Saffy Loves Design

Order items via website in Feb, still haven't received 3 of the 4 items ordered. They don't reply to any of your messages and block you from trying to correspond by Facebook and Instagram. They have no intention of fulfilling my order or giving me my money back. This is one big scam

As with every other negative review on here, I paid for an item (a make your own teddy bear). It never arrived. I emailed her to find out where it was, she messed me around loads so I asked for a refund. She kept blaming another company on me not receiving my refund. Still haven't received the refund or item. She deleted all of my negative comments on her instagram page and has now blocked me and my partner.
I'm heavily pregnant and I wanted to make the teddy for my first baby. It may seem silly but it's really impacted on me and has made me feel quite ill with stress and trying to chase her for the item. On top of that we're really struggling with money so i can't just throw away £16.
I have reported her to Norfolk police, action fraud and citizens advice who have reported her to her local trading standards. If everyone reports her soon she will get her karma

Communication was poor and the quality was rubbish. After waiting on the logo for weeks, I was not impressed when it came with added spelling mistakes. What annoyed me the most was that I had paid for a 'unique' logo, meaning that the components would not be used elsewhere. My logo was mis sold as a few months later, I noticed that components from my logo have been recycled and used on other peoples. Any professional logo designer would not do such a thing as they generally have a good understanding of brand identity and how important individuality is. All of the glowing reviews below have been left within a period of a few days. That's slightly suspicious isn't it? It's easy to write these reviews yourself I guess!

Ordered several goods a month ago which never arrived. All contact via email and her website were ignored. Any enquiries posted on her instagram page were instantly deleted before I was blocked! Mine is not an isolated case either, see spitspotscam page on instagram. She appears to move on and use different websites and instagram pages once she has been rumbled. Dispute opened with PayPal but still no refund received. Shame her shop is the other side of the country otherwise I would be there demanding answers.

I am writing here after seeing some recent bad reviews online. I wanted to share my experience, Saffy designed and created a logo which i was very happy with for my nail business. I then ordered stationery and another set of designs but 48 hrs later i received a message on Facebook from her explaining she has no time for this and she refunded me the total. I was sad to not be able to use her, but i am happy that i was made aware of. No scamming here, why else would we have our designs... Many hours and alterations went into planning my design with Saffy and nothing was too much trouble...

Saffy has created me an Amazing personalised logo design that I could not be more happy with! Great communication, and happy to help with any changes and any extras! The best outcome I could have asked for with my logo and I would recommend 100%! Don't go anywhere else because She is truly incredible at what she does!

So after knowing Saffy for the past 5 years over the internet i am shocked to see how many hateful things have been said, i just love how brave people are behind a screen. I have never once had an issue with any work from Saffy and recently ordered from her also and she was honest about not being able to take on work currently but i waited until she was available as she is the only one i trust to design my business stationery! Thanks Saffy x

I will absolutely 100% always recommend Saffy to my friends and family, i am so excited to work with her again n my 4th project. First order was the quickest of all, but i know that when popularity increases and demand then you have to be prepared to wait a little longer. I am even prepared to wait the 3 weeks which her turnaround currently is for business design. I just know that she will create something i love. She always does x