The Salvation Army

We felt compelled to do a "good deed" by donating our beautiful dining room set (original cost $5,400) to the Salvation Army because it is too large for our condo. They came out, noticed a "scratch" and REFUSED to take it. They said they only accept new items or furniture in EXCELLENT condition. Sickening and unappreciative. I will no longer donate anything to this organization, This is a business, NOT a charity. The government should revoke their "tax exempt" status.

Two weeks ago I scheduled online for a dresser and a nightstand to be picked up today from my elderly mother's residence. When I scheduled the pickup I asked to be notified an hour before they came and provided my email and phone number. I was at my mother's residence all day today and Salvation Army never showed up, emailed me or called me. I'm disgusted. Needless to say, I will never donate anything, whether an item or money, to Salvation Army again!

I used to love to buy used stuff at salvation army but starting this year everything gets only junk and expensive. I don't where is the good stuff, they took them away somewhere else, or somebody is taking advantage of the good items and we the customers only get the junk they left. A lot of pieces broken because nobody cares. The only value thing you guys take to the store are broken and a high price. What a shame. This year i didn't buy not even half than what i bought last year.

Salvation Army is founded and based in England. They give the new good toys to the children who goes to their churches. They have a summer camp, but if you need food or shelter, you have to try to prove that you need it and my uncle stayed there and soup and sandwiches were free and you had to pay for better food. They kicked you out during the day and found you temporary work like moving chairs around at the coliseum for less than minimum wage so you can buy other food if you want it. After so long, you can't stay there any longer. They don't spend 85 cents on the dollar here unless you count the captains salaries and they always provided the captains with a house to live in while they are over a certain church. I went there once when I was waiting on disability and they were soo nasty to me for a couple of bags of free food and then suddenly they weren't giving food every month, but they only were giving it once every 3 months. They show off during hurricanes etc, but they don't really do that much. The captains put in request for certain size clothes for their own kids and the new stuff donated goes to the captains and their families or to places like New York where they can get top dollar for the new items. So they are good to kids going to the church but they don't spend that much money here in the USA except for employee salaries and benefits.

They Force the Recovering Addicts residing at their ARC (adult rehabilitation center) to apply for Government Assistance the same day they put them to work in their warehouse for 2,2$ consession vouchers a week. Our local stores prices are higher than retail. I used to clean the Captains office he had 60 thousand dollar Violins. Super Shady.

I don't recommend "anyone of color with a family"—to work here. "Unless your use to being a "yes man or woman" — Your work is always undervalued, Bosses are Bullies—Pay sucks. Racism is definitely how I describe the fake smiles in their faces. They don't really care about the community..

As we all know Sally begs on a roadside for thier Christmas donation but get they dare to instruct anyone staying there to not beg in a roadside; like they do. A complete absurdity.

The Salvation Army has went down hill. There prices have went up dramatically over the years, and now they have eliminated half price senior day. That's hard to understand since everything is donated to them. I guess I'm done with the Salvation Army.

Kudos to Sharon, new manager at the Colonie/Schenectady Store! Number one, she is super sweet, but dang! I came in that store on Wednesday morning and I could not believe the amount of merchandise out! It is like a different store! She has truly turned it around in one day! It makes me excited to go in there, because there is so much new merchandise every day! I am just astounded how she turned it around so fast! Thank you Sharon!

I saw their eBay auction of Udonis Haslem game worn jersey. The jersey had a MeiGray patch with a serial number. I contacted MeiGray and provided the serial number of the jersey. Turns out the jersey was never game worn. The worst part is that I messaged them right away and sent the screenshot of MeiGray reply. I got no response, they didn't take the auction down, didn't update the detailsof the auction to clarify that the jersey is not actually game worn.

I donated a car and because I don't want to give my social security number over the phone I loose $200.00. They don't explain that when they take the car!

Cleveland, Ohio. Should be a zero rating. Wanted to donate a loveseat, chair and ottoman. When they saw I have a dog, they used the excuse that there were "too many dog hairs on it" and wouldn't take it. After they left I found 3 or 4 while vacuuming it. They had already decided that they weren't going to take it. It was in good condition but they were lazy and didn't want to work. Unless you buy it new, they won't take it. Nothing on their site mentions pet hair. I won't ever donate to them again. Others I have since told have also heard of their reputation. Was told it's their option. They should be grateful for any donation.

I recently went to a Salvation Army store, at 2359 Jerome Avenue, Bronx, NY, looking for a sofa bed. There was one particular sofa bed of interest, priced at $549.00 (plus tax) The item had minor scratches, and was listed for sale, "As Is". I approached a salesperson at the cashier's desk, which I presumed to be the store manager. I confirmed the price with this person and asked her who had priced this item. She told me that she was the person responsible for the pricing. I took issue with the exorbitant price of the item, and I walked outs of the store.

I scheduled a donation pick up with the Bradenton Salvation Army. In the course of picking up the items LAST MONTH, they broke the closing arm on the screen door. Their building is spitting distance from my home. They must have maintenance people. They won't send their guy over to put the screws back in the arm. I have to deal with their insurance company. I have to FIND a handyman to come over and fix it. I have to send them a receipt, THEN WAIT to be reimbursed. I shouldn't have the burden of cleaning up their mess. No more money for their bell ringers, no more donations. MINUS ZERO STARS

I have been calling the salvation army in garland for over a month now just to see how to apply for the boys & girls club and still have not yet received a call back, go up there and no one is there but the business hour say they open...I'm lost with that one
I thought the salvation was for the people but I guess they for themselves too!
Smh this has become a nonchalant organization!

I pray that y'all would love and act like christians as y'all claim to be

They have elements ok kkk in their ranks which they Sadly refuse to deal with. Praying that they get enough courage to face the racism in their centers. Fairfax Salvation Army is plagued with rude nasty racists. SAD

Always always find good deals on some great items, find the people who work there care more than other similar thrifts i've shopped

Brought two 'complete' items as gifts. Both are actually incomplete making them basically unusable. Might as well as just chucked $80 away. Was refused a refund due to a month having passed before the items were opened. Contacted customer service via email re one item and 2 weeks later still no response. Make sure any large purchases are checked on premises in front of staff to make sure you are actually getting a usable product.

This store in Manassas area going for very bad service, one Cacheir for 20 person.you have to waiting long time(it's 15 min from your life)to get your turn,about her job she got mad if you try to ask her a question,Almost store they doing 50% discount on Holadays but this only for clothing.sometimes they put high prices for some stuff old more than the others stors...

Dump threatened me from staff $#*! that hole in the wall is $#*!ed up don't live by their standards stupid $#*!s should be ashamed worthless incompetent $#*! wipes smell like $#*! piss their panties too

I was picking up food at Salvation Army and the volunteers at the window were very rude. In addition, the black man who was delivering food and supplies was running people over and cursing. It is a horrible location and managed extremely poorly.

I scheduled a couch pick up a few weeks ago because I'm expecting new furniture. I could have easily got money for it but decided that I wanted to donate so that I'm helping a family in need. When you schedule a pick up, no where does it indicate that they screen your item first before taking it. Once the driver arrives he tells me that he has to take a picture first of my couch and he will call me back to let me know whether it's yes or no. He calls and said he was told no. So the Salvation Army only wants items that are in mint condition otherwise they won't take it. No family benefits from the donation it's only the company looking to profit off of the transaction. Shame on you Salvation Army! Never will I think about donating a nickel to this company. Not only do you waste people's time but families that are in need miss out based on your greed. A supervisor called me just to say he called which was a complete waste of time.Never again!

What a bunch of incompetent individuals working at the Salvation Army. The director sense of remorse for the safety of others is disgusting. They expect you to have a spine and take assaults, threats, and endangerment to your own life. WOULD NOT RECOMMEND.