On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I have no complaints about this website. I purchased a messenger bad and it came in time. The item was in excellent condition. I also purchased a watch and all I get is compliments. I love this website and will continue to shop on there!
“I ordered some clothes on this site for myself and my daughter for a wedding and was really delighted with the products. They looked just as good in real life as they did on the site and they were great value. The delivery takes about 5 weeks or so, but certainly worth it and I have already placed my second order!”
Loved the ( LED - light color changing) shower head! Brought a new way to relax and enjoy a taking a shower.
I love sammydress.com i purchased a lingerie outfit for my bf and he loved it it fits so nice on me.
I absolutely love Sammy dress! They have everything I want and more! I have been more than satisfied with all of my orders and will most defiantly be ordering more. The quality of the items were amazing for such low prices! They always seem to have the exact thing I'm looking for. I certainly recommend this site to people how love a good deal like me!
I recently ordered a blue and white spotted retro style purse from Sammydress.com.The blue color is a little more vibrant than what the picture shows, but it only makes the bag more adorable. Everyday I wear this bag out of the house, I get a new compliment. My friends keep trying to take it with them, too, because they want one like it. I am very pleased with this purchase.
Very satisfied with my order, it like the picture! I have had many compliments about clothes that I bought on this site! Do not forget to pay attention to the size!
I bought two items from. Com—a pocket watch (the bear) and a pair of earrings. Both of the products I chose to buy were in the "free shipping" section, so I didn't have to pay for shipping at all, which brought my total price to $6.69; I consider this to be very cheap. Both the earrings and pocket watch came in about a month (U.S.), which is reasonable for items being shipped from China, in my experience. I say this website is a good deal for jewelry and accessories~.
The buying experience was excellent, accessible parts and customer service very fast and polite. Surely I'll make another order on the website, they have a lot of choice for both the make-up for both outfits.
I have read some reviews on this site and can tell that many people have had problems with shipping and quality. I myself was ver dubious about this website to begin with, which is why my first order was for small items with free shipping. They arrived in good condition and within the 20-25 day shipping initially given. I have just recently placed another small order, but I recommend you take the precaution of looking for items both with reviews and pictures so you know what to expect. So far it the website has met my approval, hopefully my future orders come in a decent amount of time and complete. Only time will tell however.
I love sammydress. I ordered my first dress in March and received it within the alotted time frame (22 days) they informed me of. The size and quality was exactly what they advertised on their website. I was very skeptical to purchase from them living just outside Toronto, ON, Canada. They provided me with a tracking number and their customer service was great! I was very happy with the quality and colour of the dress. The day I received my first order I immediately went and ordered another dress that day. I am patiently waiting the arrival of my second dress and will continue to comment on their service and quality of my orders. So far I would recommend sammydress. I am a happy and excited customer! Thank you sammydress!
I bought many items including jewelry, a pair of watches and toys. All of them looked just like on the pictures. I don't care to wait 3-4 weeks as long it gets on door. Very good prices, good quality. I'll continue to buy more items from Sammydress store.
Well I was quite afraid to use the SammyDress website at the beginning. I tought the quality would be bad but I trully really satisfied of what I received.
It takes time to receive it, but its cheaper to wait a little.
You just have to be carefull about the size and the price of the delivery but I you do so, you can definitly buy on that webstore with security.
It took 2 weeks to come to the south of France.
Thx a lot and I'm waiting for my second order!
I love love love this online store! It has good so many beautiful things with very cheap prices! I made my first order buying there a white blouse with black details on it. It's so adorable, although it suits a little bigger on me but i love it! =)
I placed an order which till today, they have claimed not to have received the $111.41 which was the amount that eventually got to them after charges. I had once ordered some free shopping jewelry from than and it took forever to deliver, arriving not looking anything like what was online. I tot is was because of the free delivery. So this time I ordered only 3 items and chose expedited delivery. Nothing till date. Worst was when j asked my bank to recall the fund, it was not released.
So I have given up on them. They are just SCAMMERS.
I realy like to order from SammyDress, They take care of customers and their products are in Good Quality. My last order was on April 03 2014 and i received everything after one week. I am very satisfy with the service and the products that's why I will always order from them. Love SammyDress!"
I ordered a dress from sammydress.com and the dress was perfection. The material was very soft and comfortable. Definetly will be ordering from them again. They have a wide variety of items to choose from, and you are sure to find anything you need for any occasion you may have.
I bought one pair of shoes and a backpack. I'm very satisfied. The order take one month, but it worth it.
Jai déjà acheté 3 produit sur Sammy Dress 2 montres (une pour moi et une pour mon mari) pas cher de tout et sympa, et 1 veste que jadore vraiment, elle est classe, tien chaud et pas cher, jai pas eu des problemes avec la livraison, et quand jai eu besoin du service client ils mont repondu vite fait! Vraiment tres bien
Okay I have no patience for this site
I tried to track my package and it says it doesn't even exist. All I know is, if someone can't have a website that isn't a scam, CLEARLY you shouldn't have one at all. I want my package. It's really messed up that someone can't send the correct orders out and orders on time. I will never use this website again and any website that I'm unsure of either. This is pathetic. I wish I read these reviews before I ordered
Thank you for your review, and I am very sorry for all the inconvenient we cased. Regarding your order, we have shipped out it, the tracking number is RS111415655NL, and you have signed in it. Please kindly check your order again.
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Thank you for your review, and we are very sorry for all the inconvenient we cased. Please kindly gave us your right order number, we will check it and solve all the issues for you soon.