Seating Mind has a rating of 2.2 stars from 444 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Seating Mind most frequently mention customer service, credit card and aeron chair. Seating Mind ranks 57th among Office Furniture sites.
Ordered 2 wks ago and it hasn't shipped. Very disappointed with this company. Will not be ordering here again.
Refurbished aeron chairs are perfect and look brand new. The shipping was very slow; it took two weeks for delivery.
Was a great buy! Waited longer than I thought for it to show up. But otherwise great buys...
This is the third chair we have purchased and are very pleased with your products and service.
So far my experience has been pleasing. When I asked a question I got answered immediately.
Kinda a long shipping lead time for a very small order. Apart from that great.
Horrible customer service late response late shipping and delivery. One of the item came broken.
Product arrived about 11 days after purchase. Product as described and in great condition.
Time from paying for product and shipping was longer than normal for other companies
Ordered and still waiting for order. Not enough updates of status on order.
I haven't received the item yet and I ordered it 2 weeks ago.
Buying online was easy. Shipping was delayed but eventually received in good condition.
Overall a great experience...took a bit long to deliver but worth the wait!
Disappointed that it is taking 10 days to merely process the order in addition to the ship times
I have yet to receive the chair. Seems like you are jumping the gun to get a review.
Good. Could have used some instructions as to how to reassemble chair.
I am really pleased with the price and quality of the chair.
Fast checkout, and just the chair I wanted. Great price. I even bought one for the hubby.
Could not get chair to go to cart. Still do not know how it finally went
I will contact you if I am unhappy with the chair.
Answer: Good question. Every other review site hammers these guys. Beware. This is rigged.
Answer: Honestly. With how I was treated. These guys must be mafia.
Answer: This company may be legit, but from the research I have done online after my purchase experience with them, they totally scam people with their outrageous "restocking fee" policy.
Answer: Prices. But you're getting used stuff in god-only-knows condition. Stick with garage sales. These guys are shady. Beware.
Answer: They're all used with blemishes and they don't always send what you order.