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The company generally enjoys a positive reputation for its product quality, with many customers appreciating the variety and reliability of the tint and vinyl options. Quick shipping and effective communication are frequently highlighted as strengths. However, concerns arise regarding customer service, particularly in handling returns and installation issues, with some customers feeling unsupported or dissatisfied with shipping costs and delays. Overall, while the company has a solid foundation of loyal customers, addressing the highlighted service shortcomings could enhance customer satisfaction and retention.
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Ordered a few samples and the arrived a few days later.
I received my package, the only issue is I didn't receive the squeegee and razor I added to the order. Not the fault of the company. The package was clearly damaged during processing from the postal service, I work for a major carrier here in New York so I know how these things go.
Super easy to find the product that fits your vehicle online. When I started to install it, I noticed I still had to trim every door window at least half an inch on each side!
Good fit good service fast shipping on time good overall quality
Had 3 separate orders and twice something was forgotten in the order once received. Quickly was resolved through the online support with a replacement.
I never done wrap before and all the videos on YouTube make it look easy. Will it's not. I had bubbles and creases everywhere. I gave up and took it off. Was highly disappointed.
I tried to cancel my order a few hours after I made it but they take so long to review your request that they tell me it's to late to cancel. New York BS.
I received the wrong item. I have mailed it back. The Tracking number is 9114 9022 0085 2070 9489 17
Thank you
Great cuts and cleaned up my worn out pillar trim! Excellent customer service!
Videos are great - but you when ordering products - one is given a drop down with other products to order that may or may not be of help or required for installation (IE rapid clear /prep /knifes, etc) - leading to confusion as to what is needed to install the vinyl... a better explanation as to what should be ordered WITH the product would be helpful. Also, a recommendation for specific vehicle needs. (IE rounded taillights vs flatter). Overall, great instructional knowledge compared to most online vendors, just a little more help and your are at the top of your game. Thx.
I was charged twice for this product and only recieved the one box. I have tried reaching out and have received no response i am not happy at all
Fog light covers don't fit and all they'd offer is a store credit. 25 bucks for a few stickers. Lesson learned. Why would I want a store credit for items that don't fit. Smh
Got it in a reasonable time. Very happy. I need 50 characters because of a stupid requirement, so I added this sentence - though it took me longer because autocorrect is a thing and I had to stare at the word "sentence" long enough to realize I misspelled it with an 'a.'
Good overall, quick response and delivery. Will buy again
I purchased the Oracal 951 Silver Lake for lettering on a tri-axle dump truck. I received the order in amazingly fast time. The product was exactly what I ordered and worked perfectly. I would definitely order from Rvinyl again.
Very good, easy to install and the size exactly, I recommend you to others friends
Answer: I shopped with the company for over a decade before this issue. I would not have said so in the past, but recent online reviews suggest that the company is knowingly sending damaged products out.
Answer: I say find someplace local you can go to. Don't purchase vinyl on line seeing its going to be difficult to return if you need to. They will say anything to prevent from paying you.
Answer: They don't have a working number to talk to anyone. Just email address to talk to people who give you the run around. After sending pictures of the 2 vehicles they still sent me the wrong product 2 times. Then refused to return my money.
Restyle your car, truck or SUV with our custom dash kits, window tint and caliper covers. Tune your ride with headlight and taillight tint covers. Shield it from road rash with paint protection kits and wheel bands. Shop through our wide variety of int...