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SaferWholesaleReviews 1,111

2.1

From the business

G. S. I. Is an industry leader in wholesale distribution. We have over 11,000 products and 1,000 distribution facilities in the United States. We sell products for Home, Leisure, Sport, and Lifestyle. Our prices are the lowest around because we ship the products directly from the manufacturer's distribution warehouse to the customer, without passing through a retail establishment. We customize our shipping to the specific location of our customer, so you will never be overcharged for shipping. We have customer service, tracking, sales, Parts and Warranty Departments all available for communication via telephone. We are here to cater to our customer's exact needs even though we cannot be physically near the customer.


saferwholesale.com
Founded in 2005
New Lenox, IL, United States
+97
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SaferWholesale Reviews Summary

SaferWholesale has a rating of 2.1 stars from 1,111 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SaferWholesale most frequently mention customer service, credit card and golf cart. SaferWholesale ranks 805th among Auto Parts sites.

service
136
value
129
shipping
127
returns
84
quality
126
This company does not typically respond to reviews
New York
1 review
2 helpful votes
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Unprofessional - Poor Customer service - Obviously the are no quality control checks with this outfit.

Date of experience: December 22, 2016
Customer-Service S. — SaferWholesale Rep
over a year old

Sorry to hear that. Please call in and ask to speak to the sales manager so we can make it up to you.

Canada
1 review
0 helpful votes
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I have asked for a status on a 26" tricycle Ii purchased on Decemberr 2. I was told by customer service (automated respones) to contact titles for a tracking number. I have not received one yet and am getting ver nervous. I paid up front for the tricycle and am beginning to fear that I will never see this item. Craig told me at the time of purchase to call re any concerns. I have sent emails and messages. Just one automated respones. I feel I have been had.

When will I get the Tricycle?

Date of experience: December 9, 2016
Customer-Service S. — SaferWholesale Rep
over a year old

Hello, Please provide your name so i can look up your order and tell you the tracking number right away

Texas
1 review
1 helpful vote
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Awesome customer service!
November 26, 2016

I ordered three items and Ray helped me out very knowledgeable

Date of experience: November 26, 2016
Maryland
1 review
1 helpful vote
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I ordered 3 things and did not get any notices when they will arrive i do not like the look of this website should of had looked at reviews first smh also call and got no answer

Date of experience: November 20, 2016
Customer-Service S. — SaferWholesale Rep
over a year old

Please call in and request your tracking number. We can provide it for you asap

New Jersey
1 review
0 helpful votes
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Great selection and great prices
November 14, 2016

All sizes are available clearly and we'll described. Best site to buy from.

Date of experience: November 12, 2016
California
1 review
2 helpful votes
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Financing A Joke
November 1, 2016

This site advertises credit approval down to 596 credit rating. What is not told is that is only for amount between $3000 and $4000. This should be made visible on the web site. Now I will have a hit on my credit report, not happy with this at all. As I found a unit that lists at $7600 delivered

Date of experience: November 1, 2016
Customer-Service S. — SaferWholesale Rep
over a year old

Hello, Im sorry for the bad experience you had with the finance company however please understand that we are a separate company from he finance company and we do not have control of over what they approve you for.

Illinois
1 review
6 helpful votes
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Excellent
October 24, 2016

I have seen so many bad reviews about this company, but I have to strongly disagree. They have tried very hard to make sure I am happy. The person named Jerry was a very helpful guy. He knew the answer to every question I had. He always had a positive attiude even when I was pestering him.

Date of experience: October 21, 2016
Texas
1 review
5 helpful votes
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Best Service
October 12, 2016

Best service and assistance. We order from them every year because they are always great!

Date of experience: October 11, 2016
Colorado
2 reviews
3 helpful votes
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Poor
October 2, 2016

I buy a q6 pst 50 cc-17 from u. It run bad i try to buy parts. I call. And u tell me the i have to go on line to order. What a service very poor

Date of experience: October 2, 2016
Customer-Service S. — SaferWholesale Rep
over a year old

Im very sorry about this. Please call in and ask to speak to the claims supervisor so we can process this for you. Thanks!

Missouri
1 review
5 helpful votes
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I just called for information and the guys were very rude, bad day or not, I don't care, if it were my business I would fire them.

Date of experience: September 19, 2016
Customer-Service S. — SaferWholesale Rep
over a year old

Im so sorry about that. Please call in and ask to speak to a manager so we can better help you.

Texas
2 reviews
7 helpful votes
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Terrible Reviews
September 15, 2016

I purchased a 350W MotoTec scooter from these guys. I received the product I ordered as agreed. There is nothing wrong with my product. And while it is pretty heavy - I am 57 and have connective tissue disorder and I assembled it by myself. The scooter I purchased is built well enough if you assemble it right, which was easy to do. Do not worry about the left over parts. The manufacturer actually sends spare parts. Bearings, fuses and extra locking bolts. Keep those.

Personally, I do not think that this scooter would perform well for anyone over 200 pounds. I am 145 and it is GREAT for me. We will do a weight test this evening.

The sales staff is mostly unpleasant - but don't worry you're not special. That is just the way they are. Don't expect them to be nice because they just are not pleasant and they do not care. Just place your order and hope for the best. I was very worried and feeling negative about this purchase. I pretty much wrote off my $$ as a reminder to do better research when I make an expensive purchase.

SaferWholesale surprised me, though. My scooter is opening up a better life for me. I would buy from them again.

Date of experience: September 15, 2016
Louisiana
1 review
6 helpful votes
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So, I find Safer Wholesale on the internet... so sorry I did not research reviews. I ordered two scooters, one in blue, one in green. $1200. The salesman who was polite asked me for an e check (less processing fees)... stupid me... did it. I get an email about 2 hours later with an invoice. He said it would arrive in 10-15 business days. (have to wait for check to clear or some nonsense). I start calling 8 days out... get put on hold... get hung up on... get told some reason why it has not shipped yet. Finally notice they have an incomplete address... call again, get put on hold (funny when I was handing over my money, I was not put on hold once)... Call again and I get the address corrected and promised the scooters would arrive next week... this is over 15 days out. Then I get a call that guess what?... they don't have the colors I ordered. I can go with white or grey. I informed them that they had the colors when I ordered or at least they said they did... I tell them I want a refund... a very very rude salesman tells me that it will be 30 days before they mail my check... I tell them that nothing in today's world takes 30 days except for them... he hangs up on me. I call back, tell them I want my check mailed immediately... they tell me there is nothing I can do about it and hang up again. NEVER buy from this company... once they get your money... there is NO customer service. Still waiting on my check. BBB and my attorney may be my next phone call.

Date of experience: September 12, 2016
Customer-Service S. — SaferWholesale Rep
over a year old

Im so sorry about that. Please call in and reference this review with your name and sales order number we can take care of this asap.

New Jersey
1 review
6 helpful votes
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Scam and lies
September 9, 2016

Thebcustomer service representative lied about how the product is assembled at shipment. When asked how it comes in the crate, he said it was all assembled and it just has to be rolled off the crate. I saw hiw this comes in and it is in a thousand pieces. Don't fall for this.

Date of experience: September 9, 2016
Customer-Service S. — SaferWholesale Rep
over a year old

Im sorry about the confusion. Please let us know how we can make it right for you.

Alabama
2 reviews
14 helpful votes
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Just read the reviews. They tell the whole story. Just a nother fly by night group of scam artist. So tell everyone you know and these Jerks will be out of business for good. Get names of owners so we can keep track of him so he can't pop up under a new name. There is power in numbers. This has to stop. So put the word out every where.?

Date of experience: September 8, 2016
Customer-Service S. — SaferWholesale Rep
over a year old

Hello, Please let me know how i can resolve your issues. You might call in and ask to speak to one of our managers for a resolution.

New Jersey
1 review
5 helpful votes
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Custom Options Ignored
September 7, 2016

Be careful what you buy! Paid for custom upgraded seats on golf cart. Cart arrived with different seats and they are offering an insultingly low refund that doesn't cover even 10% of what was paid for seats. Also beware that once you deal with the sales side there is nothing they can do to help you. They step out with NO control. Own 4 golf carts and will never buy another from them!

Date of experience: September 7, 2016
Customer-Service S. — SaferWholesale Rep
over a year old

Hello, Im so sorry about the mistake. Please contact us we would like to refund you what you paid for those custom seats.

Georgia
1 review
8 helpful votes
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Worse company ever
August 24, 2016

The customer service is horrible the warranty is no good didn't even have my 110 aby for long and it messed up and would not pull during the first month I got it long story short submitted a request for parts during my warranty they denied it and has to pay for it which is ridiculous. Hold time be forever when you talkin about problems but if I want to buy something they answer the phone soon as possible do not order from here or get extended warranty people are full of bull $#*! they deserve no stars

Date of experience: August 24, 2016
Customer-Service S. — SaferWholesale Rep
over a year old

Hello, Please provide me with the name on your order so that i can help you get your unit running right away. I apologize for any inconvenience you might have.

Massachusetts
1 review
5 helpful votes
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I brought a 250cc motorcycle from them but it took a very long time almost a month to get. When ever i called to get some sort of update customer service was really rude and even hung up on me. Trust, if you decide to buy from these people know that the refund policy is so long you may as well forget about it. Its just not worth it. Your better off getting used name brand bikes. From Bob weavers where you can do business face to face. This company is Terrible for anything that has an engine.

Date of experience: August 23, 2016
Customer-Service S. — SaferWholesale Rep
over a year old

Im so sorry about the inconvenience. Please know that we want to make sure all of our customer's are happy. Please call in so we can make it up to you. We would like to offer you something for the inconvenience.

Maryland
1 review
4 helpful votes
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I'm shocked they don't charge for the phone call to place an order. Run from this company and for your own sake don't give them any money up front they keep 43% on refunds. Pretty sure they do most of their own reviews on line. RUN AWAY AND DON'T LOOK BACK...

Date of experience: August 20, 2016
Customer-Service S. — SaferWholesale Rep
over a year old

IM sorry for the inconvenience. Please call in with your order number and refer to this review so that we can make it up for you. Maybe we can offer you an extended warranty for the inconvenience.

Virginia
1 review
4 helpful votes
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Got the thieves
August 17, 2016

I bought a thousand watt Dewey from saferwholesale.com for $1,000 when it had a damaged hub contact them multiple times called up my bank they told me send it back when I dealt with them they charge me $450 out of a thousand the bank disputed it I got my money back bahaha anybody reading this always use plastic when you purchase from them sucker fool's saferwholesale.com will be a load in your pants too don't do it

Date of experience: August 17, 2016
Customer-Service S. — SaferWholesale Rep
over a year old

Hello, Please call in so that we can resolve this problem with you. We would like to figure out a way to make you happy.

Illinois
1 review
5 helpful votes
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Poor
August 16, 2016

My review of this seller is poor for these reason. I tried many days to finance a moped from them was denied ( knowing I have a steady well paying job and high credit score). After I finally was able to purchase I talked back and forth to about 4 different sellers each of them gave me a different sale price. Some said free shipping some said 50% off shipping and some had other included charges. When purchasing I ended up paying debit card over the phone I had a different price and when I did it myself online I had another different total price. After purchasing shupping was in my opinion rediculous expensive seeing as how it was shipped from the same state I live in. Upon receiving I found multiple problems like the fuel filter was on backwards the battery will not hold a charge and I had a very hard time starting the machine. Also a mirror was broken. I put a warranty claim in for the broken mirror and now no one can give me a clear answer on the order process so by time it gets processed my warranty will be up. And I put in for my title and registration as soon as I recieved bike this was over 2 months ago and I still have yet to recieve my title and registration which enables me from enjoying my purchase. This is why I rate this company as poor.

Date of experience: August 16, 2016
Customer-Service S. — SaferWholesale Rep
over a year old

Hello, Please give us the name of your order so we can look into this. Your title was most likely already shipped out to you. Please call in and let us resolve this problem right away. As for the parts we would need to check into it as well but we certainly want to resolve this issue with you.