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Segpay

Overview

Segpay has a rating of 3.2 stars from 3,654 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Segpay most frequently mention customer service, quick response and timely manner. Segpay ranks 2nd among Payment Processing sites.

service
101
value
82
shipping
35
returns
46
quality
85
This company responds to reviews on average within 21 days
How would you rate Segpay?
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California
1 review
0 helpful votes
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Great service
January 22, 2025

Made an inquiry and I received a response to my inquiry very quickly.

Date of experience: January 12, 2025
India
1 review
0 helpful votes
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Not received token
November 30, 2024

We are continuously talking to Segpay but none of my problems are getting solved. We even made the UPI payment but still did not get any token. Even after complaining, nothing was done.

Date of experience: November 20, 2024
Alaska
1 review
0 helpful votes
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Quick and helpful
January 12, 2025

I sent an email and they responded within a few hours and helped me resolve my issues

Date of experience: January 1, 2025
Germany
1 review
0 helpful votes
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Keine Antwort bekommen
April 4, 2025

I dont get an answer
I get nothing back…………………………………….

Date of experience: March 25, 2025
Texas
1 review
0 helpful votes
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Newby questions
April 4, 2025

My question was answered satisfactorily, thanks for your communication.

Date of experience: March 25, 2025
Raphael M. Segpay Rep
1 month ago

Becky S, We appreciate the 5-star review. Always remember we are here whenever you need us.

Italy
1 review
0 helpful votes
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Very good and fast
January 21, 2025

I was in need of a refund and the customer service was very understanding, kind and fast.

Date of experience: January 11, 2025
GB
1 review
0 helpful votes
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Not enough information given
November 27, 2024
Updated review

There is no way when trying to search stuff that you have the information in front of you. It's hard work to get any information. Wait for feedback and the delays can be very long.

Date of experience: November 17, 2024

Question not answered
November 22, 2024
Previous review

I am being charged every 90 days for something. I don't know what is. I can't find out what it is, but I have to request a cancellation from you guys, which is beyond the belief. This needs to be canceled. Not questioned.

Date of experience: November 12, 2024
Canada
1 review
0 helpful votes
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Excelente servicio
February 12, 2025

Me atendieron a la brevedad posible y más aún me resolvieron muy rápidamente mi solicitud antes del tiempo indicado, es un excelente servicio recomendado cien por ciento.

Date of experience: February 2, 2025
Germany
1 review
0 helpful votes
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Great - just great
January 22, 2025

I have been helped with my question very fast and friendly. Thanks

Date of experience: January 12, 2025
Italy
1 review
0 helpful votes
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Rimborso istantaneo
April 6, 2025

Perfect experience for na wrong transaction
Very good service and Very Very fast Once perfect customer service

Date of experience: March 12, 2025
Australia
1 review
0 helpful votes
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Very quick and helpful service
April 1, 2025

L would recommend Segpay as their service is surprisingly very quick and helpful

Date of experience: March 22, 2025
Raphael M. Segpay Rep
1 month ago

Chris M, We appreciate the 5-star review. Always remember we are here whenever you need us.

GB
1 review
0 helpful votes
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Helpful
March 5, 2025

Had a query so sent an email. They got right back to me and put my mind at ease fabulous customer services

Date of experience: February 23, 2025
California
1 review
0 helpful votes
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Unauthorized charges!
February 6, 2025

Why am I being charged all these fees? I paid a one year subscription price in January for MenatPlay! I have never authorized any other charges!

Please issue a refund immediately!

Brian Ogden

Date of experience: January 27, 2025
Senegal
1 review
0 helpful votes
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Refund
February 5, 2025

I didn't experience the site so much bc when I paid I really didn't fell like it no more so I asked a refund they told me 5/7 bussiness day it's been 10 day since not including the weekend and I still didn't get my money back

Date of experience: January 26, 2025
Georgia
1 review
0 helpful votes
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Quick response time!
December 4, 2024

I needed something done, asked for a confirmation once it was taken care of. It was taken care of quickly, and I indeed received that confirmation. All good!

Date of experience: November 24, 2024
India
1 review
0 helpful votes
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Issue not yet resolved
January 20, 2025

I had taken one subscription for which resolution is not done till date

Date of experience: January 10, 2025
Tennessee
1 review
0 helpful votes
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I contacted Segway customer service about being charged for a service that i did create & activate but since i only paid $1.00 & just for a 1day trial subscription, I agreed to not be charged & thought & was under assumption that I deactivated or deleted the account because I couldn't add the charge for weekly much less monthly or longer! I would greatly appreciate it if someone would assist me thats in the higher departments! I have really never authorized or approved for my active bank account to be charged for the segpay account but for just $1.00 not the $1.00 & $17.95 that offered & declined but was charged to my account anyways so thank you & I'd like a response back!

Date of experience: November 12, 2024
Maryland
1 review
0 helpful votes
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Unknown paymenr
January 22, 2025

While checking my PayPal account I noticed 2 unknown names and charges. I reported it to PayPal and they just replied after checking that case was closed. I emailed you all and received a reply within hours and problem was resolved.

Date of experience: January 12, 2025
Argentina
1 review
0 helpful votes
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Me inscribi en feet finder, que e suna estafa, te cobran pero nunca te dan el alta a traves d epaxum, cuando me di de baja de su pagina el tramite es confuso, cuesta tiene toda la pinta de ser otra estafa, nada que ver con google donde es super sencillo darse la baja y dejar de pagar.

Date of experience: February 28, 2025
California
1 review
0 helpful votes
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No refund
January 19, 2025

Haven't received a refund of any charges even though I requested it.

Date of experience: January 9, 2025