Seal Skin Covers has a rating of 3.8 stars from 8,734 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Seal Skin Covers most frequently mention good quality, great product and fast delivery. Seal Skin Covers ranks 597th among Auto Accessories sites.
Looks ro be very good quality and the custom dimensions were spot-on! Now we will find out the longevity...tired of having to replace the ill-fitting box store covers every 2-3 years!
First cover sent was not correct, second cover was closer, but still not correct. Ordered from the website using the exact make model and year of my boat.
Part of the exchange process offered was to be charged an additional $$$ and told I could be credited back the full amount once Original cover was returned… Then when I requested the return information for all of the covers, I was told that I would be hit with a outrageous restocking fee that was never divulged earlier and never provided with the information to return the covers after literally asking via email seven times. When I called in and asked to speak to a manager (I know… Real Karen moment) I was told all they could do was put in a ticket.I had to work with my bank to get a resolution to this issue…
Looks like the company is a bunch of keyboard warriors.
We sincerely apologize for the inconvenience and frustration you've experienced. Please note that our fee structure is standard and clearly stated on our website, including restocking fees. We apologize if this information was not communicated effectively during your interaction with us. We understand that this may have caused confusion, and we appreciate your patience.
To ensure a resolution, we encourage you to reach out to our customer service team directly. We are committed to assisting you and will work with you to resolve this issue as quickly as possible.
It all went well and delivered on time and I enjoy my car over ……
Thank you for the great feedback. We’re happy to hear that you’re enjoying the cover.
Ordering was easy, ordered arrived quickly and the cover was perfect for my car..
Thank you for the great feedback. We are happy your cover is fitting perfectly for your car.
Fit very well on my car, durable, quick delivery, reasonable price.
Thank you for the great feedback. We are happy you are enjoying the cover.
Absolutely amazing quality of the cover. Great customer service.
Thank you for the amazing feedback. We appreciate your time and business.
Delivery time was satisfactory and the fit was good
Thank you for the great feedback. We appreciate your time and business.
Your Seal Skin Picnic Table cover top fit like a knit glove. I am very very happy with it. It's beautiful and looks like it would wear for years and years. Thank you very much.
Thanks a lot for the awesome feedback! We're so happy to hear the Seal Skin Picnic Table cover fits perfectly and that you're loving it. We really appreciate you choosing us!
I park our 2001Maxda MX-5 Miata on our driveway. Over our years of ownership we have had several car covers. All of these eventually fell apart under our California sun. I am hoping for many years of protection from your cover.
Thank you so much for sharing your experience with us! We're truly grateful for your trust in our product. We understand how challenging the California sun can be on car covers, and we're thrilled that you chose us for yours. :)) )
Shipped me the wrong cover and won't make it right! There are plenty of other companies that will give you better service. I tried. You failed.
Hi Tony,
I'm really sorry to hear about the issues you’ve had with the cover, and I apologize if it felt like we weren't offering a solution. Please feel free to reach out to me directly at ariona@sealskincovers.com with your order details, and I’ll make sure we get this sorted for you.
It was OK the replacement came in pretty quick. No paper work for the warranty not the original box. But this one fits good.
Thanks for letting us know. Glad the replacement got to you quickly and fits well. Sorry about the inconvenience you had to go through we’ll work on that. Appreciate your understanding.
The cover does not fit properly on my truck it is larger than normal
I am truly sorry you are having fitment issues. Please reach put to my personal email ariona@sealskincovers.com and I will make sure this issue is resolved for you. Thank you for bringing this up to our attention.
In ordering a boat cover I stupidly ordered the wrong color because I wasn't attentive enough. Super customer service encouraged me to try it on the boat to insure it fit (it did perfectly), repack it and send it back, and they would send the desired color. Which they have done. No hassle, great service!
We appreciate your feedback. It's customers like you that motivate us to continually improve and do better with every step. We hope you enjoy your cover :)
Replacement was done easily and quickly but this survey is a pain don't like to be forced to Wright one
I totally understand! I'm glad the replacement was smooth, but I get that surveys can be a hassle. Thanks for sharing your feedback! :)
Not a good fit. Doesn't cover the entire sides of the truck and doesn't fully cover the crew cab. (Sits high over the cab)
Disappointing.
I like the material but appears poorly fitted.
I’m so sorry to hear about your experience. Could you please provide your order number so that I can assist you with the ticket case? I’ll make sure to look into it and provide a solution. Please expect my reply there shortly.
Thank you for your patience.
Nice cover, but cover is for a longer boat. Fits everywhere else except length. Can send you pictures if you like.
Thanks for your feedback! We're glad you like the cover, but sorry to hear it's not quite the right fit in length. Please reach out to me at ariona@sealskincovers.com. You can send me the pictures of the overall fit and your order number there.
Good reviews are earned not just given. In the same sense bad reviews are earned not given. Your support poles earned a bad review by breaking. I offered your company a chance to make it right by letting you know. Your company said that you don't stand behind the poles and that only the boat covers are covered by your warranty. I gave you a chance and told you that unless your company stood behind what you sell that I would be writing a poor review. Your company did not respond so your service earned a poor review. Now because of my poor review you have offered to refund my money for the two poles if I change my review of your service? Your service has earned a better review because you are trying to make it right.
Thank you for your feedback! We truly appreciate it and want you to know that we do stand behind our products. As promised, a full refund has been issued. If you need anything else, please don’t hesitate to reach out. We appreciate your understanding on this.
Best car cover I have ever owned. Made very well, Fitts the car great. Has three straps it will not blow off from wind.
Thank you for the great feedback! We're thrilled to hear that the car cover fits your vehicle perfectly and meets your expectations. We appreciate your support! :)
The support poles that this company sells broke before I was even able to put the cover over them. The material that they are made of is very cheaply made! We are very disappointed in this product and your support for a product that you in turn are selling! If you are not offering support then maybe you should not sell it and find a product that works better! This is a complete waste of money! I hope the boat cover works better once I find a solution on how to support it or I will be returning it for a refund! How do you recommend that I support this cover to keep the snow off of it this winter? Buyer be ware the company does not warranty the poles at all! You will be better off building a support system out of 2x4's! Don't really trust a company that doesn't support something that they sell!
Order received. I have been approved to return it on 11/21/24. Been waiting for a prepaid return label. Been communicating with Lori.
No label received! Someone please help me!
Hello Eileen,
Please check your email, as I have just resent the PDF file regarding your ticket case with Lori. We appreciate your feedback. :)
Answer: NOT EVEN WATER PROOF! This company is just a rip off. Poor quality Chinese goods. Avoid at all cost!~
Answer: You would be better served using duct tape and Glad Bag lawn and leaf bags.
Answer: Josh, Here is an example of what I went through to get my original order: Emma: Hello, thank you for visiting. May I help you find the right cover? Me: Actually, you can help me find the cover I ordered last month. Emma: one minut Monica: Can you give me the order number please? Me: Your Order #100135680 (placed on October 18,2018 5:23:03 PM EDT) Monica: Just a moment please Okay so I got your tracking number, and it seems to not be moving Really sorry about that, it doesn't usually happen However what you need to do is create a ticket It's easy and it documents the issue so nothing gets lost and we can help you as fast as possible. Let me forward you to the page, please fill it out and give our agents a chance to look into your order and help you a soon as possible. Me: Wait, I'm confused the package hasn't shipped yet and I have to create a ticket? Monica: It seems there was a problem with the shipping I can help you create a ticket if you wait for just a moment Me: I'm not trying to difficult but I'd rather the company just ship me the product I ordered instead of making a request again. Monica: it will, however in order for our support team To see that there has been a problem with your order We need to create a ticket That would just let them know that you haven't yet received your order I will mark it on urgent, so that they will get back to you within 24 business hours Me: UPS says you haven't shipped it yet Wouldn't it be easier to just ship the product? Monica: They will ship the product once they get t he ticket which lets them know that it hasnt been shipped yet Me: Can you cancel my order? Monica: just a moment please We can offer you a 10% discount since there was a problem with shipping If you would like that, the item will be shipped by the end of the day IN the end I ordered the cover and it did not even last 12 months - DO NOT BUY this product
Answer: Hi there Larry, We apologize about this. Can you share your order number with me and I'll help you get the right cover :)
Answer: Hey there Anthony, I deeply apologize that you feel that way, please share your issues and complaints with me and I'll help you out :)
Answer: Hey Steve, Below is the link to your motorcycle cover. It's 5 layer thick, waterproof, soft fleece lining and backed by a 10 year warranty. With free shipping it arrives in a week. https://sealskincovers.com/products/skin-supreme-all-weather-outdoor-motorcycle-cover?version_2015-BMW-R-1200-RT Do not forget to use the code AND15 for a 15% off at the cart. And of course we'll be here to help if you have any questions :)
Answer: Yes, the covers protect against dust and debris, it also protects against sun, snow, rain and even hail up to a golf ball size.What do you drive?
Answer: Yes, the covers have small sewn in tags on the inside of the cover that state FRONT or BACK
Answer: Normally the covers are treated with UV inhibitors and they reflect 98% of UV rays. The covers will keep the inside of the car at least 10 degrees cooler
Answer: If your car was parked in the sun chances are it got too hot under the cover. Covers almost make things worse. They ruin your paint and get really hot. Bad for the interior.
We're thrilled to hear that the quality and that the cover met your expectations. Your feedback is truly appreciated. :)) )