On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company generally enjoys a positive reputation for its product quality, with many customers appreciating the variety and reliability of the tint and vinyl options. Quick shipping and effective communication are frequently highlighted as strengths. However, concerns arise regarding customer service, particularly in handling returns and installation issues, with some customers feeling unsupported or dissatisfied with shipping costs and delays. Overall, while the company has a solid foundation of loyal customers, addressing the highlighted service shortcomings could enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Same Oracal 951 film available for HALF THE PRICE on other sites. Very slow delivery. It took weeks. Color did not match website color. WARNNING: THEY DO NOT TAKE RETURNS ON ANY FILM OR WRAP PRODUCTS. They do not have or sell samples. Other websites sell the Oracal 951 color match book with dozens of samples and exact color match sheets. Customer service does not know this book exists. Do not waste your time or money. Take the time to find a better website.
My son and I tried 3 times to order a wrap but continued to have problems getting the order verified. I finally contacted customer support and was instructed to send copies of information I felt highly uncomfortable sharing. Most other businesses I deal with with high purchase prices have a very simple verification process of sending a code to a phone number and entering it in a verification email. This is much less invasive to my personal information.
Product did not fit. Requesting a full refund. Can send photos upon request.
I placed the order 11 days ago. So far I am receiving emails asking to rate my experience and no information about the status of the order. I really don't understand why the surveys and when are you going to let me know when to expect the delivery.
Everything was wrapped nicely so it didn't get damaged in transit and the colors were exactly like the images.
Recieved two separate sheets and reviewed instructions online. Instruction referred to numbers on sheets which there are none. SO HOW DO I GET NUMBERS?
This color (matte olive green) is awesome, not too green in the light, and a muted grey-green in indirect light.
Using this as a newbie was a godsend. I deformed and reformed this so many times until I got it correct I'm surprised it even survived at all, but it came out amazing.
I had some samples from VVivid brand as well and do have to say it's significantly less flexible and much harder to work with. If you were in the same boat as me wondering if Avery is worth the extra cost comparatively... 100% worth it.
Will be getting Avery from RVinyl for future projects (plus it was cut generously, so when doing a motorcycle those extra inches came in handy)
Order was shipped quickly. Colors were true to the image on line.
My first attempt at wrapping. The site was filled with information and order was shipped the next day
So easy to select the car, exactly which windows, and the preview of the different opacity was excellent. Super fast shipping.
Ordered a rear tail gate Avery paint protection kit for a Porsche Cayenne from Rvinyl. What I received did not fit nor was it contoured for my auto. I checked the website to ensure I hadn't made a mistake and it confirmed that what I received did not match and did not fit. I contacted customer service…. Explained the problem and sent pics of what I received as well as comparison pics from order page on the website.
I requested a replacement. I was told these custom fit and work perfectly. They also said, despite the pics, they sent me the correct product. I asked them to explain the difference in what was represented on their website versus pics of what I received and was told that products may vary from the product info on the site. I've include the pictures and a screen shot of their website. You be the judge.
I do not recommend this company nor their products. Don't waste your money as I did.
I'm only writing this review because I tried to reach out to customer service and was completely shoved off. As a customer of 8 years, I really hoped for better care. I've never had to reach out about issues with the product before, but after not a single piece stuck correctly (lifting on every single piece applied) i reached out to customer service for some help or guidance. I was answered with extremely clipped responses and I could tell he hadn't even fully read my previous email. I've used this product in 2 different cars and have switched colors more than 8 times. I know how to apply the product by now and this last time was disappointing. If you do use the product, cross your fingers that you don't need to deal with customer service. They haven't even bothered responding to my last email.
It doesn't fit a 2023. I didn't think it would. The tail lights are close but different. So we cut up the tint and tinted my 3rd brake light and side marker lamps on mirrors.
The shopping experience is very good. Shipping is fast. But the quality is sub-par. I ordered some vinyl wrap, there some roses ridges in the middle of the sheet
Fast delivery and good product. I will use service again.
Definitely will be my go to next purchase……………………..
Put on 4" stripe on side of beetle, $30 plus an hour of my time. Local sign company wanted $450.00! Thanks, I shall return!
Good but only received part of my order but customer service responded quickly and resolved my issue.
Answer: I shopped with the company for over a decade before this issue. I would not have said so in the past, but recent online reviews suggest that the company is knowingly sending damaged products out.
Answer: I say find someplace local you can go to. Don't purchase vinyl on line seeing its going to be difficult to return if you need to. They will say anything to prevent from paying you.
Answer: They don't have a working number to talk to anyone. Just email address to talk to people who give you the run around. After sending pictures of the 2 vehicles they still sent me the wrong product 2 times. Then refused to return my money.
Restyle your car, truck or SUV with our custom dash kits, window tint and caliper covers. Tune your ride with headlight and taillight tint covers. Shield it from road rash with paint protection kits and wheel bands. Shop through our wide variety of int...
We actually stock our films which is why we have to charge more. If you want to find cheaper prices there is no shortage of options. We wish you luck buying elsewhere.