Scent MatchersReviews 797

I regret ever making a purchase here. They are not selling what they say They are selling. You will not get a re-created fragrance. The customer service is horrible. Dealing with them has been a complete nightmare.

This smells like rotten grass/soil mixed with lilacs soaked in toilet water. I have been looking for a close ringer for a discontinued perfume for my sister and thought I would give Scent Matchers a try, I don't smell a SINGLE note that was supposed to be in this blend. Bulgarian Rose, Pomegranate Blossom, Dark Chocolate, Jasmine, Bergamot, Patchouli, White Musk, Tea. BUYER BEWARE - they should at least give a more affordable option for you to sample what you may be getting. Because they don't offer that - I think this company is a SCAM. The bottle they sent me is PUTRID, smells nothing like the scent I asked them to make and there is no way to return.

The company did not create the original fragrance, Heart, by Garden Botanika. I am able to send a small sample of the original parfume to help them create an accurate replica.
I am expecting success on the 2nd attempt

Good prices and the choice of perfums is amazing. I would say for any taste. All scents are nice, very nice!

My boyfriend presented me perfums from thi ssite. The scent is amazing. I am so grateful to my sweetie.

What I received was a horrible smell. Not even in the same universe. What I received was what old ladies used to cover their smoking smell back in the 70's. Absolutely vile! Tried to contact company support and never could get a response. Out over 50.00. DO NOT WASTE YOUR MONEY ON THIS SCAM

I ordered Tokyo Milk Dark Destiny 79, and got a vat of cheap, synthetic musk. The main ingredient in Dark Destiny is honeysuckle. There is zero honeysuckle in the product they sent me. It's a fundamental error, like making chocolate chip cookies and putting no chocolate chips in the batter. Customer service is a one automatic answer email that basically tells you to go get stuffed. It seems we all got the same one. So disappointed. :(

***Update: company posted on the BBB site that they will refund anyone who files a complaint about their no refund policy, to the BBB. Might be worth a try. I filed.

Although it looks like this company is going out of business, how in the world are they actually still in business? Paid 81.99 for a bottle of what can be described as rotted lemons, drain cleaner or knock off lemon pledge. SO greasy and stinky. They revamped their website after I purchased so their site is a shell of what it was previously and they state zero refunds, returns or replacements. There should be a class action lawsuit for all of us that were duped to get refunds.

I am extremely disappointed in the fragrance I received for my wife's Christmas gift. $80 is a lot of money in the pastor's household. I was hoping I could surprise my wife with her favorite Royal Apothecary fragrance "Hothouse Peony" that had been discontinued. Sadly the result smells nothing like the original. And with no way to get a refund we are just out the money. My advice unfortunately is it's not worth the risk to do business here.

My husband ordered Dream Angels Divine for me for Christmas. He is a sucker for the buy in volume deals so I now have 3 bottles of something that does not smell anything like Divine. The bottles leak so I could smell it before I opened the package. No return policy means a lot of money on a scent I don't recognize. Save your money and continue your search for a new scent since yours is no longer out there, at least you can pick something you might like.

As everyone here has stated these people are con artists and it's pathetic that they do what they do. My son bought me a scent for Christmas he was so excited that he found someone to make my favorite perfume for me. $81 for a bottle of rubbing alcohol and bathroom sanitizer and he has to work three days to make that money at his job. Deplorable people who prey on the innocent hard working class people. Karma is a $#*! I hope all the people you have wronged send enough negative energy your way. How do you look at yourselves in the mirror knowing what you have done.

Total scam. Do your homework and read the reviews on every site you can find.
They promise to match a scent - but, they don't. Not even close. This is a complete fraud.
Look into all of the businesses owned by Angela Lynn Schultz and Adam Lawrence Schultz. You will see this is a pattern. And they are making a fortune committing this fraud. Owning and showing horses is expensive, but they seem to do just fine with trips around the world, etc. Forty acres of land and an 8100 square foot house with 8 bedrooms and 6 bathrooms - all on a lineman's salary.
Next letter for the Michigan Attorney General and Form 3949-A to the IRS.

Well it looks like everyone on this site got the same automated response from customer service. I too ordered Fendi original for myself and Galore for my mother. I was so excited that I could have our favorite fragrance for a "reasonable " price. My fragrance came and is so AWFUL " that I had to toss a box of tissues as I sprayed on one just to make certain it wasn't a problem with my body chemistry. I used one of those tissues. Big mistake, I had to use saline to rinse the fragrance and wash my face to get remaining Fragrance off. You can return fragrance to Macy's NORDSTROM Sephora etc so don't know why their policy is different. If the policy was in smalll print I didn't see it nor did customer service refer me to that policy. My mother lives 3000 miles away I wanted to surprise her, she will be 90 years old.