Seating Mind

Contact Jacob...delivery approx end of next week. Going out of country 10/26! You delivered when expected, but didn't provide your customer service representative with any status.

Site was easy to navigate. Adequate product information. Fair price. Chair was a little more worn than expected but will still work great for my purpose.

Everything was great, the only thing is that there were no assembly instructions included. I was able to figure it out but would have been a bit easier with instructions.

Good prices and good products but holding on to an order so long before shipping is not acceptable. I would have ordered last month if I knew this in advance.

Very surprised at the lower prices. I've need an ergo chair since I started working from home 7 years ago. I didn't want to shell out $1200 or more dollars. Very happy to find this site.

The chairs we received our filthy. Customer service does not answer the phone and only responds to email at 9 p.m. or at later. This company is a joke.

I ordered 2 chairs almost a FULL month ago and have not received yet! I am very frustrated and would like someone to contact me because this is ridiculous.

Easy to navigate website and prices are good. Biggest question mark to me is how good the used quality will be - hoping it's 'like new' when it arrives.

Item was never delivered. This site appears to be a sham site. No update from the Customer Service other than diligently charging the credit card upon Order Booking.

Seating mind has been great to work with. However, when the product arrived and Fed Ex Freight delivered we had to pay additional money to have the driver put them inside our building.

Got chair in a reasonable amount of time, even in the midst of the covid-19 craziness. The chair was in excellent condition and well packaged. It was mostly put together just required 4 bolts for the back which they even included an Allen wrench for. Overall a great experience and I'm excited to have my aeron chair to WFH in!

I never received my order... I know we're in a pandemic, but I run a business too -- if you're overloaded with getting orders out the door, that's when you hire help and outsource to get it done!

I've already purchased a similar chair from a competitor for MORE MONEY on FRIDAY, and it will be arriving TUESDAY.

Expect me to be very annoying in getting my money back.

Straightforward, easy to shop.
Customer service was very informative too as I didn't know it takes between 10 to 15 business days to assemble the chair.

They immediately took money but haven't processed order for over a month. No response from customer service.I'm going to have to report then and try to get my money back.

Why the heck am I getting satisfaction surveys when you haven't shipped my item? I get questioned immediately about the quality of the product less than two days after ordering!

I ordered a week ago. No shipment update. No response to email request. Crazy in this time that you don't answe your phone. Hope my chair is shipped soon.

Credit card charged immediately, yet my order hasn't even been processed in a week. Don't use COVID as an excuse for this type of practice. I will be contacting my credit card company very soon.

I ordered May 10 2020. On June 1, customer service does not have any ship date. I asked for a refund. I cannot reach them by téléphone. Do not recommend this merchant.