Sammy DressReviews 6,937
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Sammy Dress Reviews Summary
The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
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I was a bit leary on this site, but decided to take a plunge after reading some good reviews. I was careful to watch the sizing charts, customer reviews and photos. I ordered a purse, some jewelry and a few tops. I was very pleasantly surprised! The shipment was very fast. The packaging was not bad. The products were great! I especially loved the purse and jewelry. Some of the tops I had to trim the threads at the sleeve stitching but that is no big deal in light of the wonderful savings. One of the items was out of stock but their customer service was excellent and gave me some great choices. All in all very pleased and will shop there again. Just be sure to watch the sizing charts... most will convert cms to inches. "
I'd like to say it's a great online store, I find a lot of cool stuff, affordable and fast. Great! Thumbs up!
Quality was bad. Sizing was terrible. One-size for all would fit my 11 year granddaughter. The only thing good about my order was the price. I can only wear 1 out of 6 tops order. Never again.
I ordered a few product from sammydress and everything was ok - quality, shipment. I will buy again from this site. :)
Good service, customer service was very helpful when it came to refunds or exchanges due to stock unavailability.
Experience was good from beginning to end. Good quality when the dresses arrived and exactly like the pictures. The prices are excellent and the customer service was very helpful when I was stuck.
Sammy Dress is an awesome website to shop on. It is so easy to find just about anything you are looking for with incredible prices and cheap/free shipping.
Their customer service is always prompt and polite. Any question is answered quickly and competently.
Two thumbs up and five stars!
I enjoy sammy dress... it has so much to choose from. They keep up with email. Isdues n tracking info. I work at steve madden n I tell all my customers who luke my outfits or accessories get the sammy dress app they find it all... thank u sammy dress
I LOVE THE PRODUCTS! VERY AFFORDABLE & COMFORTABLE! I'M ADDICTED!
THE SITE IS VERY USER FRIENDLY, AS WELL AS THE APP..
I have never really ordered anything online but I seen an add on my computer for this amazingly cute shirt and I just had to have it! I placed my order 12/10/14. I didn't get a verification email until the next day, and the tracking number they gave me didn't work at all. I tried to call USPS and they are a $#*! and a half to get a hold of too, I couldn't a hold of a real person. I decided to stick it out, maybe the site hadn't registered my tracking number yet because the holidays are busy times. I got a email 12/24/14 saying my order has been shipped out. It's 1/7/15 now and I have tried to call SammyDress, and I haven't gotten a hold of them and I keep trying the USPS but I'm frustrated with not being able to talk with a person. I'll never buy from them again, you most likely won't even get your items.
EDIT: It's now 2/6/15 and I just got my package. The shirt doesn't look like what I ordered really, it sorta does but it doesn't even fit! I ordered a 2X. I was gonna give it to a friend of mine as a gift and it doesn't even fit her and she's a large. Imma gonna re gift it to my future sister in law, she wears a size small and it should fit her. It also looks like it was hastily made, the seams are way off and the sleeves are not really attached to the shirt. Good thing I have a sewing machine and I fixed it so it looks better and now is staying put together. Wont order from them again.
Dear Taylor,
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
We wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.
Would you mind to tell us your order number so that we can check for you, OK?
Please don’t worry, once your order was shipped out, you can track the order status on tracking website if you requested tracking NO.
We cannot apologize enough for any inconveniences this may have caused you... or any of our customers.
We will be in touch to personally apologize and offer special consideration for what was clearly an unacceptable level of service. We can and will do better in the future.
Best Regards
Sammydress Customer Service
I really Love Sammy Dress
I ordered there two times and I always received the Dresses and they're like on the Picture: D
Now I ordered a third time and I'd do it again: D
Normally it takes 10-20 days but I always get it earlier :)
I've ordered from the asian-wholesalers before and you must know what you are getting into before you order. If you choose the lowest price shipping it warns you the package will arrive, normally, between 10 and 25 business days.
The price is perfectly cheap, as long as you look at customer review you can easily find what size (or how the One Size products) will fit you well.
Honestly, I am happy to order again. Maybe I am lucky but I never seem to experience any problems with sites like these.
I have ordered from Sammy dress 3 times, they provide you all the details of the sizes so you can't really complain about the wrong size, their customer service is great and the reply to you and help really quickly, I have cancelled one of the orders and i got a refund with no issues, I had no delays in my shipments. Definately going to deal with them again
I ordered two items and only one came i cannot get ahold of anyone from this place to check on my other item that is paid for. Why do you not have a email address or a real number to call. The phone rings then just hang up im in California and cannot get no one on the phone to get information on my order, ship me my package or refund my money from my 2nd item
Dear Verron,
Thank you for taking your time to write your review. We really appreciate the feedback.
We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
Please tell us your order number so that we can check for you, please don’t worry, if the item was lost during the time of shipping, we will claim from shipping company for compensation.
Again, I am sorry for the frustration this has caused you and hope that this will set things right.
We will learn from this and strive even harder to improve the shopping experience for all of our shoppers. We want to make Sammydress a great place that provides the best possible experience for every one of our customers.
Best Regards
Sammydress Customer Service
I have ordered a few things from sammydress.com and I like that the things I order are exactly like the pictures you see online. And I like how they have different styles, ect. I've also loved everything I have ordered from there and even bought some things as gift to family. The shipping if not expedited does take a while but I understand its because of the distance. My experience with sammydress.com has been great.
Sammydress its an amazing site! I would definitely repurchase from them. Im so happy I decided to order from them. My order was sent to me really fast and my dress fits perfect :) i highly suggest ppl to try it out because you'll love it
I love this website! The clothes and shoes is perfect and very good! Love it! Is a best clothes website!
"I was a bit reserved when I saw quite a few negative reviews on this shop, but since most of them were based on ignorance of the costumer, I decided to buy one item and lets see how it goes. I've ordered a nice, modern looking cardigan. The quality of it is the same as I get in my highstreet retailer, but minding the price gap I am just about to order a bit bigger shipment. The package arrived sooner then expected, undamaged, the packing could be a bit better, but thats the only possible negative thing about it. And costumer service is fine, after ordering a product which was out of stock, they politely contacted me, apologized, explain the situation and offered me several options of how we can resolve this matter. I just went for a similar looking product. Overall. Highly impression: recommended."
I am very impressed with the items I have purchased through Sammy Dress. I find the clothing to beautiful, true to size & very reasonably priced. I have received many compliments on the clothes as I have worn them from family, friends & even people on the street.
"I bought twice from sammydress. First time i bought maxidress that was really gorgeous, perfect fit and many people gave me good reviews. I bought now for me and my husband too. I am eagerly waiting for Those goods"
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Dear Ann,
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
We want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
For the issues you mentioned, we are afraid that the Asia size you chose was not fit.
For your reference, please note that 1 inch= 2.54cm so you can convert the size accurately.
Would you mind to tell us your order number firstly so that we can check and give you matched solution, please don’t worry, we are glad to resolve the problem you met.
Once again, I want to restate our apology to the customer for their experience. We are responsible for this and we will work hard to resolve this issue for them and to prevent it from occuring again in the future.
We are grateful to all who take the time to review us and while the terrific reviews are lovely to get, it is the ones that tell us where we can improve that are invaluable.
Best Regards
Sammydress Customer Service