I scheduled a donation pick up with the Bradenton Salvation Army. In the course of picking up the items LAST MONTH, they broke the closing arm on the screen door. Their building is spitting distance from my home. They must have maintenance people. They won't send their guy over to put the screws back in the arm. I have to deal with their insurance company. I have to FIND a handyman to come over and fix it. I have to send them a receipt, THEN WAIT to be reimbursed. I shouldn't have the burden of cleaning up their mess. No more money for their bell ringers, no more donations. MINUS ZERO STARS