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The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
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Stay away from this website. I ordered a shirt and never received it, but they took my money for it. I emailed them and they said the shirt was out of stock... WHY WASN'T I NOTIFIED? Best to stick with legitimate sites and companies. Learned my lesson
I orderd a lot of thing on this site and i was always satisfied, the quality of the fabric the measures are exactly the same as the description, i also took make up and brushes i'm just simply happy and satisfied
I ordered 4 items from this site. Only recieved 3 and that took almost a month. They said 1 item was out of stock(even though it is still being sold on their website) and I still have not recieved anything for my money. The items I did recieve had threads hanging off everywhere, the one that was supposed to be cotton isn't, and the shipping costs as much as the cloths. You go ahead and pay because its expedited so its worth it right? Wrong, unless you like paying for a month long wait. Ended up contacting my credit card to dispute charges. The only way to deal with issues is to go through their support system which is a joke. They just close out your complaint when They are satisfied(which is after they get your money)
Thank you for your review, and I am very sorry for all the inconvenient we cased. Regarding your order, we have solved all the issues for you, please kindly check your account about this.
I ordered two items. I got a little issue but they were very friendly, the service was great. I got a refund for the first item because It didn´t arrived, but for the second one, they resent it and I received it very soon. I´m so happy with Sammydress, highly recommended.
Very happy customer i will definately be a returing customer to this website. At first i was unsure if to take a risk and order from an unkown website but im over the moon i did i have two bodycon dresses for a fraction of the high street cost. The material is high quality, it washes lovely also. The sizes are as expected a small is perfect for 8/10
"Just received this dress in the mail yesterday! Opened the bag and omg! I'm in love with the dress! Wearing it to work as soon as the weather gets a little warmer again! Definitely going to buy dresses from this site more often!"
Minha experiência com o site foi ótima. Produtos com ótimos preços, ótima qualidade e idênticos aos anúncios. Chegou em um mês e foi super bem embalado.Só acho que podiam dar um descontinho no frete de acordo com o que gastamos no site mas, fora isso, adorei.
Most of the products sold are generally affordable and of acceptable quality. However, each order takes about 3 working days to process, which needs vast improvement. Free shipping will take at least 3-4 weeks to arrive, depending on which country you are residing. Overall customer service is satisfactory.
At the beginning I was skeptical about shopping at sammydress.com since the reviews I saw were completely mixed; however, I am glad I took the "risk" if I can call it that. The products I ordered exceeded my expectations in design and quality SPECIALLY for the price I paid. I've had to contact customer support and their response was prompt and polite, I really appreciated that since I've had horrible experiences with other stores/websites. I highly recommend shopping at Sammydress.
Sammydress.com is a fabulous online store with fantastic variety and great prices. I have ordered clothes and jewellery from there and vary happy with quality of both. Clothing shipping takes about 10 days to Australia and jewellery little longer. Overall very happy buyer.
It fits great and is really beautiful. It was different than the picture because it wasn't really white but the belt is still great!
I bought the Ankle Boots with Chunky Heels from this website I'm seriously amazed with how comfortable they're, I feel like I could run a marathon with them (I suck at running so it's probably not a good idea)
I'm just really happy with this purchase, I get to have something identical to Topshop (but it's still not Topshop yet) to a really afortable price. They're 15.42 $ and I had to pay like 16 $ or something for the shipping. In total I had to pay around 26$, which it's pretty amazing, compared to the 150$ to the Topshop ones.
You can see my inspired sets with this boots on my blog: http://itsmeischoice.wordpress.com/
This site is a SCAM! I ordered a dress in the beginning of January, now it's April 21st and I received NOTHING! I payed 40 $ for it plus 9$ for shipping. All I got until now were endless copy pasted messages saying ''please wait for 10-15 days''. When I asked for a refund, they closed my ticket. The people in the customer service use FAKE names. We need a petition to close down this site before a lot more people get scammed!
Very good prices. Fast shipping. Had the best expierence with this shop among other like this sites.
I have placed 4 separate orders from sammydress.com. I love all the pieces that I have received, (pieces include jewelry, shoes, and clothing). I love the low pricing, uniqueness, and the fit of their products. The sizing charts are very helpful.
I purchase from this site often. I love that the product I receive is in good condition and looks just like the picture shown.
I'm very happy that I decided to review this site. I ordered a dress that came in great condition and very fast! I will definitely buy more in future
Ordered a sexy outfit for my fiance! He loved it! Ordered a jacket for myslef! Ladies in the office asked where I got it. And ordered a necklace for my mom and she wore it in her wedding! :)) )))
I bought 200$ in products and nothing cant fit. And even what could go on me was way too big and would over stretch; the funny thing is that i bought all large because I'm normally a medium and nothing fits right my $#*! is out. The materials are despicable and they even short me some of my items and said that they were all shipped. Now i have two parcels because they sent them separately to return and the Return Policy is CRAP. I would never tell anyone to order from this website and i had over 5 people placing orders. I need to return these damn crappy items!
Thank you for your review, and I am very sorry for all the inconvenient we cased. Regarding your order, our colleagues have sent you an email, please kindly check it and we will solve all the issues for you soon.
Overall the prices are ok, however if you get a faulty item or a wrong item, there is not much you can do. It is like a lottery. The reviews on the site are VERY MISLEADING as you get discounts for positive reviews. Also they never allow anyone to post a bad review on their site.
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Thank you for your review, and I am very sorry for all the inconvenient we cased. Regarding your order M1403271111316218, we have full refund to you for your case in paypal, please kindly check your account about this.