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The company generally enjoys a positive reputation for its product quality, with many customers appreciating the variety and reliability of the tint and vinyl options. Quick shipping and effective communication are frequently highlighted as strengths. However, concerns arise regarding customer service, particularly in handling returns and installation issues, with some customers feeling unsupported or dissatisfied with shipping costs and delays. Overall, while the company has a solid foundation of loyal customers, addressing the highlighted service shortcomings could enhance customer satisfaction and retention.
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My father in law has always ordered his tiny front here, and once it was time for me to get some for my car, this was my first place to go. Great quality, great price, super easy, and they shipped very fast. Very pleasant experience and I will definitely be shopping here again!
Way too flimsy, not good quality. Unable to use on my 2015 Chevy Tahoe.
If I could give 0 stars I would. I ordered a dash kit for my wife's Mazda CX-5 that did not fit. I reached out to them and they said they would give me a credit to order another one, so I did. The second dash kit didn't fit either. I then got another credit and ordered carbon fiber door pillars for my Alfa Romeo Guilia. They did not fit correctly either. Stay away from them, their products don't fit applications and they will not give you your money back. Just store credit. Terrible business.
As a first-time vinyl wrapper, this product was super easy and forgiving to apply. Great color selection and quality.
Made an order and discovered it was the wrong product. I contacted a representative 30 minutes after placing the order. I was told I would be contacted within 24 hours to resolve the issue and get a refund. I was contacted two days later and told the product had already been shipped and that I couldn't receive a reimbursement. Basically I was put on hold long enough for the payment to go through so i would not have to get a reimbursement. Very frustrating to have wasted 42 dollars on something I couldn't use and wondering if I have to call before I even order a product to receive a refund ever. Will never use this company again.
Very disappointed with the quality of the pieces/trim I ordered. The pillar measurements are inconsistent with the actual piece, and I ended up having to remove them. Won't be doing business with Rvinyl again, unfortunately—I had high hopes.
Installation is easier with more than 1 person & by heating vinyl
The product did not fit. Took it to a professional tint shop and they advised it would not fit due to the odd shape of the taillights!
Customer service answered questions promptly and updated the website with missing information.
When my package arrived the vinyl was MISSING! But I notified RVINYL and they shipped another roll. So I am very satisfied with RVINYL, and like usual I am EXTREMELY dissatisfied with USPS!
The wrap I ordered looks amazing Anne I absolutely love it, but I ordered some of the extra application tools and didn't receive the squeegee and edge pen thing
Usually comes in a shipping tube!...BUT this time came in a flimsy cardboard box and the vinyl roll got kinked and smashed.
The tint was easy to install and everything was packed really good
Great selection of hard to find vinyl in stock and available in pieces rather than full roll if not needed.
Quick delivery. Will definitely keep in mind for future purchases
Purchase was an easy process, window tint shipped fast. My shipment did get delivered to the wrong address by UPS and I had to contact Rvinyl to correct the issue. Rvinyl responded quickly to my email and got my package to me within 2 days. I have not installed the tint yet, but the package is in perfect condition so I have no reason to believe anything was damaged during shipping. I would definitely purchase from Rvinyl again.
Great turn around and good material. Correct amount and color was ordered. Thank you
Sold me a poorly trimmed tint kit with almost no directions and when it would fit on my car or stay on they wouldn't refund my purchase without forcing me to return a defective item at my cost
Did not realize that it was tape. I thought I was getting plastic covers. I plan to return this item for credit.
Answer: I shopped with the company for over a decade before this issue. I would not have said so in the past, but recent online reviews suggest that the company is knowingly sending damaged products out.
Answer: I say find someplace local you can go to. Don't purchase vinyl on line seeing its going to be difficult to return if you need to. They will say anything to prevent from paying you.
Answer: They don't have a working number to talk to anyone. Just email address to talk to people who give you the run around. After sending pictures of the 2 vehicles they still sent me the wrong product 2 times. Then refused to return my money.
Restyle your car, truck or SUV with our custom dash kits, window tint and caliper covers. Tune your ride with headlight and taillight tint covers. Shield it from road rash with paint protection kits and wheel bands. Shop through our wide variety of int...
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