I purchased tickets thru here and cannot print them out. My credit card company said I have to dispute it with the company I bought them from
Ticket master is selling the same ticket for $15.00.
Secure Box Office sold me for 55.00
They are thieves,
The site was easy to manage and the customer service are friendly and courteous. You can trust their website.
Experience was good and even received a discount. It was quick and I was able to get tickets for the very next day.
Very detailed and answered my question to the best of their knowledge. Stayed on the phone to make sure the information was in my email.
I was able to call them and order my tickets and it was all done within 10 mins. I would use them again.
Florence was very helpful and explained the whole process. Explained all associated charges and fees.
Matthew very professional and handled my requests quickly. Very knowledgeable about seating and pricing
Awesome job... double checked everything along the way. Excellent customer service! Would highly recommend!
Worst Experience. Over Paid and Never Received Tickets. Buyer Beware!
Customer Service Line does not answer
Mobile e-tickets the only means to receive tickets. I have not used this method before. Hope it works.
DO NOT USE! During a global pandemic they won't work with customers no matter what. Terrible customer service!
Tyler was very helpful with my request I couldn't get my tickets online from my phone and he was fast with the service I needed
Very helpful but I still do not have the etickets. It would be appreciated if they were sent. Armand Volta
Learned was wonderful change, Mr. Dizenzo, second bowl game attending fatherhood to brag about, looking great towards sport world. Thank you again,
Me Isaac Santoro was extremely helpful and polite
I was able to get tickets easily with his help
Thank you
This company KNOWINGLY sold tickets to an event they KNEW was being cancelled. No one emailed, called, texted. I had to find out that my event was cancelled on FACEBOOK.
When I reached out to them, their excuse? "Government shut down of venue due to Covid-19". This was WHILE THE TICKETS FOR THE SAME EVENT--SAME DAY, SAME TIME--WAS STILL ACTIVELY BEING ADVERTISED ON THEIR STUPID SITE.
Also their response?
"You have received this coupon (the "Coupon") to be redeemed toward your ticket total, service charge, and delivery fees on future purchases. The Coupon has a unique identifier that may be used over multiple transactions placed from this email address only until the value of the Coupon is $0. This is not a cash equivalent and has no cash value and may not be transferred to another email address. Failure to use the Coupon before the expiration date shall result in the forfeiture of the Coupon, unless otherwise required by law. In the case of fraud, misrepresentation, abuse or violation of these terms and conditions, we reserve the right to take all available legal or administrative action. Other restrictions and exclusions may apply. Coupons are void where prohibited."
I LOVE HOW THERE IS AN "EXPIRATION DATE" FOR THIS SUPPOSED "COUPON"... BUT NO DATE IS ACTUALLY LISTED. GREAT. SO I'M BOOKING MORE TICKETS FOR A SHOW THAT WILL EVENTUALLY BE CANCELLED?!
HOW IS THIS LEGAL?!
Oh, and also? I purchased INSURANCE FROM "ALLIANZ" (that was my mistake, for trusting another random one-off/rip off company). However, I purchased the policy IN CASE SOMETHING LIKE THIS HAPPENED-- A CANCELLATION BEYOND MY CONTROL--AND WAS PROMISED A REFUND! UNLESS I ELECTED TO HAVE OTHERWISE ("COUPON CREDIT") WHICH I DIDN'T. THIS WAS PRECISELY WHY I PURCHASED THE INSURANCE TO BEGIN WITH.
P.S. PLEASE SEE BELOW FOR TICKETMASTER'S CONFIRMATION THAT I WOULD BE RECEIVING A REFUND--NOT A COUPON, AND THE SUBSEQUENT B. S. I GOT FROM SECURE BOX OFFICE.
Overview
SecureBoxOffice.com has a rating of 2.3 stars from 248 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SecureBoxOffice.com most frequently mention customer service, credit card and full refund. SecureBoxOffice.com ranks 34th among Tickets sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members