They have amazing prices and products along with good customer service. They have a variety of things on their website which makes them very all rounded and easy to attract different types of customers.
Great site. They ship quickly and their merchandise is cheap and very good quality in my experience. I have nothing but great things to say about this company.
I will definitely be ordering from them again and would highly recommend them to others I know.
It seemed as though I was talking to a bot. She gave the same response three times and even when I gave her the same number with only two number removed, a human would have noticed that. They also gave me the website they use to track their orders, after I suffered through half an hour of talking to a brick wall. The best part is, The whole time I was chatting with the bot, I had the same info as the tracking site on USPS.com. This is a scam.
Sammy Dress is a great online store to get cute clothes at cheap prices.
The shipping was fast and the clothes are exactly as described.
I will definitely continue shopping with them, because they are so generous with their discounts and coupons, as well as points that can give you up to a 30% discount before shipping costs. When asking their customer support a question, they always get back to you rather quickly. I will definitely continue shopping at Sammy Dress!
Very positive experience! The dress I ordered arrived fast and is better than I expected. Good quality and looks like a million dollars! I will definitely shop with Sammydress again. Their customer service is great too. If you are looking for a bargain go with Sammydress, you cannot go wrong! :)
AWFUL. Absolutely awful to deal with. Their customer service is the worst, and they lie about their products. It has been over a month and I still havent received my item. It is ridiculous. DO NOT shop here.
Dear Cleo,
I want to start by thanking you for notifying us about the issue.
I want to extend my sincere apologies for the problems you have experienced.
From time to time with thousands of shipments there will be an occasional issue with shipping. Our procedure is designed to handle situations like this one quickly and efficiently. For this customer we were neither quick nor efficient and for that reason, we are retracing what exactly went so wrong so we can avoid such inefficiencies in the future.
Please don’t worry, you can tell us your order number so that we can check and give you matched solution, OK?
We apologize if the customer was not perfectly clear on this. Our communication fell short of the usual standard and, for that, we sincerely apologize.
We want to extend our apologies to you regarding your issue, we will work hard to ensure it is resolved to your satisfaction.
Thank you again for bringing these matters to our attention.
Best Regards
Sammydress Customer Service
I was just about to place my very first order and thought I should check reviews on this company (other than YouTube promoters). So glad I did. Way too many negative reviews to take that chance. I will not be purchasing anything from this company.
Dear Skb,
Thank you for taking your time to write your review.
Please note that we are a honest company that has been around since 2007.
We Sammydress are certified "secured " by renowned E-commerce service providers such as Norton, Paypal Trustwave. You may check our certificates on the main page http://www.sammydress.com/
Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer.
Sammydress Customer Service
http://www.sammydress.com/
I was reluctant to order on this type of website because i'm from France and and I was not sure to receive the package given the great price but but I was very surprised to see that the items corresponded to photos! We must think about taking on some larger sizes or do well relative to the size chart but the service signals to you to make. The prices are very interesting I did not expect to have a great quality and yet the products are well worth those of H & M! A wonderful experience, I recommend this site!
Shopping online for the first time was awesome because sammy dress made it so easy to view all the products they have! Their products are not only cute but have great low prices and the shipping of my purchases was quick! I'll be shopping at Sammy Dress again!
If you want cheap well-made clothing this is the site for you! You can't beat their prices for the quality of clothing. They have great styles and are constantly keeping up with the newest fashion trends. I always tell my friends about this site and would recommend it to anyone. Great clothes, shoes, jewelry, handbags, and more! They will also answer any questions you may have about their products. Love this site!
I ordered my stuff on November 4,2015 and never got it, they don't reply and have sent sketchy messages asking for photocopy's of my ID and credit card. This website is a total scam. Have tried tracking my package and all it says is processing nothing ever changes
Dear Frankki,
Thank you your feedback.
We very much regret issue and are fully committed to resolving it to your satisfaction.
Could you provide us with your order number and detailed information on your order so as to solve the issue ASAP？
We value your patronage and wish to continue serving you in the best way possible.
Sammydress Customer Service
http://www.sammydress.com/
Even if I just made an order on their site, I'm happy with it. The products arrived in less than two weeks and were exactly as detailed in the site. I ordered a school bag and a few jewels from them, but I had no trouble getting them.
The more I hear about human slavery going on in other countries, especially China, I feel guilty to ordering from a site like this. If the clothes are this cheap, why? I prefer to shop in my own country from now on so I hope I am not contributing to the problem. It took months for my order to arrive and I have wonder what's really going on over there.
Dear Michele,
Thank your for your message.
We wish to apologize for any inconvenience.
Please kindly note that the shipping times are reference only.
The actual delivery time may be affected by peak shipping periods, public holidays, bad weather and other reasons.
In order to resolve this issue in a better way, would you provide us your valid order number and detail information about the issue please？
"For any issues, please send us a message: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly and resolve the issue ASAP."
Thank you very much for your collaboration.
Sammydress Customer Service
http://www.sammydress.com/
I ordered something in November so I would have for Christmas & it's been 4 weeks & still have not received my order. I will never order from them in the future! And there is no # to call for help. It's all automated by email only. SUCKS!
Dear Jovita,
Thank your for your message.
First, I want to offer my sincerest apologies to you for the issue.
As for the issue you have raised.
Would you minding sending us your order number so that we can resolve the issue ASAP?
Thank you for your support and patience.
Sammydress Customer Service
http://www.sammydress.com/
I ordered a bathing suit from from Sammy Dress on this occasion and I absolutely love it! The bathing suit runs a little small as does most of their clothing so order a size up. I did have to contact customer service due to the bathing suit running small but they responded in a timely manner and were extremely helpful. To top it all off their prices are very good!
This was my first time purchasing from Sammy Dress. I ordered 5 pairs of shoes. The quality was amazing and the price was even better, not to mention they are super comfortable. I am very please with my items and the shipping speed. Looking forward to order again!
The worst site I have ever seen. The items what I ordered doesn't meet any expectations. They are completely different if compare with a pictures on the site and size are wrong. Quality isn't good. And more: they don;'t make refund. Be careful. Don't trust to that guys.
Dear Liudmila K.
Thank you for taking your time to write your review. We really appreciate the feedback.
First, I want to offer my sincerest apologies to you for the issue.
We are always more than willing and glad to offer help, please feel free to contact us http://support.sammydress.com/?lang=en
Could you please send us your order number by message here? If you donnot remember the order number, please inform us your email address, phone number, transaction ID etc which can help us find your order number in our system, so we would be able to reach you, once the issue is confirmed, we would offer you a solution.
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
Sammy Dress takes forever with items. I ordered a shirt on September 14 2013 with it being October 20 2013 I still have not received my item and I bought it for a specific occasion. There prices are really low but it takes too long to receive everything.
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
Please kindly gave us your order number or your email address, we will check it and gave you a solution soon.
You get what you pay for. I ordered a man's Large denim shirt. What arrived was a kid's joke, cheap cotton rag. XS or XXS. It will get used as a duster because it's not worth the postage to send it back to these people. Just a scam.
My experience with Sammy Dress has been great. The staff is quite professional and polite when responding to queries. Sammy Dress offers a wide range of items for a very affordable price. The accessories and bags can jazz up any outfit. I would recommend Sammy Dress to anyone.
Overview
Sammy Dress has a rating of 3.6 stars from 6,937 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sammy Dress most frequently mention customer service, good quality and low prices. Sammy Dress ranks 175th among Prom Dresses sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Christina,
Thank you for your feedback.We are regretful that you feel like that way.
About the delivery issue you raised, we need to verify it at first.
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Many thanks in advance.
Sammydress Customer Service
http://www.sammydress.com/