SaferWholesaleReviews 1,111

I order a sidecare back in July and was promise a delivery by August, well here we are Oct 10,2019 and no delivery. I have had to make several calls to the company and was given different reason for the delay. I never got a call from Saferwhole explaining why the delay, never did i get an e-mail or mail explaining to why the delay. I regret doing business with them and will NEVER do business with them again. SAFERWHOLESALE HAS NO SENSE OF COMMUNICATION TO THEIR CUSTOMERS, THEY KEPT IN THE DARK DURING THE MONTHS OF DELAY OF MY DELIVERY.

These people are con artist. I order a 150cc scooter from them. Told me my item would be delivered in 3 weeks and i woukd get a tracking and ship date the 9th business day from the time i placed the order. I never received either. I called, was put on hold. They never came back on the line. I called a few more times same thing. I ended up cancelling my order and got my money back through my bank. I filed a fraud case against them. Listen to everyones comments and advice on this DO NOT BUY FROM THESE IDIOTS. THEY WILL TAKE ADVANTAGE OF YOU. AND U WILL GET $#*!TY CHEAP PRODUCTS!

Please for the love of God or whatever higher power you believe in don't order anything from these people. If your looking for terrible customer service. To be hung up on when you call or put on hold until you hang up this is who you want to deal with. If you are looking for an overpriced piece of crap you have no chance of returning this is the place for you. How about instructions for a different piece of crap then the one you ordered. Or finally getting the instructions and being better off not. If you don't have a full blown fabrication shop and years of experience (as I do) then I'm sorry but you are screwed. If you love your children you will leave this site right now, if your trying to kill someone and make it look like an accident put them on a product from this company ( they won't stand a chance) in all seriousness please shop around and read other reviews.

Oh geez, where to begin...

I ordered a 350cc Scooter from SaferWholesale. It arrived May 17th. Today is August 8th and I still do not have a title for it. Yes, you read that right. You receive the item, but not a title. You then file paperwork, send them more money, and then wait for the title to arrive. I've lost 3 months of riding (so far) because I have not received the title.

Bike arrived without the gas line hooked up (which my Airline Mechanic brother determined was the issue). Reverse doesn't work either. Tried to return it when it arrived, within the 5 days that they state you can return items, but it would have cost $2,300 to ship it back to California (I live in Illinois). I have filed several "tickets" inquiring about 1) title, 2) doesn't start 3) no reverse. I received one reply back saying "is this your first time notifying us of this." I wrote back, "no, but it's the first time I've received a reply back." That was 3 weeks ago and no reply since.

The whole outfit is just a racket. Kudo's to the web designer though. It looks like a reputable place to do business with. Trust me on this one, it's not.

I had ordered a pit bike from them and they didnt want to process it because I used a -$40 shipping code they provide. Then blame my card (more than enough funds). Customer Service lady has additude and doesnt want to help so she hangs up. After I called again she made me take to some guy (she didnt mute the call) and i heard "this mother$#*!er is on the line again. Guy rudely answered and said its he canceled my order and hung up. Bad company over all

This whole company is totally out of line. They told me I'd have my bike a a couple weeks. Ordered it on May 27,2018 and received it on July 5,2018. Does that look like a couple weeks. On top of that in shipping the bike was apparently scraped on the front fender and I know no one to contact about that. Then I had to fill out another form to get the title which I still have not received as of August 4,2018. They said it would be 3 to 4 weeks after I submitted their stupid form and well, what can I say? STAY AWAY FROM THESE SELF SERVING DISCOURTEOUS GOONS!

Ordered a Golf Kart at the end of March was told 4-6 weeks max. Called at Six weeks and Kart was not done was first excuse. Called at 8 weeks was told cant find people to deliver to South Dakota. At 10 weeks Kart to be delivered shows up with broken mount to Kart top. Had delivery fellow take pictures and notes and i sent the same back to company with no response as of today 45 days later. In addition there is a PYLE stereo system in the Kart and it has not worked from Day One. Again Pyle wanted me to pay for shipping a new product back to the company for a product new that didn't work, of course O response from Safer. Have all the paper work to verify.
Horrible Company Good Luck.

I just received my order from your company and wanted to inform you and will be doing so by phone and email that this is the biggest piece of $#*! I have ever bought in my entire life. The fact that your company is charging $1400 for this bike and 1/2 of the parts didn't show up and the other 1/2 of the parts that did show up do not work is troublesome. I will be talking to the Attorney General and the Better Business Bureau about your company and its sales practices. I was willing to give your company a chance but should have listened to all of the reviews about your sales practice's. I will never spend another dime with your company and will do whatever I can to get the word out about you cheating your customers.

$1500 E-Bike purchased - front wheel FELL OFF when I was riding it! Call them, they sent the "correct" HAHA - front fork. We took the bike to a bike shop to have a professional assemble and test drive. WHEEL STILL FELL OFF! We have a letter from the bike shop owner that deems this bike UNSAFE TO RIDE. SAFER WHOLESALE REFUSES TO REFUND THE PURCHASE PRICE - THEY WANT US TO BUY ADDITIONAL PARTS TO NAKE THIS BIKE RIGHT AND THEY DONT EVEN SELL THESE PARTS!

The BBB has been contacted and VISA is disputing this charge directly with Safer Wholesale -----DONOT BUY FROM SAFER...

Ordered a Bighorn side by side. Paid $250.00 extra for a windshield and an extra $350.00 to have everything installed. They promised me 2 week delivery and salesman said it came standard with a top. Received it 5 weeks later, nothing installed, no windshield, no top. Filled out all paperwork and almost 2 months later, no parts and no refund. Claims guy (Jon) argued with me saying that UPS shipped it and he would contact them. I was there and took delivery in person and it was shipped direct from Georgia via common carrier. UPS doesn't ship anything this large. Then the genius told me to send him pictures of the items that I didn't receive. Really... if I didn't receive them how can I take pictures of them? They stole $600.00 from me, and didn't send my cover. This seems to be common for them. Vehicle was supposed to be a 2018 but was a 2017. Cheap and made in China. Nothing but a bunch of crooks!

I had bought and paid for a side car for my motor cycle before I purchased I had told them I am handicap and I absolutely needed the side car I paid in full and when I received what I had ordered it was not the right side car. So I called to let them know they said send it back we will ship another one out I sent it back they received it back and it's been over 3 months of run around with them and I said something about just wanting to receive my money back that I had paid for it and they tell me it's going to be a 25 to 30percent restocking fee it's been over 3 months since I have ordered this thing it's getting to be ridiculous they take your money and don't give you the right product and it's a fraud. Very poor customer service and it's by far the worst company that I have ever bought anything from they will no longer recieve my business

Purchased a scooter on 6/30/2018. Radio silence on their tracking website for nearly two weeks about when my scooter will be shipped. I decided to give them a call today wondering when they will ship it out. The girl on the phone told me "Oh, we sent you an email on July 3rd with your refund, you should have got that." I NEVER GOT THE EMAIL. I even had her verify the correct address... I guess they didn't bother to send it out? And on top of that, no apology that the scooter was out of stock, she did nothing to accommodate. Literally 30 seconds after the call, I received the email with the cancellation. Since its been quite a while since the 3rd, I going straight to my bank to dispute my $1,000 they took from me. DO NOT BUY FROM SAFERWHOLESALE. Their bodunk website with annoying pop-ups and horrid customer service should've been the first clue they're just a bunch of frauds.

I purchased this Slingshot Scooter on May 24,2018 DID NOT GET IT UNTIL JUNE 13th 2018 Manufactured 2017 NOT EVEN A 2018 UNIT. I Could not start the Scooter, so after playing with it for days, finally sprayed it with starter fluid and got it running. After a short while of running the gas started to leak out, and I had to stop the scooter, the gas stopped running out of the overflow hose. I filled out a ticket for a CARBURETOR AND GAS FILTER a week after I got the scooter and also a ticket for the TITLE. I JUST RECEIVED THE TITLE JULY 10,2018 AND STILL WAITING FOR THE CARBURETOR AND GAS FILTER UNDER THE WARRANTY. IT CAN NOT BE RUN WITHOUT GAS LEAKING OUT. I called and emailed, but it seems they never respond back to me. They make it sound good when you are buying from them, but after words forget it. THERE SERVICE STINKS, WHY THEY CAN NOT RESPOND TO YOUR EMAILS I DO NOT UNDERSTAND, IT ONLY TAKES A MINUTE, IT WOULD MAKE MORE SENSE TO ANSWER QUESTIONS THAN TO IGNORE THE CUSTOMER.

Just off the phone with the guy in the video I tryed to deal with this guy but after me telling him how unsatisfied I was he blocked my number! Wanted a exchange he said he has no more So my friend got on his phone and asked for the same product the guy said it was in stock! Im from Delaware so I just cant get it fixed! He said bring it back well refund your money but see its another scam I paid for shipping to get here! They want me to send it back! Charging me again for the shipping Im stuck with this brand new scooter with no speedometer. Fuel gauge / MP3 player these three things dont work this is terrible company pls pls dont get yourself caught up! Im waiting on the title so I can sell it as is what a lost! If u buy New it should be no hassles! Case closed my friends laugh at me! They have scooters with music everything works! But they didnt buy from Saferwholesale pls save yourself the drama! Its a scam