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From the business
Our mission is to help people stay connected anytime, anywhere.
Our national team is made of communication experts, IT engineers, travelers and adventure enthusiasts who passionately explore the world. For the same reason, we understand how important communication is and we actively innovate and provide solutions for a stable connection. Whether it’s voice and high speed internet offshore, a regular call from the Grand Canyon or working online in the remote areas of the Amazonian jungles, it is our pleasure to provide you a solution and a piece of mind that you have the technology to stay connected anywhere under the open sky.
Our specialty
Satellite Phone Store expands through 3 offices located in Sarasota Florida, San Diego California, and Anchorage Alaska. Our team of certified experts sell, rent, and support mobile and fixed satellite communication products using both Iridium and Inmarsat as well as Globalstar and Thuraya satellite networks. List of products and solutions we...
SatellitePhoneStore.com Reviews Summary
SatellitePhoneStore.com has a rating of 4.1 stars from 279 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SatellitePhoneStore.com most frequently mention and customer service. SatellitePhoneStore.com ranks 5th among Telephone sites.
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Excellent item an important piece of equipment for my use...
I last spoke w/ Sean *******195 he got it over to me okay, and a UPS truck brought it by to me yesterday afternoon.
I charged it and put it to use right away.
Nice... good quality, and handy.
Easy ordering. Appreciated the confirmation call after i placed my order. Everything showed up and setup was easy
A few minutes after I placed the online order, I received a call to verify my purchase and ensure everything I ordered was compatible. Friendly helpful staff.
It was a little frustrating to have to be vetted in order to purchase the faraday phone bag, but you must have a good reason to delay sales. So I went along with it. It was actually nice to have someone call me personally to help me with the time problem we had since we were planning on moving from our vacation house to our permanent home. The faraday bag arrived on Nov 14th as promised, but it cost extra to get it in 3 days. However, the preshipping time took too long in my opinion. I will still do business with this company in the future if we need something else. Maybe you can streamline your pre-shipping processing time in the near future. We do like the quality of your product. Thanks.
I contacted their customer support asking for help in setting up my phone. The directions in the device's manual is confusing. I needed help in how to set up voice mail and how to simply dial my phone. I called 3 times and got 3 different answers. The calls were cordial and I eventually figured it out. I would have liked to see a step by step set up guide that makes sense.
My only issue is with UPS, they don't handle very well, instead of putting the package on the porch,, they set by the gate and drive off. The USPS, Fed-Ex, Amazon, all deliver to the house and put on the porch
I ordered this bag to protect my bivy stick. I plan on ordering another one for my phone. My experience with Satellite Phone Store has been fantastic. Quality pricing and products with knowledgeable snd professional staff.
You insistet that since it is an International order you want payment ehead!
THERE IS NOTHING MORE REDICULOUSE
I am shure this phone are made in china they must cost you a redicoulous sul like 15-20$ each that with the first payment that I made 232$ is well coeredi
If I don't carri on paying you can disconect the line!
So what's all the fuss?
Easy to shop and order, and simple. Great products to choose from that are top quality, good looking in their design and function.
Customer Service was amazing! I have been looking at a satellite phone for several years. I feel secure having this form of communication for travel and disasters.
Though the validation process for payment required and extra step …in this day of identity theft it was worth it and I so appreciated their integrity and follow through in this manner
Very bad customer service. Very difficult to get any support, or reply by emails. No answer for emails...
As the title stated, as advertised, nicely pre-activated and ready to go - with excellent packaging! You can tell that QA was in full effect when packaging this device. All individual accessories were enclosed with package slips and all packaging was wrapped in plastic with pre-labeled stickers with your new number and the number to your local "SatellitePhoneStore.com" shop. I highly recommend this product! You can tell the company adds tons of TLC to their products with your safety in mind. (Side note: I even received the area code that I preferred - Although,)the number emailed to me was different from the number I was assigned. Nevertheless, I did receive the desired area code I requested.)
Quick and easy and exactly as detailed. Would definitely recommend the Satellite Phone Store!
Thank you for the excellent service that you provided. After purchasing a two phone bundle, we were contacted shortly after even really late at night. The experience felt personal and it seemed as though they really cared about the product we just purchased, and how it would help with our family. Thank you very much, I would recommend your store to anyone.
Everything was received in excellent condition and ready to use.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members