The Salvation Army

Poor poor service I scheduled a pick up two months in advance disassembled and very expensive in good condition bedroom set very nice left it outside they showed up never even left me a note or called me and I had to make multiple phone calls to see where the driver was and I was told they could not pick it up because it had some scratches on it unbelievable I had no idea and then talking around to friends I was told salvation army is horrible to deal with I will never donate one item of clothing to this horrible horrible company

A supervisor at a Salvation Army Thrift store told a new employee who was in training about a confidential matter involving the former manager of the store who had sex in the store with another employee.
The supervisor went into detail then told new employee not to repeat what she said. THIS coupled with her derogatory remarks against seniors and poor working conditions made the new employee uncomfortable enough to resign from her new position.
The workers are underpaid, over worked and generally not respected. They are not allowed to sit even for a minute while doing the production work in back and even required to stand during meetings with the manager. (while she sits) Also, it's estimated that 95% of workers are women in desperate need of income.
There is one small, poorly ventilated bathroom in back for employees which serves the public, too. It is not cleaned properly, if at all. The supervisor once went in and sprayed perfume to cover the odor.
Gossip is promoted and endorsed by the current manager. At one 30minute 'stand up' meeting, the store manager spent half of that time talking about a former employee's mental health issues.
Salvation Army Thrift Stores need a complete overhaul of rules and regulations, managers, and workplace conditions.
Hopefully, this helps employees and customers understand that the conditions are bad and should not be tolerated. Sadly, it seems a perfect environment for workplace violence to erupt.

I donated a car and because I don't want to give my social security number over the phone I loose $200.00. They don't explain that when they take the car!

If your donating money to the Salvation Army you may as well take your spare $ and help a complete stranger that's in need, my Recommendation is find someone that is middle aged that's homeless and in the right state of mind, ask him/ her their name very short conversation then if you feel like they would most likely do good with the $$$ write them a check and leave, your done, a middle-age person will most likely benefit the best and do what they are supposed to do such as buy a vehicle license and insured maybe rent a home, doing this changes lives! One at a time! When you give to the Salvation Army they keep 99.*******% To run the facilities and pay The understaffed people they have working, Please do not give your money to such institutions! Rip off con artist at work! If your a giver then start giving Directly to the people in need not the company that keeps 99.9%, when you shop at the thrift stores your buying what people drop off or don't any want, bottom line here is give directly then you know your money went to a good cause and you know it was well spent! GIVE DIRECTLY TO THE SOURCE

I like the Salvation Army in my area but this week I was very disappointed with the situation I got into. I bought a jacket and the zipper was broken in two places, when I got home I wasn't able to close the zipper, I want back, they said the sale is final, I ask if I can get a store credit and that was a "no".

First of all why do they not accept returns?
Goodwill gives you 10 days ( if I'm not mistaking) to return since they realize the item might be broken and the person didn't notice or any other reason.
Came in for the second time in two days to speak with the manager, I get the manager, she says I'm not the manager, " the boss " who she calls her manager in "not in", why then when I asked for the manager they send you, I didn't ask for a worker, and she can't help me since she might get fired, sounds like a lie to me, if your manager is not in and he left you in charge you are the manager for that time, but instead she's being rude, tell me the jacket work and tells me not to come in asking for a return or store credit.
Very disappointed in "The Salvation Army " management team.

I arranged a pick up for donation, first off available dates are a month out. When you schedule it, they gave absolutely no window to know when they are coming. I marked that I would like a call before they arrive.

The men that came were nice but the company sent them in the smallest truck meanwhile I had over 10 bags, a couch, a refrigerator and toys for pick up. The employees tell me that they cannot accept toys. When I mentioned that the form allowed it they said that the form will allow you to pick anything but that they send the workers to deliver the bad news. They also couldn't take the fridge and said they only take dorm fridges. Also they do not take press wood because if it breaks after someone else purchases it that its no good for them. The workers had to inspect everything and if it was not in new condition they would not take it. They said that they have to be stringent because salvation army will take it out of their paychecks and write them up for taking anything that won't sell. They took a small fraction of donation because not everything was in new condition and second because their truck was small and they had 5 other pick ups to do. The workers told me to schedule another pick up but I was moving out that day. Just overall poor assistance and awful as I did have many things to give. Luckily a local church took the kids items that salvation army would not take. I would not recommend donating to them, you'll likely be left with nearly the same amount of things you started with. Also the workers did not call when they arrived.

I was a former ast. Manager at the new Tarboro store, I was fired recently because a white racist woman wanted my position. So she lied on me, discredited my name and without a proper investigation I was terminated and this woman that had had only worked for less than a month was given my position. Captain Wayne Meads used me all the way up to the store opening, driving unsafe trucks, pawning salvation army medal, as well as making personal jobs for me beyond salvation army protocol such buying prescription meds and cleaning up in the sanctuary after their unbehaved children. This guy(Capt Wayne Meads) has fired or ran off almost every male employee he has probably because of his lack of manliness, I don't know. Don't get me wrong I have worked for the salvation army in many states also they saved my life at the ARC. Also the manager at Tarboro also owns the (wagon wheel bar) and from her own their has never been a black person in her bar(I wonder why) In conclusion I only want justice. I have made a lot of mistakes in my life and paid for them all, I only want to expose the racism and prejudice with the head of Rocky Mount headquarters governed by the Meads I also am owed payment for my sick days before my unjustly firing, also to expose the lying racist MANAGER of the tarboro store. I just want my name to be cleared and these people be exposed for the devil's they are. I will continue to post and send documents to all the cores and command post all over the country to expose these racist liars the have no place representing the salvation army at all. Sincerely and factual Mr.Gregory Louis Ross Jr.

Sterling Heights Salvation Army. Wow! I got a shocker this morning when I walked into my local Salvation Army! If the door is open that usually means the business is open correct? OH NO! I started to look around and this women came charging at me and said, "YOU CAN"T BE IN HERE WE ARE CLOSED". I looked at her and said, "The door is open", and she said, "THAT DOOR IS FOR OUR EMPLOYEES", I said, OH!. She was very loud and startled me and the other couple as well. How am I supposed to know that you are closed? She accused me of coming in the back door even though she saw the couple come in the front door after me. VERY SCARY EMPLOYEE! I was just coming in to the Salvation Army to mind my own business and bother no one. Where was this woman's diplomacy? And that is not all... A while back in 2021 I walked in my same Salvation Army and a man working behind the desk had screamed at me! He said, "PUT YOUR MASK ON OR YOU CAN"T BE IN HERE", and YES, that was embarrassing! I walked out startled as well.

Staying in transition housing almost 2 years this year through there support worker in Napier NZ I was not on the list for a Christmas Hamper and a gift for my children have been breached for 3 wrong doings had sex photos sent to my ph from a employed worker and only a warning giving to that person threw mail of Quote there watching him I have done 8 month of charity yet stood down unfairly because of this and told by the same support worker saying he's could be Dangerous towards me that's probably why the don't want me to continue my charitable worker in there family store also there is no compassion toward myself or family in regards to Now partner having two major Heart attacks and was prepared to put him on the street at a meeting they arranged due to me breaking down they let him stay from that meeting Friday till Monday till I got the ok from the Government Winz otherwise he had to leave there transition housing been also waiting for front steps and patio to be fixed has been over a year many falls and tired of asking and still not done to this very day I cannot understand This salvation army in Napier Aotearoa doing these wrong things to me and my family this is the only salvation army here in Napier NZ I have I ever had such horrific dealings with in all my time with the Salvation Army in my opinion The need to practice what they preach and hold accountability for the staff they employ

I was set up with salvation army for a rental they wrote a fake agreement along with my case manager they both assured me it was legal told me to sign they wanted 200 dollars from me without even seeing the apartment I took the agreement to action inc they said they should of never done that and that it's against the law without landlords concent be landlord new nothing in about it I stay in my van at my Walmart been there for a year signed up for housing a year ago nothing yet I was so cold in my van I got so happy till I found out I was set up salvation army called me told me why I didn't keep my big mouth shut and not to go back to action inc again well I did action inc said it was wrong of them to do that I ended up in the hospital after all that I had a break down needed to stay at the hays Morris house for a week I'm back in my van cold salvation army won't help me my case manager won't help me because I exposed them it's wrong to play with mentally disabled person that's me I wonder who else suffered and was lied to like me come forward please I've got a attorney the salvation army is not the same I got texts messages and the agreement to prove it and Butte is giving money to this tricky organization slots going on that the community is not aware of you can reach me at tann*******@ gmail.com did they scam you too join me did you suffer as I did so much more they did can't put it all down people maybe you should donate elsewhere don't believe me look at the ratings

Anyone who called the new helpline today would have subjected to the opinions of these fringe nonsense spewers in their entirety. I kid you not and I quote 'Muhammad was a murderer... and God forgave him!' WTF? Muhammad was NOT a murderer, I have never ever heard such a theological standpoint on Muhammad before. Who had he the motive and plot to murder? 'God forgave him!' Did God tell you that? No. So why are saying this madness? Anyway if you have the stomach for it call the new national helpline emergency relief voucher scheme for a supermarket or petrol voucher, but I warn you they will not answer until you hear them out. I got answered when I quoted Jesus' 'Let the dead bury their dead', i. E. Let your children, whom you have already condemned, bury you, and let their children be condemned in turn and bury them. KJV Luke 9:60.
When I got through I was told that my local Salvos Doorways here in WA (who have given me nice vouchers even up until last week and a non-perishables box, and back in Victoria where you could get $50 of food every single week (literally even every single day) if you could take a handful of townies agro from the locals for your efforts) on the 4th day of the month! So I was literally told that Salvos down here had no money for the rest of the month, which is blatantly untrue. I was asking how it was run because I have been there three times and it seems the new hotline doesn't change anything with limits (3 visits max. A year here). Anyway wow, Muslims across the country will be losing their minds listening to the horrific fringe views of this charity. Unbelievable. It's a free country so I would like as many people as possible to try and score yourself $50 of government funded financial assistance. The number is 1300 371 288

I made an appointment with them to pick up my furniture. I have a lot of perfect cherry wood furniture, I have a love seat that is in perfect condition, and I have a recliner in perfect condition. They came out and looked at my chest of drawers which was perfect, they pulled it out from the wall and on the back panel a quarter of an inch that faces the wall they said it looked a little rumpled so they wouldn't take it. I had a 100% cherry wood dining room table and a 100% cherry wood Hutch. Both were as near the Perfection as you could possibly get. And they turned it down.
Personally, I think they don't want to have to do the work taking it out of the house. I think they are lazy, they just want to make money off of people by selling weird clothes. They could have at least made a few hundred dollars on my Hutch $100 off my dining room table, they could have sold the love seat for $200 they could have made some money. Plus we really wanted to get this stuff to people that were in need people who were broken by life who needed a chance to get back on their feet. But instead, they tied us up for 3 weeks and we're on a moving schedule cuz the house is selling, and then they turn down everything we had. I will never ever give them another Cent or another item to help them out. They should have just told me on the phone your items have to be Beyond perfection but even on the back of an item it has to be perfect. This is a sinful. They are the "Salvation Army" they get "used" items. It's more of a mission than it is an organization. But they seem to have forgotten that. I know there are poor people out there that would love to have this furniture and now I have to throw it in the trash. I originally spent almost $2,000 on this Hutch. But it wasn't good enough for the "Salvation Army." I will tell everyone not to bother with them. They are ridiculous.