Years ago when my Deneuve eau de cologne ran out, I was devastated to hear they had stopped making it. While E-Bay has mini sample bottles for sale, at horrid prices!, I found ScentMatchers and they were able to duplicate Deneuve, along with a lovely, personalized bottle and offered body lotion and a travel size at a low price to make a nice total package. I would recommend you try them for any fragrance, available or out of production! What a find!
They made a nice replica of a long discontinued scent that I loved and it came in a pretty package. It does take a little longer than most standard shipments but I personally didn't mind. Especially when you consider what they do. Their customer service is excellent. I'll be back to reorder.
I can't even give the cologne they sent away. These were really bad. Nobody ever got back to me from phone messages. They never tried to make it right. Cologne I ordered were: clinique chemistry and PC man's musk. Both smelled like something was rotten. Just a bunch of kids and scammers running it. Any good reviews are from employees. My fault. Don't make the same mistake.
Remarkable talent - what I ordered has gone out of "print" so to speak, and I could only find a few folks online with partial bottles - selling them upwards of 250 and 300 dollars! This family has a superb talent! My lady friend told me "I can't believe you actually spent 300 dollars to get your cologne!" She could not tell the difference... Bravo Scentmatchers... bravo! I"ll be back for more!
I ordered the perfume & body lotion of Tropical Punch by Escada. It was horrible and does not smell anything like the original scent. There's not even a receipt in the box. I emailed them and let them know it's going back right away. Don't waste your money on this site.
Looked everywhere to find Vanilla and Anise but it was discontinued several years ago. Since Jo Malone is already expensive, it was double or triple in price on eBay. Found this site which previously matched the scent for another person, gave it a try. Received it today and was blown away by the instant amount of memories I had with this fragrance as it smelled exactly like it. Will use this site for any future purchases of this fragrance. I figured that there was no chance I would ever have this scent in my hands again. Beyond satisfied!
This smells like rotten grass/soil mixed with lilacs soaked in toilet water. I have been looking for a close ringer for a discontinued perfume for my sister and thought I would give Scent Matchers a try, I don't smell a SINGLE note that was supposed to be in this blend. Bulgarian Rose, Pomegranate Blossom, Dark Chocolate, Jasmine, Bergamot, Patchouli, White Musk, Tea. BUYER BEWARE - they should at least give a more affordable option for you to sample what you may be getting. Because they don't offer that - I think this company is a SCAM. The bottle they sent me is PUTRID, smells nothing like the scent I asked them to make and there is no way to return.
I received my order today, and must say I'am perfectly happy with it. I had almost given up hope of ever smelling / finding the scent again. It is SHARI, a favorite from my high school years. Thank you Scentmatchers... you are awesome!
I've been looking for the old "Body Shop" fragrance "Samarkand" for decades. I know a number of people who would like a good copy of this scent. Unfortunately, this isn't it. What arrived *was* a perfume, something reminiscent of chanel #5 crossed with Coconut Banana Boat, but nothing like Samarkand. If I had kept the shipping box, I would return it. Failing that, small tester sample bottles at a trial price might be better, but then they might not sell anything at all.
I don't know how you do it, but I just received my "Peggy's Beauty", which is a match of Kate Spade "Beauty"...and it is awesome! I was extremely skeptical and hesitated for so long to order a bottle, but glad I did! So, after Christmas, I decided to buy myself a gift of what I really wanted!
For years I have tried many different perfumes since Kate Spade sadly discontinued her "Beauty" line and have never been 100% in love with any of them...until now!
I will definitely be ordering another bottle when this one gets low!
Although their first attempt at a discontinued perfume didn't turn out so well, they still continued to try and make it right. They immediately got to work processing a second order (at no additional charge) and sent it out to me via Federal Express.
And although the replacement order may not be exactly like my original scent (which seems impossible to me) it came awfully close, is very pleasant, and I am very satisfied with this version.
Most important to me as an online shopper is that this company never gave up trying to get the best outcome to make their customer happy. I value and admire that as much as the product, and gladly recommend their company.
"I have purchased bottles of perfume from ScentMatchers several times and my wife has never been disappointed.To see the smile on her face is priceless. If you really want a unique gift for your wife this is the place. They have excellent customer service and quick delivery. Thank you." ScentMatchers
I ordered my favorite discontinued cologne Eddie Bauer's Adventurer. Bottles of the original stuff that folks have lying around are going for well over $100 on ebay, so when I saw the scentmatchers add... I thought I'd give it a try. I originally just wanted to try one bottle, but they gave me a good discount to add an additional bottle and two bottles of lotion as well. I got my package in the mail and I am happy to report that it smells just like I remember. I did contact them because only half of my order arrived, and they apologized for the error and have sent the missing items out promptly. Thanks Scentmatchers!
I gave ScentMatchers a difficult perfume to duplicate, long discontinued and complex. The first try was good, but not quite right. So they did it over, promptly and pleasantly, for no charge. You can't ask for more and in fact, I've just ordered another perfume. Their prices are competitive and their selection is broad. Shipping is in properly protective packaging, so everything arrives intact. I recommend giving them a try.
I cannot say enough about this company and their service. They recreated my favorite fragrance, Tova Signature which has been discontinued.It is exact, I sprayed the little i have left of tova on my right arm, my new creation on the left arm and asked my husband his thoughts. He had no idea they were two different bottles and he told me both smelt the same. So you cant get better than that. Congratulations on a great job. Carole C
Very professional, quick response and great customer service. I returned one bottle because it didn't match well. They sent me a new bottle after receiving sample of scent I desired. It came quickly and w/o any hassles.
Would use again
Ordered Philosophy the Fragrance. 1st shipment smelled like funeral flowers (NOWHERE CLOSE to the lemon, citrus, white musk scent)! Same for the next 2 shipments and they even had a sample of my original perfume to use for matching purposes! All 3 scents were SO bad they went directly into the garbage. Prepare to wait over a month for shipment and delivery each time. Masters?... hardly.
Like many I did not read the negative reviews before ordering. I first got a bad feeling when it shipped quickly. How could they match so quickly. Then I hoped the fragrance received would at least smell good if it didn't match. It didn't. It's not even close to what was ordered. I believe they send the same stink to everyone and hope someone will like it. I'm surprised they have any decent reviews at all assuming they are not fake. To give them the benefit of the doubt maybe I was just one of the many unlucky, unfortunate ones. My advice is don't take the risk. It's too expensive.
I bought two bottles of perfume on this website and it's kinda takes too long to get in non-labeled bottle. The most funny thing was the company mailed the parcel to wrong address even they had informed me that they have corrected to the right address before mailing. It costs me more than 30 extra dollars to get the bottles. What a service!? Will not come back and hope others be cautious about this.
You Rock! I got my fragrance in the mail, it passed my ultimate test. I've worn Dolce and Gabbana for women since 1993, the year my youngest daughter was born. I kept my composure after putting some on as I excitedly recognized the scent, I called my daughter to come downstairs and she said, mom that's you, I smell YOU! That's the first time I loved hearing those three words strung together. Hours later my oldest daughter came home and said they nailed it. Double confirmation. You just earned a new, loyal customer.
T. Brady
Overview
Scent Matchers has a rating of 2.9 stars from 798 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Scent Matchers most frequently mention credit card, smell anything and baby powder. Scent Matchers ranks 7th among Perfume sites.
Business History
Shortly after Scentcrafters formed, Adam and Angela also started their life together as husband and wife. Literally a couple months after that, Angela found out she was pregnant with their first child. At that time Scentmatchers was also created. Needless to say, it was a busy period for the Schultz's!
Scentmatchers started after Scentcrafters' customers repeatedly asked if we could also provide a service to bring discontinued fragrances back to life. After enough people asked us this, we eventually woke up to the idea that, "Hey, we should give people what they want."
In 2013 we took the next step as a company and hired our first employees. We now have over 28 years of combined experience producing discontinued fragrances, and to date we have sold over 100,000 individual bottles of discontinued fragrances.
In 2014 we decided to increase our commitment to customer service and we hired our first full time Customer Service Manager, Pravin. We pride ourselves on providing quick and prompt customer service as repeat business becomes the cornerstone of our company.
In June of 2017 we increased the amount of perfume oil we used in fragrances by 50%, which we feel increases the quality of our product by it more potent and longer lasting.
In 2018 we created this new streamlined website on the Shopify platform that we are very excited about. We also added 2 more full time employees as the business continues to grow.
Despite some initial growing pains, we are now considered one of the foremost experts in creating discontinued perfume and cologne. We look forward to recreating your memories as you become part of our story.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members