Overview
Segpay has a rating of 3.2 stars from 3,655 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Segpay most frequently mention customer service, quick response and timely manner. Segpay ranks 2nd among Payment Processing sites.
I've sent segpay multiple emails asking them to refund my recent deduction for the feetfinder membership I've canceled and they've sent me feedback/review emails but there's still no reflection of money in my account.
Experience ok, but not worth the continued membership
What happen why you block my account?is bad very bad i need my account please
Subscription had been canceled for a long while then it auto renewed anyways so I had to cancel again and they won't refund. I will not recommend
They have all the necessary information to process the billing correctly, but whenever I call to cancel, they request details about the account. They insist that without the billing number, ticket number, and email (which they already have), they cannot proceed with the cancellation.
Had an issue with a payment I had realised I'd set up, Sagepay sorted it out quickly and effectively
I think it's on purpose. I was wrongly billed by segpay. They did not include the biller's name or website on my account charged. I didn't make this charge. They couldn't even tell me who did it when I gave them all the details they asked for. Their last request from me was to provide them with the biller's name! That's the only thing I wanted from them because it was not offered to me by them or my bank. Fraudulent activity. If they don't know who did it. It must be them!
Help me out with my problem the agent who took my file was very professional
I recieved a confirmation number that my account was canceled, I have no way to log in to my account to verify it is canceled and deleted. I had already canceled this service when i decided it wasn't a good fit and then a year goes by and i get charged the annual fee.
Great follow up and closing of the investigation. I strongly urge Segpay to work with your clients to ensure that clear identification of the vendor is made clear when using PayPal. I had no idea what this transaction involved: vendor, billing company, etc. That lack of information triggers suspicion that the transaction is illegitimate and diminishes consumer confidence with that billing vendor.
Fast response with the right answer. Great professionalism
Very impressed with communication and results. It is rare to have such good service these days.
Query sorted in very timely manner by the team who came back very quickly
Amazing service, fast and efficient just want i needed.
Too bad customer service they haven't responded yet
J'ai utilisé vos services pour un abonnement de 29 euros par mois.
Au final, vous m'avez prélevé 29 euros et 127 euros...je n'ai jamais été remboursé et je n'ai plus accès au site...bref!
Une arnaque. Une fraude
For over ten years, SegPay has been processing online payment transactions for merchants in all categories with a specialization in helping retailers process credit card transactions. We’re a leader in card-not-present transactions and have strong relationships with acquiring banks and credit card schemes. Our global footprint supports merchants across the U.S., Canada, and the European Union.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members