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Sammy Dress
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Sammy DressReviews 6,937

3.6
sammydress.com

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Sammy Dress Reviews Summary

The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,245
value
1,231
shipping
1,264
returns
695
quality
1,200

We monitor reviews for authenticity

Washington
1 review
2 helpful votes
Follow Emma R.
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DO NOT BUY FROM THIS SITE IT IS THE WORST SITE YOU COULD EVER BUY FROM! I ordered Christmas presents from this site and paid an extra 30$ for shipping. My order was 100$ for THREE THINGS! Its been a month and nothing I come to find out I had the wrong address(just by a number). What do they do? In the most disrespectful way possible they told me that sucks. No refund, didn't resend it, NOTHING! On top of that they take flipping forever to send items out to receive them and the sizes are way smaller than you think and even the styles from in hand to the picture are way different. Its a $#*! and a half to get hold of customer service. You can't contact them via phone its all email. And even that its hard to get to hold of them. I like online shopping but by far this is the worst site I've ever been on and you best believe I will never shop on here again and hope none of you future shoppers do either. They are so disrespectful in so many ways they should just be shut down. Sammy dress I hope you enjoyed my money and spent it well since I didn't get multiple orders from you guys. I will make sure myself and as many people as I can don't shop for you EVER AGAIN!

Date of experience: January 12, 2016
sammydress h. — Sammy Dress Rep
over a year old

Dear Emma,
Thank you for your message.
We are sorry to hear you've had difficulties to reach us.Our customer service is available 24/7 on the live chat and via the tickets.
We reply to all tickets within 24 hours. If you prefer to contact us on the phone, please call us at this number + (1)909-581-9508 between 7:30-21:30(GMT+8).
About your order issue, please kindly note the customer is responsible for offering the right delivery information.
We are here to assist you to verify and resolve it.
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Thank you very much for your support in advance.
Look forward to hearing from you soon!
Sammydress Customer Service
http://www.sammydress.com/

Washington
1 review
3 helpful votes
Follow Kara R.
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Definitely a SCAM
January 15, 2016

I have ordered from these guys more then a few times. The first few time was awesome then after that my sizes didn't fit. I haven't recieved three orders now which I spent over $100 dollars on. I've been talking back and fourth with them and they refuse to give me a refund me or resend the orders that they claim were delivered. I haven't recieved anything. I will never be shopping through them again and no one else should! Very bad business and very bad products that don't fit. And if you enter the wrong address and try and change it they also won't let u. So you pretty much just get ripped off!

Date of experience: January 12, 2016
sammydress h. — Sammy Dress Rep
over a year old

Dear Kara,
Thank you for taking your time to write this review.We regret that you feel like that way.
1)About the size, please refer to the size chart before you place an order.And 1 inch = 2.54 cm.
2)If you enter the wrong address, please contact us in time so that we can correct it for you because we are now processing your order.
We are here to assist you to check your orders’ status and resolve the size issue.
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Thank you very much for your support in advance.
Look forward to hearing from you soon!
Sammydress Customer Service
http://www.sammydress.com/

Washington
1 review
0 helpful votes
Follow BRIAN W.
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I got hipped to SammyDress from co-workers and yes, I literally work in a department with nothing but females. I ain't trippin' - I get everyone's leftovers from lunch. I'm the handsome, "why is he single - good guy" who's a helpless romantic. A few years ago I started purchasing jewelry as gifts for the girlfriend I don't have. With the hype around SammyDress going around my department, I thought: "Why not start buying clothes too?" Hey, I told you I was helpless...

Through SammyDress, I can begin stocking wardrobe for the future lady in my life. Their apparel and selection is REALLY nice and SUPER easy on the budget. I have made three purchases from SammyDress over the past 4 months and have been completely satisfied with not only their products but their customer service as well. I appreciate the breakdown of the size charts on every product. It helps me stay consistent in the sizes of clothes I purchase so I don't have a closet full of stuff in various sizes. I'm just saying - I have a particular size of woman in mind for my future significant other. If she isn't petite, I have a little sister...

I will continue to be a shopper of SammyDress. The site gives me the privacy I desire to be able to purchase women's clothing without visiting a department store and looking like a weird-o. I encourage any other men reading this to do the same if you share the same sentiments as I. And I encourage all readers to try SammyDress - you won't be disappointed.

Date of experience: January 12, 2016
New Jersey
3 reviews
4 helpful votes
Follow Janea N.
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Never received my order
January 15, 2016

I bought a pocket watch and they asked if I wanted to pay for tracking so I did. When I entered the tracking number it said somewhere in kentucky and hasn't been shipped yet. But the website says Ohio but that was almost a week ago and it still hasn't moved. I tried getting through to customer service but no response. I needed the watch and now they've ruined every thing I will NEVER buy from them again. I've ordered stuff from China off eBay all the time and it never took this long. I'm at a loss for what to do. But I know you should Never purchase from this company

Date of experience: January 12, 2016
sammydress h. — Sammy Dress Rep
over a year old

Dear Janea,
Thank you for your feedback.We are sorry for the inconvenience caused.
The shipping information updating online can be delay sometimes due to some reason such as custom clearance.
We are here to assist you to check your order status. Would you kindly offer your order number please?
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Thank you very much for your support in advance.
Look forward to hearing from you soon!
Sammydress Customer Service
http://www.sammydress.com/

Ohio
1 review
0 helpful votes
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Pleasantly Surprised!
January 15, 2016

At first, I was very skeptical of Sammydress; it seemed too good to be true - clothes at such a discounted rate! So my first order was small, just to try out the entire process and see if it really was what they claimed to be. My items shipped, I was able to track their entire journey, and when they arrived, I had no issues with anything! As I began exploring their site more, I realized that it wasn't just clothes! I've gotten some great makeup brushes, too. And I can't wait to get some jewellery. All in all, Sammydress is a great opportunity for me to shop from a wide range of quality clothing with really helpful reviews. I love it!

Date of experience: January 12, 2016
Tennessee
1 review
0 helpful votes
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Great Jacket, Love it
January 15, 2016

The jacket looked exactly like it was supposed to, the liner even unzips for washing, or leave it out to wear in spring time. Shipping was a little slow, but I'm a patient person. You definitely get what you pay for!

Date of experience: January 12, 2016
Greece
1 review
0 helpful votes
Follow Maria K.
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Really satisfied!
January 15, 2016

Sammydress is one of the best online shops!
In the site you can find cheap clothes for all kinds of tastes and occasions!
They also have clothes in small sizes wich for me is really important since it's difficult to find small sizes in my country.
Last but not least the people who work for sammydress are really kind and polite and they always do their best to satisfy their customers!

Date of experience: January 12, 2016
Illinois
2 reviews
3 helpful votes
Follow Nikki Y.
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I purchased a cheap shirt under $10 OVER SIX MONTHS AGO and STILL have not received the shirt or a refund.

I just keep going round and round with customer service. They make promises and close out my complaint ticket and NEVER deliver on the promise. They said they sent the parcel twice, which is hard to believe... and they have said they will refund me the money too. Months and Weeks later, no shirt and no refund either.

There is no way to Talk to Anyone. No Phone to call and No Person to talk to. Also, it is somewhat difficult to create a ticket... you sort of have to jump through hoops. Total SCAM!

Date of experience: January 12, 2016
sammydress h. — Sammy Dress Rep
over a year old

Dear Nikki,
Thank you for your feedback.
We are sorry to hear you've had difficulties to reach us.Our customer service is available 24/7 on the live chat and via the tickets.
We reply to all tickets within 24 hours. If you prefer to contact us on the phone, please call us at this number + (1)909-581-9508 between 7:30-21:30(GMT+8).
We are always responsible for our customers.If we offer you refund, we will refund you.
We need to verify the issue at first. Would you kindly offer your order number please?
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Thank you very much for your support in advance.
Look forward to hearing from you soon!
Sammydress Customer Service
http://www.sammydress.com/

Canada
1 review
6 helpful votes
Follow Sonia W.
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Horrible, don't use them
January 14, 2016

I give this site a zero star. Everything I ordered was of very poor quality. The sizes are so off, the men's XL I purchased ended up going to the neighbours 11 year, because that's the only one it would fit. One item, which I paid to have expedited (7-10 days), still hasn't been received, and its been almost 2 months. When you fill out a service ticket, they just tell you that they sent it, that's it. I will never use this site again, and I don't recommend it to anyone.

Date of experience: January 11, 2016
sammydress h. — Sammy Dress Rep
over a year old

Dear Sonia,
Thank you for your message.We are sorry for the inconvenience caused.
About the size, please refer to the size chart before you place an order.And 1 inch = 2.54 cm.
We are here to assist you to check your remain items’ status and resolve the size issue.
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Thank you very much for your support in advance.
Look forward to hearing from you soon!
Sammydress Customer Service
http://www.sammydress.com/

Canada
1 review
9 helpful votes
Follow Rena K.
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Terrible experience!
January 14, 2016

I will never shop at SammyDress again. I ordered $100 worth of clothes. The first order came well over a month after the order was placed. The quality was poor and the sizing was inconsistent. After over 2 months of waiting for the second part of my order SammyDress said it was still on its way. Finally, over 4 months they have "refunded" me. The catch is, to compensate for the cheap clothing they hose you with shipping charges and those don't get refunded. Poor quality. Poor service. Not worth your money!

Date of experience: January 11, 2016
sammydress h. — Sammy Dress Rep
over a year old

Dear Rena,
Thank you for your feedback.We are sorry for the inconvenience caused.
About the quality and size issue, we need to verify it at first.
For more detail to resolve this issue, please kindly keep in touch with us.
Please rest assured that we would try our best to assist you.
Thank you in advance!
Sammydress Customer Service
http://www.sammydress.com/

New Hampshire
2 reviews
4 helpful votes
Follow Kathy P.
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Don't buy from here
January 14, 2016

Ordered 2 wigs sent one wrong one. They are very cheap look terrible
Contacted customer service several times before I got my order no response finally 1 week later they emailed my and said they would contact Customer service, I said Customer service who the hell are you? Your Customer service?
I'll Never buy from them again

Date of experience: January 11, 2016
sammydress h. — Sammy Dress Rep
over a year old

Dear Kathy,
Thank you for notifying us of your complaint.We are sorry for the inconvenience caused.
We are sorry to hear you've had difficulties to reach us.Our customer service is available 24/7 on the live chat and via the tickets.
We reply to all tickets within 24 hours. If you prefer to contact us on the phone, please call us at this number + (1)909-581-9508 between 7:30-21:30(GMT+8).
About the quality issue, we need to verify it at first.
Please rest assured that we would try our best to assist you.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Thank you very much for your support in advance.
Look forward to hearing from you soon!
Sammydress Customer Service
http://www.sammydress.com/

Wyoming
1 review
1 helpful vote
Follow Tara S.
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Shopping On SammyDress.Com
January 14, 2016

I love how easy this website is to maneuver around. They have a large selection of clothes and other fun items. I have had a great experience shopping online with SammyDress. My items have always showed up in the time frame expected. Customer service is friendly and prompt. I will continue to shop here as there clothes are always a great quality and unique!

Date of experience: January 11, 2016
Canada
1 review
6 helpful votes
Follow dan o.
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Lesson learned. Don't buy clothes online no matter how cheap and enticing they look. Shipped out of China and probably manufactured in a sweat shop, the quality of the clothing was awful. Not to mention that when I sent them back for a refund, I have yet to hear back from their customer service. Even after several emails sent. Buyer beware!

Date of experience: January 11, 2016
sammydress h. — Sammy Dress Rep
over a year old

Dear dan,
Thank you for your message.We are sorry for the inconvenience caused.
About the quality issue, we need to verify it at first.
Please rest assured that we would try our best to assist you.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Thank you very much for your support in advance.
Look forward to hearing from you soon!
Sammydress Customer Service
http://www.sammydress.com/

Texas
1 review
5 helpful votes
Follow Kathy D.
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I ordered four different dresses. They were beautiful per the pictures online. What I received was three dresses (two the same.) These dresses looked nothing like the pictures. I never did get the other two dresses. I have not gotten a refund of my money or anything else! I am very unsatisfied and will not buy from them again.
Kathy from Topeka, KS

Date of experience: January 11, 2016
sammydress h. — Sammy Dress Rep
over a year old

Dear Kathy,
Thank you for your recent feedback.We regret things did not work well for you.
We would try our best to assist you to verify and resolve the delivery and quality issue.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Thank you very much for your support in advance.
Look forward to hearing from you soon!
Sammydress Customer Service
http://www.sammydress.com/

Washington
3 reviews
8 helpful votes
Follow Va J.
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Not a real site
January 14, 2016

Has anyone use this site to order anything, SAMMY dreass... Based in CHINA... They give nice website with phone number,, but when you call the number it goes to voice mail... when you live chat to ask question they tell you to send them email... if you order something method of payment is **credit card, **Pay Pal, ** western union... And if you use pay pal to pay the site says... PayPal is experiencing difficulty,,,,,,, you can use credit card or western union...
WATCH OUT... Unless you want hassle,,,,, and still trying get chip stuff... looks pretty,,,,, but you may not receive, what you order, may be late. I mean few month late,,,, or may be Oh... it is going through customs,,,, cost more money to cross the customs fee... or may not arrive and pretty soon the their web site may disappear... GO AHEAD MAKE YOUR DAY... LOOKS

Date of experience: January 11, 2016
sammydress h. — Sammy Dress Rep
over a year old

Dear Va,
Thank you for notifying us of your complaint.
We are sorry to hear you've had difficulties to reach us.Our customer service is available 24/7 on the live chat and via the tickets.
We reply to all tickets within 24 hours. If you prefer to contact us on the phone, please call us at this number + (1)909-581-9508 between 7:30-21:30(GMT+8).
About the payment issue you have raised, we need to verify it at first.
For more detail information, please keep in touch with us and we would try our best to assist you.
Thank you in advance!
Sammydress Customer Service
http://www.sammydress.com/

Minnesota
9 reviews
23 helpful votes
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Cheap Fit
January 14, 2016

Cheap made in China what the point of buying a jacket when the zipper don't work right and the sizes are for Asia not for American large is what I get here you got to up it to XLarge tight in the shoulder and arms

Date of experience: January 11, 2016
sammydress h. — Sammy Dress Rep
over a year old

Dear Ken,
Thank you for letting us know your experience.We regret things did not work well for you.
About the size, please refer to the size chart before you place an order.And 1 inch = 2.54 cm.
About the quality issue, we need to verify it at first.
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Thank you very much for your support in advance.
Look forward to hearing from you soon!
Sammydress Customer Service
http://www.sammydress.com/

Singapore
1 review
4 helpful votes
Follow janet o.
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Dont ever fooled by this sammy dress. I made my 1st 2 order of dress on december 5 2015, which is 51US dollar. Then i made another 2 order on the next day which is falls on december 6 which is 36US dollar. Coz they said that 1 of the dress i order is not available. So all on all i order 4 dress coz i tell them i wait for the next available of the 1 dress. Then its already jan 11 but still i recieve only 2 dress. I dnt know where are the another 2 dress i order. But im still hoping maybe delayed so i made another 3rd order just recently on january 10 2016, which is more higher 105 US dollar. Everything was fully paid and im expecting maybe on feb i will recieve all this item, but one thing make my curiosity when they ask me to send my full details and the card that im using. Because they say that my account has been unverified in paypal. And they aaid for anti fraud checking. How can it be? I made my 1st and 2nd order using paypal, and now on my 3rd order asking my details about my personal things and my card? I do transaction also some shopping online but they never ever ask me about my details. First of all, im using paypal so its really confirm that my account is secured, private and verified. And paypal is not a fraud. Now im asking them for refund of my order. Absolutely they selling very good style of clothes coz i love fashion. But their service is lousy. Sorry to say but i dnt want them to have another victim like me. Dnt waste your money. Im hoping that paypal will help to settle this.

Date of experience: January 11, 2016
sammydress h. — Sammy Dress Rep
over a year old

Dear janet,
Thank you for notifying us of your complaint.
About the delivery issue, we are here to assist you to check it.
About the payment issue, we need to verify it at first.
For more detail information, please keep in touch with us and we would try our best to assist you.
Look forward to hearing from you soon!
Sammydress Customer Service
http://www.sammydress.com/

RU
1 review
1 helpful vote
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Exellent and fast!
January 14, 2016

I decided to try to make order in this store for the first time, and I really liked it, payment paypal, quick delivery, quick answers to questions! Recommend this store!

Date of experience: January 11, 2016
Ohio
1 review
1 helpful vote
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Great service
January 14, 2016

Love shopping here! Prices are the greatest and the selection cant be better, so much to choose from its hard to decide. Did a lot of Christmas shopping here and everyone was so surprised at the uniqueness of their gifts. Best of all they thought I spent a lot more money. So happy I decided to try SammyDress. I will most definitely be ordering more from you in the future.

Date of experience: January 11, 2016
Australia
1 review
2 helpful votes
Follow SHANE T.
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Any good reviews are "loaded" - they are a scam and will steal your money. You have been warned!

Date of experience: January 11, 2016
sammydress h. — Sammy Dress Rep
over a year old

Dear SHANE,
Thank you for your comment.
Would you tell us your valid order number and the issue in detail please?
We are here to assist you.
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
Look forward to hearing from you soon!
Sammydress Customer Service
http://www.sammydress.com/