SaferWholesaleReviews 1,111

I bought a Znen scooter from them a month and a half ago.
The guy I spoke to on the phone who made the sale told me the scooter would arrive 100% assembled, with gas and oil so I would be able to ride it as soon as I got it. Also, he made sure to tell us it would come with temporary registration so I can use it until the real registration comes two weeks later.

This is what actually happened:
The scooter arrived on a welded cage, mostly in parts, no gas and no oil of course, with breaks that almost doesn't work, and the delivery guy left it 4 blocks away (down a hill) from my house as he couldn't go by an arch we told the sales person was there and he said "No problem".
The "temporary registration" never existed and a month and a half after receiving the scooter I still haven't got it. I called 7 times and no one cared, no one even tried to solve the problem and each time I got a different -and contradictory- lie about the registration being sent.

Other than the scooter being cute, I can only say I never in my life had a worst shopping experience: A month and a half after I bought it, the scooter is sitting in my driveway and I cannot even drive it to a mechanic to have it's brakes fixed.
Rudest company, big time liares and absolutely incompetent.

We bought 2 of the 110cc they came as promised quick easily deliver but 2 month of use before winter and they where in my heated garage took the out this spring did the oil changes bought 2 new batteries a few weeks later they stoped running I called everywhere back yard mechanics no one wanted to work on them I found some one to work on them and one had a carburetor problem and all brakes stop working after 2 days trying to fix the brakes so my 10 year old was safe still can not get them fixed the second one the head is blown so 2200 dollers for the both of them owned the for 6 months total of 25 hours I went out and bought 2 polaris 200 never again.

Purchased 50 CC motor scooter from them April 3,2019 Came with missing parts and blown out lightbulb immediately called them they told me I had to submit a ticket what I just received a scooter 2 two days ago what ticket anyway I did as they suggested someone finally responded after one week Telling me they had to order parts from the manufacture I immediately asked them why don't you have parts in house on hand for the merchandise you sell After three weeks finally receive email saying parts is coming still have not received them also to make matters worse they told me I have to pay for a new lightbulb out of my pocket second complaint never received title after 3 1/2 weeks when title following came it was wrong they refuse to let anybody speak with them farless a supervisor salesman name was Mr. Matt Bad bad bad people stay away from this company I've been in contact with my bank to try to get my funds back I have also filed a complaint with Attorney General of the state Illinois They go by the name of Seifert wholesale outle they go by the name of SaferWholesale.com and great sports Because from what I have read online they have numerous complaints against them I have change the name numerous times

Ordered a 100amp 3000watt solar generator and mobile wheels kit. Received a 100amp1500watt generator mounted on 4 short pieces of 2x4 with a 14x22" piece of 1/4" plywood with 4 casters. Charged me $250 for that wood and 4 wheels. Was NOT even remotely what was shown in their picture, nor did anyone volunteer that it was cheaply made out of scrap materials. I could've built it in 15 minutes for a grand total of $7.

The packaging was terrible! The box had holes all in it and was massively too big. No padding. Not bolted down. Item was lying on its side in the box and the battery had come out of the battery box.

Called customer service and admittedly, I was a little hot under the collar. Put on hold about 20 minutes. By the time someone returned to the phone I was steaming mad.

So, you have to go to their website and create a "return ticket". Restocking fee, pickup fee, shipping fee... in short I would get a refund of about $900 out of over $1500. I am NOT HAPPY!

DO NOT DO BUSINESS WITH THEM.

We ordered A 50CC and 2 110CC quads. These things were TINY. Seriously the size of one of the small power wheel quads from Walmart. The stator went out on the 50CC the day after we got it and both starters on the 110CC's were out in less then a week. I made call after call and email after email to get things figured out. They kept passing me from one person to the next and never actually helped us. I wanted to send the piece of $#*!s back but wasn't allowed since we didn't have the original packaging it came in. I was told they couldn't help until I paid a licensed dealer to diagnose the issue, then they would send us parts to fix the bikes. After months of back and forth with the service department and me specifically telling them the stator failed on one bike and the starters on the others, they sent me 1 carburettor for the 110CC? What a joke! They made it so hard to resolve and wasted so much of my time that we gave up. I'm out a couple thousand dollars and have 3 none working bikes. I will NEVER buy from this company and highly suggest staying away!

I bought a casador dune buggie, that was advertised as a 200cc engine which was a lie, it was actually 160cc, they'll tell you all you need to do is connect the battery and put on the tires. False! Your going to need at least three people to assemble, and a full tool set. Mine was sent without control arms, scratches all over the paint, and the battery was also missing. I'm now stuck paying $570.00 in shipping costs to send it back, because I attempted to contact them for a week attempting to have them order my new parts. They're extremely rude and very disrespectful. RYAN the manager is a crook and a liar. As soon as he closed me, he promised me, that anytime I had a question all I would have to do is ask for him. That was also a lie, the other employees would go out of their way to prevent me from talking to him, but as soon as I disputed the charge with the finance company, he called me an hour later, ranting and yelling, asking me why I had filed a dispute. It's the only way to protect yourself from these $#*!s, hit their pocket book, and they call you back immediately. MATTHEW is a pushy salesman that only worries about closing the sale, and will say just about anything, in order to close you. He's the one that lied by saying it came built 80%. Save your money and save yourself the anguish of dealing with a small time crooked company, that promotes hundreds of sales on line, but only have about two employees answering the phones per shift. That should of been a red flag, every time I would call back the same person would answer. Read the fine print and remember that once these thief's have your money, your out of luck with follow ups or any type of customer service. RYAN, MATTHEW I would love to really tell you what I think about you, but your not even worth the time, much less lowering myself to your level and letting the reader think this is actually personal, because it really isn't. I could blow my nose with the shipping costs, keep the change. What kills me, is the people that can't afford it, and you people don't think twice about ripping them off. Lesson learned, don't do business with a company that's willing to tell you all you want to hear, prior to closing the sale.

After contacting the BBB I was refunded $350.00 for the wrong paint, missing cover, and missing spare tire. I was never sent instructions and bought a set of install instructions for 14.00 from a sidecar parts dealer in Florida.

I have a 2017 Harley Davidson Softail Slim S FLSS. Only two attachment points from the sidecar worked with the bike. I had to have parts fabricated/welded to ensure proper fitment and drill out new attachment points on the sidecar frame. To be fair it does say on their website that some fabrication may be required.

The fender came with a pre-wired tail light. I had to drill a hole through the fender, add a rubber grommet and pull the wire through. It was not pre-drilled. Now I need to figure out how to wire it to the bike.

The bearings in the tire were no good and I had to have new bearings pressed in. Other than that the tire appears to be of good quality. The trunk sat loosely so I added rubber weather stripping to seal the gap or it would have been banging around on the road.

Hoping to wrap this sidecar project up in the upcoming week. It's been nothing but a headache so far. I will post another review when I hit the road.

I purchased a Big Boy from saferwholesale and the crate arrived heavily damaged. It looked like the crate was caught in a tornado. Both seats were ripped and the frame was badly scuffed. After putting the kart together the damn think would not switch gears. The entire experience has been a nightmare. I have submitted two work orders and was told that I would have a resolution. It's been over a month now and I have yet to hear back from saferwholesale. I would not recommend to anyone.