Overview
Segpay has a rating of 3.2 stars from 3,665 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Segpay most frequently mention customer service, quick response and timely manner. Segpay ranks 2nd among Payment Processing sites.
Help me out with my problem the agent who took my file was very professional
I recieved a confirmation number that my account was canceled, I have no way to log in to my account to verify it is canceled and deleted. I had already canceled this service when i decided it wasn't a good fit and then a year goes by and i get charged the annual fee.
Great follow up and closing of the investigation. I strongly urge Segpay to work with your clients to ensure that clear identification of the vendor is made clear when using PayPal. I had no idea what this transaction involved: vendor, billing company, etc. That lack of information triggers suspicion that the transaction is illegitimate and diminishes consumer confidence with that billing vendor.
Fast response with the right answer. Great professionalism
Very impressed with communication and results. It is rare to have such good service these days.
Query sorted in very timely manner by the team who came back very quickly
Amazing service, fast and efficient just want i needed.
Too bad customer service they haven't responded yet
J'ai utilisé vos services pour un abonnement de 29 euros par mois.
Au final, vous m'avez prélevé 29 euros et 127 euros...je n'ai jamais été remboursé et je n'ai plus accès au site...bref!
Une arnaque. Une fraude
I signed up for membership and was immediately hit with fraudulent charges on my bank account. I've had to shut down my bank card and dispute all the charges. I also reached out to the merchant and they didn't help, I had no email or way of knowing my account information because it was never sent, so they couldn't find my account information.
Customer service was very quick to respond and resolved my issue immediately.
Ho avviato la pratica per una richiesta di rimborso, per un pagamento non fatto da me, ma non mi avete mai risposto in modo corretto, anche la piattaforma dove è avvenuto il pagamento non mi ha risposto
My concerns were met with respect
My issues resolved in a timely manner
Experience? Can not be lower than ******* /zero My experience is that your site is not working properly at all, trying to pay credits and as soon I open the pay site, it goes down!?
Negative experience, as soon as want to buy credits to your site the site goes down? So I cannot get access to the sites I want to!
En verdad me extrañaba que de la nada tuviera un reporte de pago único de un servicio domiciliado que no contrate, pensé que no me responderían pero a la brevedad, pero lo hicieron y aclararon de donde provenía este descuento y domiciliación, aún tengo pendiente saber porque o como sucedió este descuento ya que yo no lo hice. Pero la aclaración así como el retirarlo, me han ayudado en realizar y aclara la situación a la brevedad posible.
I tried to make a card payment
But you refused you kept saying my postcode not recognized why
No trouble previously
Address postcode is Tr11 2hu. Falmouth
New reply for the ticket #CS*******: I made a post then someone sent me an SMS mentioning your website I read it then you gave me a link after entering that link it took me to your website, I got out of there very quickly but after some time my account was logged in by a fraudster, that
It was quick and effective, they cleary understand and do their jobs very well, thanks.
For over ten years, SegPay has been processing online payment transactions for merchants in all categories with a specialization in helping retailers process credit card transactions. We’re a leader in card-not-present transactions and have strong relationships with acquiring banks and credit card schemes. Our global footprint supports merchants across the U.S., Canada, and the European Union.
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- Deerfield Beach, Florida
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Axl Donovan O, Agradecemos la reseña de 5 estrellas. Recuerda siempre que estamos aquí siempre que nos necesites.