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  • Saffy Loves Design

Overview

Saffy Loves Design has a rating of 3.97 stars from 136 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Saffy Loves Design most frequently mention new logo, and customer service. Saffy Loves Design ranks 49th among Stationery sites.

  • Service
    9
  • Value
    9
  • Shipping
    9
  • Returns
    8
  • Quality
    9
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What reviewers want you to know

Positive highlights

  • I followed Saffy from the very beginning, from etsy where she sold me a premade logo design.
  • Saffy created a custom logo for my photography business and I love it!

Critical highlights

  • My business is now hanging in suspense with no branding, business cards or flyers and banners which I desperatey needed.
  • I decided to contact Saffy and see if she would be able to design me a business logo and facebook banner.
How would you rate Saffy Loves Design?
Top Positive Review

“Cannot agree more sick of the false alligations”

Trudy W.
11/21/15

So after knowing Saffy for the past 5 years over the internet i am shocked to see how many hateful things have been said, i just love how brave people are behind a screen. I have never once had an issue with any work from Saffy and recently ordered from her also and she was honest about not being able to take on work currently but i waited until she was available as she is the only one i trust to design my business stationery! Thanks Saffy x

Top Critical Review

“Avoid”

joanne b.
5/11/19

The women has taken nearly £200 of my money, and nothing has arrived, i keep getting fobbed of with family members dying, being told it would be post he following day, now shies in hospital, if anyone has address for her please let me know, ive found her name and will be taking legal action against this freud,

Reviews (136)

Rating

Timeframe

Other

Reviews that mention popular keywords

business cards (9) business logo (7) customer service (6) logo design (11) facebook page (6) fb page (3) photography business (3) i love (21)
Thumbnail of user trudyw6
1 review
3 helpful votes
November 21st, 2015

So after knowing Saffy for the past 5 years over the internet i am shocked to see how many hateful things have been said, i just love how brave people are behind a screen. I have never once had an issue with any work from Saffy and recently ordered from her also and she was honest about not being able to take on work currently but i waited until she was available as she is the only one i trust to design my business stationery! Thanks Saffy x

Thumbnail of user aliceb74
1 review
1 helpful vote
November 21st, 2015

I will absolutely 100% always recommend Saffy to my friends and family, i am so excited to work with her again n my 4th project. First order was the quickest of all, but i know that when popularity increases and demand then you have to be prepared to wait a little longer. I am even prepared to wait the 3 weeks which her turnaround currently is for business design. I just know that she will create something i love. She always does x

Thumbnail of user becw1
1 review
2 helpful votes
March 15th, 2015

Saffy has created me an Amazing personalised logo design that I could not be more happy with! Great communication, and happy to help with any changes and any extras! The best outcome I could have asked for with my logo and I would recommend 100%! Don't go anywhere else because She is truly incredible at what she does!

Tip for consumers:
I don't know who these other reviews are, but all i can see is the lovely work she does, and it is good to remember that most people will review only when something goes wrong. Not necessarily when it goes right...

Service
Value
Shipping
Returns
Quality
Thumbnail of user joanneb184
1 review
0 helpful votes
May 11th, 2019

The women has taken nearly £200 of my money, and nothing has arrived, i keep getting fobbed of with family members dying, being told it would be post he following day, now shies in hospital, if anyone has address for her please let me know, ive found her name and will be taking legal action against this freud,

Thumbnail of user barbarac46
1 review
1 helpful vote
March 16th, 2015

Words cannot even being to describe how happy I am with my new logo! Saffy was so sweet even though I changed my mind like a million times regarding changing the font style. Her work is just so amazing that all her proofs made it hard to finally make a decision. I'm so happy with the final product and highly recommend using Saffy for any branding work! Thank you so much again! :)

Thumbnail of user tarah20
1 review
1 helpful vote
March 16th, 2015

Absolutely amazing service! I contacted Saffy with a very brief idea for a logo, not really knowing exactly what I wanted and she has made a completely perfect logo! She offered several different designs allowing me to choose the perfect one. Each design looked like hours had been spent on it yet revisions were sent super quick. Thank you Saffy! X

Thumbnail of user terrik5
1 review
1 helpful vote
March 16th, 2015

The bunny Saffy made is simply stunning, so much cuter in real life. I was going to give it to my daughter for Easter, but as it came i gave it to her early... Think we will be starting a little collection. She is grey, with a pretty Tilda fabric ears and spotty feet. Well worth the £15 when its all handmade by Saffy herself. Thanks again, and thanks from Mollie xxx

Thumbnail of user donnat40
1 review
0 helpful votes
November 20th, 2015

Amazing service. My logo was altered and emailed within a few hours! How good is that? I was dithering over 2 choices and asked Sapphire to do what she thought would look the best and I have to say it looked superb. Would definitely recommend. In fact if I ever need any design work doing Saffy Loves will be my first port of call. Thanks. Donna

Thumbnail of user juliam50
1 review
1 helpful vote
November 21st, 2015

Saffyloves design is one of the most honest and creative design companies I have done business with. They are very straightforward as to what they can accomplish so much in a short time if needed. I am from AUS and i was up chatting with Saffy sometimes when i knew for a fact she should have been sleeping. She went above what i expected of her, especially after reading some comments but i am so happy i chose to ignore them - dont believe every thing you read online

Thumbnail of user axellet
1 review
0 helpful votes
March 17th, 2015

The logo prepared by Saffy looks awesome, I got several styles and file formats, which is great and helps a lot for customizing websites, documents, newsletters etc... The quality is really good, the item was shipped on time and communication with the seller easy and professional, when I had questions she replied quickly. Overall very satisfied!

Thumbnail of user kellyb87
1 review
0 helpful votes
March 16th, 2015

I have been following Saffy on Instagram for a while and I love her style, so when I needed a logo creating, I knew she was the one to do it! What she actually made for me exceeded expectations and she was on hand to guide me through the file extraction due to me being completely computer illiterate. I will definitely be getting all of my branding material from Saffy Loves x

Thumbnail of user luisaf2
1 review
1 helpful vote
March 16th, 2015

Saffy was really helpful and always ready to assist even when I was not sure about what I wanted. Time felt like a loooong time but I realized it's only because when you hit BUY you would want it right away... every minute it took was just the time needed to obtain the PERFECT result. I am really grateful, and very satisfied with my brand new logo! Grazie, I'll be back!

Thumbnail of user tarah31
1 review
2 helpful votes
November 21st, 2015

After ordering from Saffy i then stumbled across this, and obviously was totally shocked so i went back and asked for a refund as i was so scared this was true. She said to me she was part way through the design and even showed me her drawings and updated me the next day with the design. I was totally 100% over the moon that none of this was true and i am now the proud owner of a real official business with a logo and all! So excited for 2016 to come, thanks Saffy x

Thumbnail of user ericw59
1 review
1 helpful vote
November 21st, 2015

Excellent product -- very fair pricing -- fast shipping -- and the customer service was stellar. I've had good customer service from other companies before, but they were REALLY quick to reply to me! I ordered on behalf of my wife as a present and i am so delighted with the outcome, and i had it all ready before her birthday, even better.

Thumbnail of user alenas4
1 review
0 helpful votes
July 23rd, 2016

I am writing here after seeing some recent bad reviews online. I wanted to share my experience, Saffy designed and created a logo which i was very happy with for my nail business. I then ordered stationery and another set of designs but 48 hrs later i received a message on Facebook from her explaining she has no time for this and she refunded me the total. I was sad to not be able to use her, but i am happy that i was made aware of. No scamming here, why else would we have our designs... Many hours and alterations went into planning my design with Saffy and nothing was too much trouble...

Thumbnail of user helena111
1 review
1 helpful vote
May 3rd, 2019

Ordered a dummy clip from this liar. Spent £12.80 and was very excited to get it for my first baby. I'm on maternity leave so it was a little pricey for the money I have but really wanted one for my baby. It never arrived. I asked her if she had sent it she said yes. Then two weeks later when it still hadn't arrived I messaged her again, this time she claimed a family member had died and she would send my item ASAP. Confused as she said she had already sent it!? So I waited and gave her the benefit of the doubt. Three weeks later and still no item so I messaged again only to get repeatedly ignored! I messaged once more desperately, to be told a replacement will be sent the next day? Which confused me as the items are handmade!? She then blocked my messages and blocked me on Facebook! This woman is a fraud!

Thumbnail of user janr26
1 review
0 helpful votes
November 20th, 2015

My shop is still not officially done or open bc my plate is full and I'm still learning policies and trying to raise my 2 year old at the same time but I can't wait for my shop opening! I love the layout she designed for me and how closely she worked with me throughout the whole process. I'm very impressed with my design and with her customer service! Thanks Sapphire!

Thumbnail of user hayleyr3
1 review
0 helpful votes
November 20th, 2015

Have to say this may be one of my best purchases for my business ever! I am in love with my new logo; it's beautiful! Saffy was so helpful when it came to choosing the right colors. I'm definitely ordering from her shop again! Beautiful designs and wonderful customer service! Thanks again!

Thumbnail of user amyc73
1 review
1 helpful vote
November 21st, 2015

3 words. I LOVE IT. Thats all you need to know, I was looked after well when working with Saffy, her timescales were clear and i mistakenly took into account weekends but she actually sent everything and worked with me on a SUNDAY because of my timing error. Saffy you rock gurl! X

Thumbnail of user lucya18
1 review
2 helpful votes
February 15th, 2016

Ordered several goods a month ago which never arrived. All contact via email and her website were ignored. Any enquiries posted on her instagram page were instantly deleted before I was blocked! Mine is not an isolated case either, see spitspotscam page on instagram. She appears to move on and use different websites and instagram pages once she has been rumbled. Dispute opened with PayPal but still no refund received. Shame her shop is the other side of the country otherwise I would be there demanding answers.

Thumbnail of user hennlyw
1 review
0 helpful votes
November 20th, 2015

I am very impressed with the Facebook layout she designed designed specifically for my business. I thought I knew what I wanted but I ended up changing my mind several times. She has been totally patient with me, answered my messssges in a timely manner and I'm very proud of my FB page. I would refer anyone to her. She is full of talent and has a true passion for design!

Thumbnail of user kellyg36
1 review
7 helpful votes
April 21st, 2015

I have dealt with Saffy as my designer for about 2 years now and have gone back to her for stationery numerous times and always been 100% happy with everything never has she ever been dishonest to me. Starting to really bug me that her business name is being tarnished due to all these liars here. How do we know if you have ever even ordered from her!?

Thumbnail of user sarahh141
1 review
0 helpful votes
November 20th, 2015

Saffy is by far the BEST etsy logo person I've ever worked with. She let me look at 3 different options before I decided on which one to make my own. I've asked for a few changes and she was so fast and happy to help! I HIGHLY recommend her, and I"m so thankful for my beautiful logo! Thanks Saffy!

Thumbnail of user jaynel1
1 review
0 helpful votes
November 20th, 2015

Wonderful custom graphics! Sapphire is a dream to work with and was very patient whilst we tweaked the design until I was totally happy. The end result is a set of top quality, made to perfection graphics - exactly what I wanted and needed. Don't hesitate to work with this seller on your graphics, she is fab! Thanks Sapphire, you are a star! Jayne x

Thumbnail of user jennic4
1 review
2 helpful votes
January 19th, 2015

I can see Saffy has had some horrible reviews here but I wanted to write about my experience. She totally transformed my little business page on facebook made it all look more professional. Not only did she do this but she also helped me install it, I had no idea how to watermark images with my new logo and she also showed me how to do this too!

A big thank you to her. Jenni

Service
Value
Shipping
Returns
Quality

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4.0
136 reviews
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