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SALVEX

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AE
1 review
0 helpful votes
Follow hamzeh z.
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I'm writing this to publicly warn everyone: Salvex is a scam. Over a year ago, I deposited $30,000 USD into my Salvex account. They've been holding my money as a credit balance ever since and refusing to return it to my bank account despite repeated requests. Every time I ask for a refund, they ignore me, delay the response, or simply go silent. They are refusing to return my own money. To try to recover at least some value from this situation, I recently placed a $30,000 bid on a product listed by a seller I personally know and trust. The seller contacted me directly and said my offer was "too low" and asked if I could bid higher — which made no sense to me. Later, the same seller showed me screenshot proof that Salvex only presented him with an offer of $10,000, not the $30,000 I actually bid. In other words: I placed a $30,000 bid (I have full screenshots). Salvex only showed the seller a $10,000 offer. They are withholding customers' money, lying about bids, and manipulating offers between buyers and sellers for reasons I can only assume are dishonest or illegal. After more than a year, $30,000 of my funds are still stuck, and Salvex continues to avoid any accountability. I also know several other people who have had similar experiences with them, and I believe this is a pattern. I strongly advise everyone: stay far away from Salvex. This company is not trustworthy. I am now in the process of taking legal action, and I will not stay silent until this issue is resolved.

+2
Date of experience: May 19, 2025
Brazil
1 review
2 helpful votes
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All went excellently. Smooth, quick and professional. Everyone was great.

They were very patient with me due to some trouble with my insured and the shipper. I will be using their services again when needed.

Date of experience: April 1, 2021
Salvex G. SALVEX Rep
over a year old

Thank you for sharing your experience with Salvex, Paulo. Looking forward to hear from you soon.

California
1 review
7 helpful votes
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Non Responsive
March 6, 2024

One our customers recommended Salvex to us. We saw a great lot option amd placed a bid. I received notice that our company came in the highest. Miguel was the trader on record. His phone rang out yesterday and is disconnected today. The main office line also doesn't have anyone monitoring the calls and just rings. We emailed both Miguel and the main company email with 0 response. Combined with the reviews I have seen about issues with delivery and payment, I am starting to regret attempting to purchase anything from this company.

Date of experience: March 6, 2024
Salvex G. SALVEX Rep
over a year old

We value our customers' experiences and are always ready to address any concerns. However, your lack of communication makes the solving of the problem a difficult task since we've been trying to reach out to you, even called and you hung up in mid conversation. For a more constructive resolution, we encourage you to contact us directly at sales@salvex.com so that we can address your concerns.

Brazil
1 review
1 helpful vote
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Chemical deal
December 17, 2020

We bought this lot of surplus chemical items that was sitting in Mexico and it was the perfect fit for a project we were carrying out. It's a good way to save money and also contribute to sustainability purposes (as these chemicals were previously meant for disposal). Traders willing to help.

Date of experience: December 17, 2020
Salvex G. SALVEX Rep
over a year old

Thank you for sharing your experience with Salvex, Larry. Looking forward to hear from you soon.

Connecticut
1 review
5 helpful votes
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I paid them 32k for an excavator and now I can't get the release on the equipment. Phone number has been disconnected. No answer at their office line. Bogus emails stating they have to check with their accounting department. It's a total scam and I will be taking immediate legal action.

Several months later I have this update. They did close out the transaction but I would never do business with them as a buyer or seller. Their process is totally unprofessional and takes so long that you think you're being scammed. This is the only auction outfit I have ever experienced this with. They are by far the most unprofessional and irresponsible company I have worked with in 35 years of business. Stay away!

Date of experience: March 6, 2024
Salvex G. SALVEX Rep
over a year old

Our team has confirmed that the problem was solved and the equipment was released. I have contacted you so you can share your comments. Thanks.

AE
1 review
0 helpful votes
Follow Bob T.
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Over a year ago, I trusted Salvex. Com with a $30,000 transaction. Instead of honoring that trust, they gave me misleading and incomplete information about a deal over the phone. After I sent the money, they tried to push me into paying more. When I refused, they didn't return the funds — instead, they gave me "credit" and insisted I could only use it by buying something else from them. They're just wasting time while holding onto my money. Let me be clear: I didn't ask for credit. I didn't agree to store my money with them. I've asked multiple times to return at least a portion to reduce my losses — but they've shown no intention of doing the right thing. This is not professional. This is not ethical. And it's definitely not how a trustworthy business behaves. Salvex. Com has been holding my $30,000 hostage for over a year. Be careful. I lost my business because of this — don't let the same happen to you.

Date of experience: January 5, 2024
Pakistan
1 review
0 helpful votes
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I highly recommend Salvex for anyone in the market for industrial equipment, machinery, or materials. Their website is user-friendly, their customer service is excellent, and their selection of products is extensive and high-quality.

Date of experience: May 3, 2023
Salvex G. SALVEX Rep
over a year old

Thank you for sharing your feedback, David.

Brazil
1 review
1 helpful vote
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Successful sale
April 2, 2021

The traders did an excellent job getting us the information we needed to move the material and finalize the purchase. We enjoy doing business with Salvex and really enjoy working with their sales group.

Date of experience: April 1, 2021
Salvex G. SALVEX Rep
over a year old

Thank you for sharing your experience with Salvex, Florian. Looking forward to hear from you soon.

Utah
1 review
9 helpful votes
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Simply a scam
June 1, 2022

I "Bought" an item from them, sent a wire, then was told it was "lost" and they issued me a "salvex credit". I'm curious how they manage to rationalize their actions.

Date of experience: June 1, 2022
Texas
1 review
8 helpful votes
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Blatant Theft
September 16, 2024

Took our wire for $30k and then all communication stopped. These guys are just in the business to rip people off and have no intention of completing the transaction.

Date of experience: September 16, 2024
Netherlands
1 review
12 helpful votes
Follow Layla S.
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I discovered Salvex a few months ago and I did not stop using since then. You can find all kinds of salvage and surplus for a really good price. The deals went smooth and their customer service is great.

Date of experience: April 30, 2020
Salvex G. SALVEX Rep
over a year old

Layla, thank you for your for sharing you experience with us. Looking forward to doing business with you again.

Texas
1 review
8 helpful votes
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A TOTALLY IRRESPOSIBLE AND FRAUD COMPANY, YOU CAN BID ON LOTS BUT NO RESPONSES, THE TRADERS WONT CALL YOU OR RESPOND TO YOUR CALLS, OPERATOR WONT CONNECT YOU OR GIVE OUT NAMES, VERY SECRETIVE THIEVES LIKE BEHAVIOR, THE COMPANY IS RUN LIKE CHICKEN
WITH HEAD CUT OFF, VERY DISAPPOINTED, FAKE SALES AND ASSETS.

Date of experience: February 25, 2021
Salvex G. SALVEX Rep
over a year old

Could you please provide us with more information so that we can investigate this case. Please send us the listing number along with all information you have to onlinesales@salvex.com. We want to make sure everything is resolved. We appreciate your cooperation.

Oklahoma
1 review
12 helpful votes
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Scammers
July 15, 2019

Wired money for an item that I won. Item did not exist, multiple calls and emails, lies and now no response. Call Harris County DA's office, working on multiple charges from multiple victims of Salvex

Date of experience: July 15, 2019
Salvex G. SALVEX Rep
over a year old

This issue was investigated and resolved. Thank you for your patience.

Canada
1 review
13 helpful votes
Follow Chad L.
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Jose from Salvex calls me up asking if I want to bid on an item. Tells me nothing is wrong with it, just an overstock. I put in am offer and he tells me it's good. Everything seems too good to be true. Why would a company randomly be overstocked on and have to blow out this item so low? I look over the listing again and notice something funny in the pics... Product looks slightly damaged. I asked him about it and he says "Yeah, and it's reflected in the price that's why it's such a good deal". Yet previously he said nothing was wrong with it. Knowing I couldn't trust the condition of the item or this guy who tried to bait and switch me I told him no and hung up.

Date of experience: January 29, 2019
Salvex G. SALVEX Rep
over a year old

This issue was investigated and resolved. Thank you for your patience.

Illinois
1 review
24 helpful votes
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These people scammed me for over $5,000. Never again working with them. Do not ever send them a single dime, initially they will do what they can to win your trust and once you make your offer and you have won they then inform you someone else is on high side asking you to raise your bid, at the end they just ask for advance which is never to be returned.

Date of experience: May 9, 2019
Salvex G. SALVEX Rep
over a year old

This issue was investigated and resolved. Thank you for your patience.

Brazil
1 review
13 helpful votes
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I recently bought some solar panels from the Salvex website and had a good experience. I confess that I was apprehensive about the reviews of the company on social media, but my experience with the company was very good and at no time they gave me a blow or ignored my calls. I was very pleased and will buy again with Salvex.

Date of experience: July 29, 2019
Salvex G. SALVEX Rep
over a year old

Robert, we are happy to hear you had a good experience with Salvex. We look forward to your business in the future.

California
1 review
15 helpful votes
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Bad Experience
October 17, 2017

We paid Salvex shortly after the purchase. After the payment, we were unable to get anyone to return our calls or emails from Salvex. It took approximately 6 months for us to get Salvex to pay the vendor for the parts we had paid for, only after our attorney contacted them.
I will not do more business with Salvex ever again.

Date of experience: October 17, 2017
Salvex G. SALVEX Rep
over a year old

This issue was investigated and resolved. Thank you for your patience.

Indiana
1 review
21 helpful votes
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Our company had a very bad experience with Salvex. They ripped us off with misleading information so we left unfavorable reviews and our experience on several sites a couple years ago. Within the past week the CEO of Salvex left us retaliation reviews nearly 2 years later after the incident we assume after seeing the reviews we left him. The problem with the CEO is that he had nothing to do with the incident. He could have called us personally to make things better or right but instead retaliated. This goes to say a lot about this company. We made the mistake not to look Salvex Inc up prior to doing business with them as they have some of the worst ratings we have seen by a business and have had a F by the better business bureau. We have 100 percent ratings on ebay, amazon, yelp, google my business, google plus and facebook until CEO of Salvex decided to retaliate. This is our experience with Salvex Inc.

Date of experience: January 2, 2017
Salvex G. SALVEX Rep
over a year old

This issue was investigated and resolved. Thank you for your patience.

Japan
1 review
13 helpful votes
Follow Amy W.
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I am very satisfied with the delas I made with Salvex. Traders always help me find the products I need and the process is easy. You just need to be patient. All of my deals went smoothly. Great experience.

Date of experience: May 20, 2020
Salvex G. SALVEX Rep
over a year old

Amy, thank you for sharing your experience. Hope to hear from you soon.

GB
2 reviews
37 helpful votes
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I wasted a lot of time and a few hundred dollars dealing with Salvex. They listed items and invoiced me for them (US$100,000). Fortunately, I made a few checks before making payment, only to find that the items weren't actually for sale!

Beware, you could lose a very large sum of money dealing with Salvex!

Date of experience: May 21, 2016
Salvex G. SALVEX Rep
over a year old

This issue was investigated and resolved. Thank you for your patience.

Overview

The company exhibits a mixed reputation, with notable strengths in product quality and competitive pricing, particularly for salvage and surplus items. Many customers appreciate the helpfulness of the staff and the user-friendly purchasing process, leading to positive experiences in transactions. However, significant concerns arise from reports of poor communication, service delays, and issues with payment and order fulfillment, which have led some customers to feel scammed or frustrated. Overall, while there are satisfied customers, the company must address its customer service shortcomings to enhance trust and reliability in its operations.

This summary is generated by AI, based on text from customer reviews

service
15
value
14
shipping
12
returns
12
quality
13
This company does not typically respond to reviews