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RvinylReviews 1,653

3.9

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Rvinyl Reviews Summary

The company generally enjoys a positive reputation for its product quality, with many customers appreciating the variety and reliability of the tint and vinyl options. Quick shipping and effective communication are frequently highlighted as strengths. However, concerns arise regarding customer service, particularly in handling returns and installation issues, with some customers feeling unsupported or dissatisfied with shipping costs and delays. Overall, while the company has a solid foundation of loyal customers, addressing the highlighted service shortcomings could enhance customer satisfaction and retention.

This summary is generated by AI, based on text from customer reviews

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Georgia
1 review
0 helpful votes
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Poor delivery process
September 18, 2023
Updated review

Shipping from company on 8 Aug 2023 through UPS. Departure Scan from UPS to USPS in Morrow, Ga. 11 Aug 2023 as last tracking. No arrival scan to show arrival of shipment to USPS in Morrow, Ga. To show arrival, tracking stopped, only showing in transit. Current location Morrow, Ga. Received an email 15 Aug 2023 of delivery confirmation that stated to contact if shipment had not arrived. Contacted customer service and was told that I had to wait 15 days to file a claim because estimated delivery showed for that day. I tried to explain to him that delivery date had changed every day since the 14th but the shipment was at the last tracking point, departed for Morrow, Ga. Cannot understand the point of paying for product and shipping costs with tracking to ensure that you receive your orders, track shipment and see that there is an issue at tracking point for the last week, then be told that there is nothing we can do about it until 15 more days.

Date of experience: August 19, 2023

Quick and easy
August 8, 2023
Previous review

Quick and easy

Date of experience: August 8, 2023
Tennessee
1 review
0 helpful votes
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Just great.
August 18, 2023

Super, could not have been better. Highly recommended to all!

Date of experience: August 18, 2023
North Carolina
1 review
0 helpful votes
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Worst shipping ever
September 17, 2023

3 weeks to get some white wrap and still waiting to arrive

Date of experience: August 18, 2023
Louisiana
1 review
0 helpful votes
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Easy
August 16, 2023

Easy to do no problem ordering and received timely,what else can I say

Date of experience: August 16, 2023
West Virginia
3 reviews
0 helpful votes
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Terrible Product, Terrible Service, WASTE OF MONEY
September 15, 2023

We ordered headlight and taillight tint for my son's car. If you are not a certified and experienced tint installer, stay far away. We followed the instructions to the letter on the QR code provided and ended up ripping the tint using the squeegee provided. We called the customer service line after finding it on Google (they do not provide it easily) and the guy on the other end was completely rude and would not work with us at all. He told us to send a picture to the email *******@rvinyl.com. In sending the email, I received a one line response saying that the tear was from installer error and not eligible for a refund. On top of that, we have an unopened box I bought for my other son and was going to do that one next. That one is not eligible for a refund either...Only store credit. I would NEVER buy another item from these jerks and strongly suggest you stay away unless you are a tint installer by trade.

Date of experience: August 16, 2023
Arizona
1 review
0 helpful votes
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The tent I bought for my tail lights the pre-cut tent did not fit it doesn't even match and I was very disappointed with it I'm not going to send it back because I already tried to put one on and it didn't even fit the cut pieces are awkward and don't really match up.

Date of experience: August 16, 2023
Texas
1 review
0 helpful votes
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Be sure to measure for your specific taillights as th default selection is always 12x24" and is not based upon the vehicle info you enter. Other sizes are available and you will need to select the one that meets your specific application.

Date of experience: August 15, 2023
California
1 review
0 helpful votes
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Pack arrived
August 15, 2023

Package arrived in good condition. I have had previous issues with other company but Rvinyl is pretty reliable

Date of experience: August 15, 2023
Minnesota
1 review
0 helpful votes
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Great product
August 14, 2023

Arrived fairly quickly. Very good and durable product. It was very simple installation

Date of experience: August 14, 2023
Florida
1 review
0 helpful votes
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Great!
August 13, 2023

Fast shipping, everything as described, nicely package.

Date of experience: August 13, 2023
Washington
1 review
0 helpful votes
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Easy experience
August 12, 2023

It was an easy experience and the website was easy to use.

Date of experience: August 12, 2023
California
1 review
0 helpful votes
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Confusing
September 11, 2023

I received something completely different than what was ordered.

Date of experience: August 12, 2023
Pennsylvania
1 review
0 helpful votes
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Great product.
August 11, 2023

Product arrived in a timely matter and worked perfect for me.

Date of experience: August 11, 2023
Florida
1 review
0 helpful votes
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Not happy
September 10, 2023

When i orderer, i saw just after that i made a mistake and i try to contact you couple hours after.
I have been told that i have to wait, receive my order that wasn't ship yet, return it at my expense to have a "store credit"...
I'm not happy about it cause just a good communication inside your shop could have save everyone money and time.

Date of experience: August 11, 2023
Texas
1 review
0 helpful votes
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Returning
September 9, 2023

The tint didn't come with the protective cover. There is dirt in the box. Creases and wrinkles in the tint. They are not the correct size.

Date of experience: August 10, 2023
Florida
1 review
0 helpful votes
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Excellent shopping experience.
August 10, 2023

Delivery was fast and the product was well packaged. Well Done Rvinyl.

Date of experience: August 10, 2023
Illinois
1 review
0 helpful votes
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ORDER NOT RECEIVED
September 9, 2023

After reaching out to costumer service and telling them that my product never arrived they proceeded to tell me to check with my neighbors & post office, I checked and basically lost my money since no one can offer me more information!

Date of experience: August 10, 2023
Maryland
1 review
0 helpful votes
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Response
August 9, 2023

One of the door cup protectors was damaged upon delivery

Date of experience: August 9, 2023
Minnesota
1 review
0 helpful votes
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Super thin and creases!
September 8, 2023

I have installed window tint many times in my life but thought I would take advantage of precut option. Following their detailed instructions along with watching their video this is not as easy as they show. This tint is very thin and flimsy, creases easily and had a TON of air bubbles that just would not come out. Ended up tearing it off and throwing away. Good luck.

Date of experience: August 9, 2023
Colorado
1 review
0 helpful votes
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Wasn't pleased with the fit
August 8, 2023

Overall the order was great fast delivery but some of the cut outs didn't fit well properly wouldn't buy again

Date of experience: August 8, 2023

From the business

Restyle your car, truck or SUV with our custom dash kits, window tint and caliper covers. Tune your ride with headlight and taillight tint covers. Shield it from road rash with paint protection kits and wheel bands. Shop through our wide variety of int...


rvinyl.com
Founded in 2003
Brooklyn, NY
+70