nonta b.

I have ordered my scooter on November 25th, I was supposed to receive it in two weeks but it took almost 4 weeks instead. On the top of that the scooter was missing parts and it was scratched. I contact the company the same day I created the ticket id with claims and they said it will take about 2 weeks. Now its been over three weeks and finally ill receive the parts in the next couple days. The same day I requested the parts that I was missing I requested the title for the scooter so I can register it and drive it legally on the street. I order it December 20th (it should take1-2 weeks) today is January 12th, over 3 and half weeks later and called to find out what is going on with my title. Someone who claimed to be a supervisor but he wouldn't give me his name was very rude and unprofessional to me telling me that they will send it out sometime next week, I asked politely if they could expedite it since it was already late. What was his reply " end of story it will be send out sometime next week" I asked to speak to a supervisor but I was told that this person was the supervisor. I asked to return my order then since they can not keep up their promises on timeline and couldn't help me but the same person said no returns allowed. Dear customer be carful of this site and do not give them any business since they are not professional and they don't care for their customers after they make their sale.