We ordered A 50CC and 2 110CC quads. These things were TINY. Seriously the size of one of the small power wheel quads from Walmart. The stator went out on the 50CC the day after we got it and both starters on the 110CC's were out in less then a week. I made call after call and email after email to get things figured out. They kept passing me from one person to the next and never actually helped us. I wanted to send the piece of $#*!s back but wasn't allowed since we didn't have the original packaging it came in. I was told they couldn't help until I paid a licensed dealer to diagnose the issue, then they would send us parts to fix the bikes. After months of back and forth with the service department and me specifically telling them the stator failed on one bike and the starters on the others, they sent me 1 carburettor for the 110CC? What a joke! They made it so hard to resolve and wasted so much of my time that we gave up. I'm out a couple thousand dollars and have 3 none working bikes. I will NEVER buy from this company and highly suggest staying away!
If there is ever any issues with any product, we do stand behind and resolve the issue 100% - We can send out any parts that are under warranty and we do allow returns if shipped back to our warehouse. Please contact us if you would like to ship your item back and we can issue credit once the product arrives in our warehouse if in brand new condition or new packaging. We have been in business for over 15 years. We are open every day of the week and can answer any and all questions that you may have! Thank you kindly!