequently mention customer service, quick response and timely manner. Segpay ranks 2nd among Payment Processing sites.

service
102
value
83
shipping
36
returns
47
quality
86
This company responds to reviews on average within 21 days
How would you rate Segpay?
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France
1 review
0 helpful votes
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Good service
January 2, 2025

It was quick and effective, they cleary understand and do their jobs very well, thanks.

Date of experience: December 23, 2024
Brazil
1 review
0 helpful votes
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Estou Satisfeito
February 10, 2025

Gostei do atendimento mesmo eu sendo do Brasil em outro pais tive resposta rápida e eficiente e a Segpay e exemplo global em pagamentos atendendo todo o planeta

Date of experience: January 31, 2025
Netherlands
1 review
0 helpful votes
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Money is still charged
January 4, 2025

I send a message about an account that I canceled but the money was still charged

Date of experience: December 25, 2024
Virginia
1 review
0 helpful votes
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Poor service
December 11, 2024

Who or whatever I dealt with used an algorithm to deal with a problem rather than help find a solution. Lazy.

Date of experience: December 1, 2024
Canada
1 review
0 helpful votes
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Quick Resolution
November 26, 2024

I wasn't able to get into my account therefore I requested Segpay to cancel my account so I won't be charged again. Segpay resolved this for me in less than one hour, I was very impressed.
Thank you

Date of experience: November 16, 2024
New Jersey
2 reviews
0 helpful votes
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Easy and efficient
January 10, 2025

At first I was concerned that the site didn't seem to be letting me cancel online, but indeed it did on the subsequent try. I also wrote to customer service and they replied and confirmed as well. I appreciated that.

Date of experience: December 31, 2024
Utah
1 review
0 helpful votes
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Great customer service
March 13, 2025

Had to make a change and it was handled in a fast professional manner.

Date of experience: March 3, 2025
Argentina
1 review
0 helpful votes
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Thank you Jessica
March 13, 2025

I was reimbursed the money of a subscription i did not want to renew

Date of experience: March 3, 2025
New York
1 review
0 helpful votes
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Download
January 4, 2025

Still cannot download
I can download from other site not this one

Date of experience: December 25, 2024
France
1 review
0 helpful votes
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Belle réactivité
January 17, 2025

Ayant voulu essayer Xlife le nouveau service de Segpay je n'ai pas compris comment cela fonctionnait (vous devriez le préciser car les trois choix proposés ne sont pas du tout clairs) j'ai voulu revenir à Reallifecam que je connaissais depuis longtemps mais il fallait d'abord annuler l'abonnement à Xlife et quand je l'ai fait j'ai vu que l'effet n'était pas immédiat. J'ai donc utilisé le chat pour qu'on annule sans frais Xlife que je n'avais pas du tout utilisé et pour le remplacer par Reallifecam. Dans un premier temps il m'a été répondu que j'aurais environ deux jours pour attendre une réponse (c'était un samedi) et que l'on ne pouvait faire autrement mais devant ma déception et mon insistance j'ai été averti peu de temps après ce même samedi que l'on pouvait me donner satisfaction.

Date of experience: January 6, 2025
New York
1 review
0 helpful votes
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Eventually service is okay
February 10, 2025

It ended up taking over 30 minutes of my time and over a full day, but finally got everything settled.

Date of experience: January 31, 2025
California
2 reviews
0 helpful votes
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Prompt and Accurate
March 15, 2025

I requested a cancellation and the response was near immediate

Date of experience: March 5, 2025
Israel
1 review
0 helpful votes
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Very fast and helpful
March 14, 2025

I got a quick response and the issue was resolved in a fast and good manner

Date of experience: March 4, 2025
GB
1 review
0 helpful votes
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Dear Team of CAM4,( Miss Karoa Garcia), untill today don't show in my bank account the amount for refound of £39.99. Would you please check it and send me the proof that you make the payment.
Your sincerely
MiguelA Perucha

Date of experience: January 14, 2025
Australia
1 review
0 helpful votes
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Scammers
March 13, 2025

This company stole over $60 from me.
This is all that is needed to be said

Date of experience: March 3, 2025
Wisconsin
1 review
0 helpful votes
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You did what I asked
November 15, 2024

I tend to get your service about once a month every few months, so I have to cancel my monthly memberships and then reactivate - you actually make that easy and do not give me a hard time. Thank you

Date of experience: November 5, 2024
New Jersey
1 review
0 helpful votes
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Cancellation
January 2, 2025

Excellent customer service while requesting a cancellation.

Date of experience: December 23, 2024
Germany
1 review
0 helpful votes
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Miserabel!
January 19, 2025
Updated review

Segpy ist unzuverlässig!
Ich habe die Webseite "muscletoworship.com" gekauft und mit Segpay bezahlt.
Danach habe ich "muscletoworship.com" sofort wieder gekündigt. Die Kündigung wurde nicht bestätigt!
Dennoch wurden mehrfach von meinem VISA Karten Konto € Beträge abgebucht. Ich habe dies sofort reklamiert und um sofortige Rücküberweisung der falsch abgebuchten € Beträge gebeten! Jeoch ohne Erfolg!
Deshalb: Nie wieder SEGPAY! Ich halte SEGPAY für unzuverlässig und deshalb ist meine Bewertung MISERABEL!

Bertold Prengel
******* Sprockhövel
Elberfelder Str. 180

Mail: *******@outlook.de

Date of experience: January 9, 2025

Unzufrieden!
January 18, 2025
Previous review

Ich bin sehr unzufrieden!
Segpay hat unberechtigterweise mehrfach von meinem VISA Kartenkonto € Beträge abgebucht obwohl ich die zuvor gekaufte Webseite "muscletoworship.com" seinerzeit sofort gekündigt hatte!

Aus diesem Grunde bin ich unzufrieden und halte SEGPAY für miserabel!

Bertold Prengel
45549 Sprockhövel
Elberfelder Str. 180
Deutschland

Mail: b.prengel@outlook.de

Date of experience: January 8, 2025
Netherlands
1 review
0 helpful votes
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Satisfied customer
February 15, 2025

I had a problem with illegal subscription. They searched for the issue, and solved the matter quick and fast. Superb service.

Date of experience: February 5, 2025
Canada
1 review
0 helpful votes
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Quick & Effective
January 1, 2025

I was pleased with the quick effectiveness of their customer service.

Date of experience: December 22, 2024