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Seating Mind

Overview

Seating Mind has a rating of 2.2 stars from 444 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Seating Mind most frequently mention customer service, credit card and aeron chair. Seating Mind ranks 57th among Office Furniture sites.

service
52
value
51
shipping
52
returns
39
quality
48
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3,974 reviews
How would you rate Seating Mind?
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Becky M.
1 review
0 helpful votes
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This site is easily navigated, I was able to find the product that I was looking for quickly.
Very fair in pricing.

Date of experience: November 18, 2019
Barbara S.
2 reviews
0 helpful votes
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While I can appreciate that you were backlogged due to Covid, I place my order on April 26th, and you charged may card that day.

It is now June 7th, and my order has not shipped.

Date of experience: June 7, 2020
Cindy D.
1 review
0 helpful votes
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The process was good
May 9, 2019

The process was good - I received quick customer service on getting a quote for multiple chairs and the ordering was easy.

Date of experience: May 9, 2019
Kristi B.
1 review
0 helpful votes
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...
March 15, 2019

...The chair has NO cushion in the seating. We're not satisfied with the product and still debating on whether to return.

Date of experience: March 15, 2019
David G.
24 reviews
0 helpful votes
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Excellent
May 15, 2020

Excellent. Company was very accommodating to allow me to pick up item locally since I live in NJ, despite the COVID, and it was ready to go when I got to the loading dock.

Date of experience: May 15, 2020
x P.
1 review
0 helpful votes
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Amazing condition on the chairs, great service, unbeatable pricing, love the fact that the chairs come fully assembled. Freight shipping worked well.

Date of experience: July 16, 2019
Kent A.
1 review
0 helpful votes
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Prices are excellent
May 21, 2020

Prices are excellent. From what I can tell quality is the same. Wonderful selection. I found exactly what I was looking for.

Date of experience: May 21, 2020
Vincent S.
15 reviews
0 helpful votes
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My chair arrived missing a headrest
May 16, 2020

My chair arrived missing a headrest. The headrest is clearly supposed to be included in the order but did not arrive with the rest of my chair.

Date of experience: May 16, 2020
A U.
1 review
0 helpful votes
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The seat didn't ship for a month
September 12, 2019

The seat didn't ship for a month. I emailed them, only for them to respond and say they messed up and no longer had the seat.

Date of experience: September 12, 2019
Stan D.
2 reviews
0 helpful votes
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Easy to find what I was looking for, and great prices. I wish shipping was cheaper and faster, though.

Date of experience: March 11, 2018
Mark U.
20 reviews
0 helpful votes
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The process was okay, the shipping was slow
June 8, 2020

The process was okay, the shipping was slow. Whether the price was good depends on the resolution of the quality issue.

Date of experience: June 8, 2020
Natalie G.
14 reviews
0 helpful votes
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Easy Shopping
July 25, 2019

Easy Shopping. Shipping/Receiving the product took a little longer than expected (2 weeks), but I would order again and plan accordingly.

Date of experience: July 25, 2019
Stephen B.
1 review
0 helpful votes
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Purchase process seamless, excellent communication, fair pricing, quality product, shipping was slow hi yuh

Date of experience: July 12, 2019
Ronald U.
15 reviews
0 helpful votes
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Fast, clean, as advertised
February 25, 2019

Fast, clean, as advertised. No shipping cost! Pre-assembled before delivery, which had it's advantages and disadvantages.

Date of experience: February 25, 2019
Shawn K.
7 reviews
0 helpful votes
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Great price on the exact chair I wanted
May 29, 2019

Great price on the exact chair I wanted. Shipping was fast and, bonus, no assembly required. Which means my kids got an awesome box to make a fort.

Date of experience: May 29, 2019
Hong V.
1 review
0 helpful votes
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It looks like a refurbished product with scratches and dust. The screws were not new either. I feel cheated.

Date of experience: April 14, 2019
Eric A.
18 reviews
0 helpful votes
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The Steelcase Amia arrived fully assembled and looked brand-new. I am extremely happy with it. I have already recommended Seatingmind.com to others.

Date of experience: April 30, 2018
DANIEL B.
1 review
0 helpful votes
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Awesome!
April 1, 2019

Awesome! Second Aeron chair I've bought here, and third chair overall purchased from seatingmind. Very happy!

Date of experience: April 1, 2019
Katrina S.
6 reviews
0 helpful votes
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Great experience!
September 4, 2020

Great experience! It took a little longer for the chair to arrive due to Covid (noted on the website).

Date of experience: September 4, 2020
David B.
1 review
0 helpful votes
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We needed a task chair and Seatingmind had the perfect chair at a great price. Thanks and happy holidays!

Date of experience: December 13, 2017