SaferWholesaleReviews 1,111

The staffs are very helpful, friendly and very much professional in their work. They provide their job as they promised. I should thank the manager for his cooperation. He is the most amazing person I have ever meet. Special thanks to him for dealing with me. When I meet this company staff I thought that, I am at the right place for my work. They provide me the proper feedback. The online service of this company is so fast as every body wanted. They replied my email as soon as possible. Their other online service is also great. They really pleased me. I will go to them again and I should highly recommend them.

This scooter is not registurable in New York state DMV. I bought this scooter in November of last year and did not receive the paper work on it for about three month after the fact. After finally receiving my paper work for this unit I went to register at my local DMV. Albany NY are states DMV said that this certian modle does not even exist there for can not be registered in are state until dealer gets them there paper work about unit to them. Dealer needs to make them legal in our state! Buyer beware in NY state with this bike from this dealer. I have went back in forth with there staff for them to correct this matter and have even giving them phone numbers to them, for our states Dept in Albany and no progress seems to be being made. There staff are rude and seems like every time you talk to them they don't have the right answer to what I believe is a huge issue and horrible horrible business. To sell bikes that are unregisterable and to put customers through loop after loop and bascicly do your job is the last thing I wanted to go through when purchasing this until from them. When asking for a refund I was denied yet there false advertising these bikes saying they are what they are not.

I just wanted to say THANK YOU to Veronica for all your help through this process, especially with making sure everything got to me on time! I was a little nervous about purchasing a scooter online but once I received it and had your help with the paperwork everything was set at ease. This whole time, the customer service staff at saferwholesale.com and Great Sports have been nothing less than exemplarily polite and helpful. Thanks for making me happy to have done business through your company and more than willing to do it again.

I have ordered my scooter on November 25th, I was supposed to receive it in two weeks but it took almost 4 weeks instead. On the top of that the scooter was missing parts and it was scratched. I contact the company the same day I created the ticket id with claims and they said it will take about 2 weeks. Now its been over three weeks and finally ill receive the parts in the next couple days. The same day I requested the parts that I was missing I requested the title for the scooter so I can register it and drive it legally on the street. I order it December 20th (it should take1-2 weeks) today is January 12th, over 3 and half weeks later and called to find out what is going on with my title. Someone who claimed to be a supervisor but he wouldn't give me his name was very rude and unprofessional to me telling me that they will send it out sometime next week, I asked politely if they could expedite it since it was already late. What was his reply " end of story it will be send out sometime next week" I asked to speak to a supervisor but I was told that this person was the supervisor. I asked to return my order then since they can not keep up their promises on timeline and couldn't help me but the same person said no returns allowed. Dear customer be carful of this site and do not give them any business since they are not professional and they don't care for their customers after they make their sale.

I bought a Puma scooter from SaferWholesale for my son for Christmass. The 25th we went out in the garage to gas it up and let him ride it. The battery was so discharged I had to charge it before going any further. As it turns out a new battery wouldn't have helped anyway, I never got the engine to start. I checked for spark which it did have, I removed the fuel filter I found that it pumped no fuel.
I contacted the TECH Dept. at SaferWholesale who proceeded to tell me I was SOL. They said that the fuel pump was probably bad and that it was a warranty issue, they said if I sent a picture of the fuel pump they would either order and send me one or maybe they had one in their parts boneyard and maybe they would send me that one.
Plan to deeply discount and sell.
Costly lesson learned!