Seating Mind has a rating of 2.2 stars from 444 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Seating Mind most frequently mention customer service, credit card and aeron chair. Seating Mind ranks 57th among Office Furniture sites.
This site is easily navigated, I was able to find the product that I was looking for quickly.
Very fair in pricing.
While I can appreciate that you were backlogged due to Covid, I place my order on April 26th, and you charged may card that day.
It is now June 7th, and my order has not shipped.
The process was good - I received quick customer service on getting a quote for multiple chairs and the ordering was easy.
...The chair has NO cushion in the seating. We're not satisfied with the product and still debating on whether to return.
Excellent. Company was very accommodating to allow me to pick up item locally since I live in NJ, despite the COVID, and it was ready to go when I got to the loading dock.
Amazing condition on the chairs, great service, unbeatable pricing, love the fact that the chairs come fully assembled. Freight shipping worked well.
Prices are excellent. From what I can tell quality is the same. Wonderful selection. I found exactly what I was looking for.
My chair arrived missing a headrest. The headrest is clearly supposed to be included in the order but did not arrive with the rest of my chair.
The seat didn't ship for a month. I emailed them, only for them to respond and say they messed up and no longer had the seat.
Easy to find what I was looking for, and great prices. I wish shipping was cheaper and faster, though.
The process was okay, the shipping was slow. Whether the price was good depends on the resolution of the quality issue.
Easy Shopping. Shipping/Receiving the product took a little longer than expected (2 weeks), but I would order again and plan accordingly.
Purchase process seamless, excellent communication, fair pricing, quality product, shipping was slow hi yuh
Fast, clean, as advertised. No shipping cost! Pre-assembled before delivery, which had it's advantages and disadvantages.
Great price on the exact chair I wanted. Shipping was fast and, bonus, no assembly required. Which means my kids got an awesome box to make a fort.
It looks like a refurbished product with scratches and dust. The screws were not new either. I feel cheated.
The Steelcase Amia arrived fully assembled and looked brand-new. I am extremely happy with it. I have already recommended Seatingmind.com to others.
Awesome! Second Aeron chair I've bought here, and third chair overall purchased from seatingmind. Very happy!
Great experience! It took a little longer for the chair to arrive due to Covid (noted on the website).
We needed a task chair and Seatingmind had the perfect chair at a great price. Thanks and happy holidays!
Answer: Good question. Every other review site hammers these guys. Beware. This is rigged.
Answer: Honestly. With how I was treated. These guys must be mafia.
Answer: This company may be legit, but from the research I have done online after my purchase experience with them, they totally scam people with their outrageous "restocking fee" policy.
Answer: Prices. But you're getting used stuff in god-only-knows condition. Stick with garage sales. These guys are shady. Beware.
Answer: They're all used with blemishes and they don't always send what you order.