The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Good experience overall. Item arrived and matched description/photos on the site. The prices are great as is shipping fees. Took a bit to get here, but I am never in a hurry when I order clothing online:-) I will shop from them again in the future.
Don't be fooled by the cheap prices and empty promises that they offer!
The conventionally have items on the web-site that are ALWAYS out of stock.
Both my sister and I ordered from this website and had some items missing. On the website it says that you have to open the parcel and check BEFORE signing for it, which it garbage. No delivery company would allow you to do it.
I have submitted a ticket regarding missing items and there has been no response for 5 days. I have written to their legal department and they haven't gotten back to me either.
I suggest that if you absolutely must order fro them, do it item by item so that you know what has been shipped to you and what hasn't
Sammydress.com is a really good website. They are so cheap and they often give you discount coupons so your orders will get even cheaper! I have had no problems with my orders (I have already recieved two of them, and I am waiting for two more). The shipping does not take a long time. The products that I have recieved (clothes and jewelry) has really good quality for the cheap prices. I am very satisfied and I would recommend this website to others. Since a lot of items are one sized make sure you measure yourself to see if the product fits you before buying. So far I have not got any problems with the website and I love it!
"I order a couple times from Sammydress. I am very please with this website! They have very good quality items at a very cheap price. Evreything its unique there from the dresses, shoes, purses. They have a big variety for all. The sizes are true and will looked like as the pictures. Yes it take a little long to get your items but it worth the wait. I take a look to other website with the same items than Sammydress and it cost twice or more... Sammydress is my shopping center for life! Thank you guys for that low prices"
I have made a purchase from sammydress and all the items are amazing! I am using all of them all the time! The shoes are beautiful i am really happy! I've waited a long time for the package but it wasnt sammydress fault, it was the custom services from my country: SS
I will shop more often from them for sure :D
I bought the British Style Vintage Casual Womens Tote Bag With Floral Print Buckle and Oil Painting Design from Sammydress in December last year. It took about a month to arrive, which given my location I expected and did not find to be inordinately long in my case. I am very pleased with the bag and have been using it daily for weeks now. I have received several compliments on it. The quality of the item is really good, it is sturdy and the stitching is tight. The gold hardware details (buckles, clasps etc) look beautiful and seem securely attached. The bag is quite spacious for everyday use - fitting my wallet, makeup bag and kindle comfortably with wiggle room left over. All in all I am quite pleased with my first purchase from Sammydress. I have noticed other unique handbags on the site so I think I will be shopping again.
The product quality is great and the prices are incredibly good. The customer service is always very attentive and polite. I will surely buy more on Sammy Dress in the future, and I recommend it for everyone I know.
I recomend this site... I just received my order with a beautiful necklace... good quality... excellent service
I'm in Europe and I ordered watches and a neckless, and it arrived with a nice packaging. The pieces are like I think they would be, and i'm glad with my buy. I will buy again in this store.
It has great items for low prices. Its just the shipping takes while, cant complain though items are coming from across the world(Im in New York). Good quality, low prices, long shipping. Good overall! Just dont get something and expect it in 2 weeks. :)
I bought two jackets and two pair of earrings in this page, the shipping was a bit long but arrived anyway, very beautiful and cheap products, so satisfied with my purchase! 100% reliable seller! :)
I love Sammydress. They have amazing items and incredible prices. Dresses and high heels are very beatiful, high and comfortable. Bandage dresses at this page are exactly the same and necklaces are very beatiful and delicate. The staff is alaways very handsome, effcient and quick answering. I advise sammydress to everybody.
In my opinion sammydress.com is the best online shop with its lowest prices, the diversity and the highest quality of goods and the most perfect service that I've ever got among the similar online shops... I've advised sammydress.com to many of my friends and after they made some purchases and received all the items by their orders, each of them were very satisfied and thanked me a lot for my advices to them... As for me, among the items of my last order to sammydress.com there was a Women's Leather Handbag and it was my surprise to my wife as the Christmas and New Year... I achieve my plan: she was very happy to get it, as the bag is such a high quality(pleasantly unexpectedly for me, it also contains with two pieces) that she believed my lie as it cost 100 USD :)) )) thank you sammydress.com so much...
I've never had problems with SammyDress. It's a good site, obviously you can't await a spectacular dresses quality, but for the price that u pay, it's absolutely perfect. I've always received all my orders without any kind of problems. I advice it.
Ho fatto solo pochi acquisti, da sammydress, perchè sono nuova degli acquisti on-line, e devo dire che il sito sammydress per ora è quello che preferisco. Celeree nello spedire i pacchi, disponibilità e ottima comunicazione con il personale, e il pacco almeno la volta scorsa è arrivato puntuale. Ora sto aspettando un altro pacco spero arrivi nel tempo stabilito.
I have never been disapointed by sammy dress, the clothes that i have received were in a good state and the same as the picture that i had seen on the site and its the same for the bag or the wigs, i love sammy dress a lot. Besides, they were always in a good packing, and i have always received all my orders. The price are low so its a very good site that i reccomend to everyone^-^
My order number is M**************. I have ordered 2 items from the website on 28.12.2013. Already received one of the items, about 3 weeks after placing the order and I am happy with the Item I bought. Still waiting for the second item, but it's due to it's popularity that it's out of stock and I've been informed about it. So far I am satisfied with the website and will certainly buy something once again.
Order M**************
Got a response that my order would be partially refunded, because items were not in stock. Guess what, I am still waiting for the refund...
Order M**************
After a few days I received 2 of the 5 ordered products. I send them an email to refund to rest of the items, but i was told to be patient... That's all. They will not give an indication about how long it will take for those items to be in stock again.
I understand that it will take some time to be shipped and to arrive in The Netherlands... But i find it hard to believe that in every order, items are out of stock...
I just want to know what's up, where the items are and how long i still have to be patient. I won't wait forever! There are lots of other websites where we can spend our money!
I want to start by thanking you for notifying us about the issue.
First, I want to offer my sincerest apologies to you for the issue.
Regarding your orders, we have partly refund to you, please kindly check your bank bill about this.
I am terrified now that I see all the other terrible comments. I was so excited to find this site and wanted to test it for a botique I manage. I placed an order totaling about $300 like 10 days ago and payment went through immediately via pay pal. However, the order status still says pending when it was supposed to be the quickest shipping! I placed a ticket, their lie of a email - we will get back to you in 24 hours that so many have before me. They have so many advertizing banners I see online its a shame they are still in business. I think they need to be reported to the proper agency / bureau. I hope to get a reponse soon. *****MY ORDER NUMBER IS: MS************** *****
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
Regarding your order, we have sent you an email, please kindly check it and we will solve all the issues for you.
These people are scam artists, they take your money never send your items the contact phone number doesn't work, then you send a ticket to inquire about your package they say its not shipped because you have to verify the payment which they already received and they just give you the run around you never get to actually talk to anyone you just get a pre-written email from a so called Syliva but when you play with my time and money you have made an enemy out of me so please don't order from these thieves! FAIL FAIL FAIL
I want to start by thanking you for notifying us about the issue.
We regret any inconvenience or frustration that your experience has caused you.
Please kindly gave us your order number or your email address, we will check it and solve all the issues for you soon.
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
Please kindly gave us your order number or your email address, we will check it and solve all the issues for you soon.